capquest and orange contract.

[stupidmonkeys]

My partner received a letter from capquest yesterday asking for payment of £171 for an old orange contract. It says they are going to start checking his residential and employment status.

 

After reading around I've seen that they like to threaten bankruptcy. They've given him 14 days to contact them (or else!)

 

Anybody had dealings with them before? Is it best to bite the bullet and give them a call?

[citizenB]

Hi, yes.. CapQuest are a bit quick off the mark with issuing statutory demands. But obviously you need to establish that they have the right person, and that your father did indeed have a contract with Orange.

 

I would not telephone them unless you can record the call. If your father did have a contract, then it might be worth a call to orange to find out what the status was prior to its being passed on to CQ.

 

Their threat to start checking residential and employment status is a bit OTT and a new one !! This simply means they will check his credit files and possibly the land registery. Sounds rather terrifying.. but your father can also check his Credit files and for free to see if there is any mention of this debt.. I personally would be doing that before making contact with anyone. If the debt isnt registered as such then it is likely statute barred anyway.

 

HTH

[padja]

I wouldn't call at all if you do you have confirmed who you are, where you live and they will start the demands for payment, I would myself wait and see what they do next, if you dont respond I suspect very little, how old is the debt? when was last payment made?

[stupidmonkeys]

i can't even remember when the last payment was made.

probably about 2 and half years ago?

OH recently got a credit report from experian and there's nothing on there at all

unless of course this is something they've added recently.

my partner definitely had the contract, no denying that.

 

this is their exact wording:

 

LETTER OF A CLAIM UNDER THE PRACTICE DIRECTION - PRE ACTION CONDUCT.

 

"as a result of your failure to respond, we must now consider your account for legal action. your account is being passed through our pre-action validations and checks. this includes compiling data relating to your residential and employment status.

 

any claim will be issued in the name of capquest investments ltd and will be for the unpaid balance on the above account. through the litigation process we will seek judgement of a court, directing you to pay the monies outstanding. (i assume this means a CCJ?!)"

 

then a load of other rubbish. then this at the end:

 

"we will allow you 14 days to contact us... (etc) If you do nothing then our preaction checks will be completed which may result in your account being sent to our solicitors for a claim to be issued in the county court. the issue of a claim will involve expenditure on court fees and solicitors costs which we will seek to recover from you"

[stupidmonkeys]

just to add - we don't own our house, it's rented. so there's not a lot they can do there either.

[padja]

I've had the same letter and in 4 years they have never took it into court, I would sit tight and see what happens a lot of DCA's send out threat-o-grams around Xmas to frighten you into paying thinking that you panic that you wont be able to afford Xmas as they will be round to get the cash from you.

[BRIGADIER2JCS]

More misuse of the court system, by making

threats, that don' get carried through.

[rhos123]

"we will allow you 14 days to contact us... (etc) If you do nothing then our preaction checks will be completed which may result in your account being sent to our solicitors for a claim to be issued in the county court. the issue of a claim will involve expenditure on court fees and solicitors costs which we will seek to recover from you"

 

i had one of these treat-o-grams from the capquest idiots, many moons ago. i did indeed not contact them in 14 days. not herd from the fools in 3 years. maybe their PREACTION CHECKS are still ongoing:madgrin:

[stupidmonkeys]

i don't understand how they're allowed to get away with saying all this rubbish.

[stupidmonkeys]

I've had the same letter and in 4 years they have never took it into court, I would sit tight and see what happens a lot of DCA's send out threat-o-grams around Xmas to frighten you into paying thinking that you panic that you wont be able to afford Xmas as they will be round to get the cash from you.

 

you would think it would work the other way round.

surely nobody has any money at christmas so what makes them think they will get the last of what's leftover.

silly people.