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    • Firstly, I would like to thank everyone for their help in this matter. Since my last post I have received a reply from Plymouth Council Insurance Team concerning my wife’s accident (please see enclosed letter and photo of the offending Badminton post) which they deny any responsibility for the said accident. I feel that the Council is in breach of their statutory duties under the following acts: The Leisure Centre was negligent in its duty of care and therefore, in breach of the statutory duty owed under section 2 of the Occupiers’ Liability Act 1957. Health and Safety at Work Act 1974 (the Act) to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all their employees, and others who might be affected by its undertaking, e.g. members of the public visiting the Leisure Centre to use the facilities. The Management of Health and Safety at Work Regulations 1999 that requires employers to assess risks (including slip and trip risks) and, where necessary, take action to address them. The Provision and Use of Work Equipment Regulations (PUWER) require the risk to people’s health and safety from equipment that is used at a Leisure Centre be prevented or controlled. I would like some advice to see if my assumptions are correct and my approach to obtaining satisfactory outcome to this matter are accurate. Many thanks   PLM23000150 - Copy Correspondence.pdf post docx.docx
    • Talking to them does not reset the time limit, although they will probably tell you it does, they'd be lying. Dumbdales are the in-house sols for Lowlife, just the next desk along. If Lowlifes were corresponding with you at your current address then Dumbdales know your address. However, knowing that they are lower than a snake's belly, you would be well advised to send them a letter, informing them of your current address and nothing else. Get 'proof of posting' which is free from the PO counter, don't sign it, simply type your name. That way then they have absolutely no excuse for attempting a back door CCJ.   P.S. Best course of action, IGNORE them, until or unless you get a claim form......you won't.
    • A 'signed for' Letter of Claim has been sent today so they have 14 days from tomorrow... Lets wait and see what happens but i suspect judging by their attitude they wont reply 
    • I am extremely apprehensive about burning our files.... I do not know why, so it is becoming an endless feedback loop. Scared to pull the trigger to speak in the desire not to mess up my file. 
    • Hi All, So brief outline. I have Natwest CC debt £8k last payment i made was 7th November 2018 Not a penny since. So coming up to the 6 year mark. Can't remember when i took out the  credit card would be a few years before everythign hit the fan. Moved house 2020 - updated NatWest as I still have a current account with them. Then Lowells took over from Moorcroft and were writing to me at my current address. I did get a family member to speak to them 3 years ago regarding the debt explained although it may be in my name I didn't rack it up then went contact again. 29th may received an email from overdales saying they were now managing the debt. I have not had any letter yet which i thought is odd?  Couple of questions 1. Does my family member speaking to lowell restart statute barred clock? 2. Do you think overdales aren't writing to me because they will back door CCJ to old address even though Lowells have contacted me at current address never at previous? ( have no proof though stupidly binned all letters  ) Should I write to them and confirm my address just incase? Does this restart statute barred clock? 3. what do you think best course of action is?   Any help/advice is appreciated I am aware they may ramp up the process now due to 7th December being the 6 year mark.   Many Thanks in advance! The threads on here have been super helpful to read.  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Horrendous Landlord Issue - re Right of Entry/harrassment


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Took an AST in April - single mum and child - within 3 weeks I felt ill - clever child thought it could be carbon monoxide poisening symptoms so called Brit Gas emergency - he got his scanner out and detected leakage so condemned boiler and turned off gas but left hob on. 3 weeks later annual gas inspection due anyway. It failed boiler and flue. Landlord didn't want to pay out so had a go at fixing flue himself. British Gas wrote in a letter that he could fix the flue but not tamper with the gas. Landlord has been in and out of house some 2-3 times per week staying between 3-6 hours each time as well as British Gas who each time had to inspect his work. Each time it failed. It has failed approx 6 times now. British Gas refuse to quote him for repair because (a) too old so much they don't make the parts for it and (b) don't want to give a warranty for such an old boiler.

landlord managed to get flue from manufacturer but couldn't fix it together properly so he put sealant round the flue. BG failed it again. They were aghast. I was here every time. Area manager involved and all sorts.

Family have had very little enjoyment of property without boiler and have telephoned Local Authority and H&S Exec who have made a few waves but now landlord getting very aggressive with single mum demanding MORE access and making threats that if single mum doesn't let him have access then he'll just come in anyway, given that he is the landlord. Single mum says she has been more than accommodating giving him free and uninterrupted access without notice because of the severity of the case. Reminded that he has been coming to the house at all hours for the last 2 months as and when he felt like it. Single mum firmly believes landlord is trying to rely on a less intelligent BG man to pass the boiler, even knowing the possible consequences because he doesn't give a damn. Single mum also believes that he is trying to use the "tenant won't let me have access" argument because he doesn't want to spend the money. Question: 1. Am I ever in a position to say NO to more access? Can't I just insist he get a professional just as BG have told him. 2. I really am quite frightened of him so I am thinking of changing the locks, where can I go for a cheap locksmith?

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Hi sorry to hear your having problems, i had same problem a couple of years ago with my landlord, i indeed changed my own locks, which didnt go down well, but my lawyer said i was within my rights to do so.

 

IS it just a simple yale lock you need changing?

 

D o you have a friend or neighbour who could od it, only takes 10 mins from start to finish.

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where can I go for a cheap locksmith?

 

Which area of the country do you live in?

 

You could try putting a free advert on gumtree.

As of 03/03/12 please do not under any circumstances wait for my further input or guidance on any current thread or defence of a court claim I might have been involved in on or through Cag.

Jasper1965

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  • 5 months later...

Current Events:

Boiler was finally fixed in mid-September but there are ongoing problems with the hot water and boiler generally. Landlord served notice using section 8, 10 and 11 because single mum withheld rent. Single mum filed a defence and counter-claim for damages for landlord's failure under his repairing obligations and his reasonable time for doing said repairs. At hearing, judge did NOT grant possession to landlord but gave tenant time to serve and file a defence (Feb) - tenant claimed 200 days (with full evidence) of time she lacked as having quiet enjoyment etc., which amounted to the landlord owing HER money. Judge warned landlord that it would be a very costly exercise if he insisted on not compromising and going to court. Tenant did not query landlord's statutory right under section 8. Tenant wrote to landlord with proposal for cessation of proceedings (because she feared a CCJ) and that they should both drop their respective claims as tenant is moving out anyway. Tenant is still in situ but hopeful to find somewhere else before the next hearing.

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Current Events:

Boiler was finally fixed in mid-September but there are ongoing problems with the hot water and boiler generally. Landlord served notice using section 8, 10 and 11 because single mum withheld rent. Single mum filed a defence and counter-claim for damages for landlord's failure under his repairing obligations and his reasonable time for doing said repairs. At hearing, judge did NOT grant possession to landlord but gave tenant time to serve and file a defence (Feb) - tenant claimed 200 days (with full evidence) of time she lacked as having quiet enjoyment etc., which amounted to the landlord owing HER money. Judge warned landlord that it would be a very costly exercise if he insisted on not compromising and going to court. Tenant did not query landlord's statutory right under section 8. Tenant wrote to landlord with proposal for cessation of proceedings (because she feared a CCJ) and that they should both drop their respective claims as tenant is moving out anyway. Tenant is still in situ but hopeful to find somewhere else before the next hearing.

 

Why would you withdraw your counter claim and defence when you appear to have a good case with regards to loss of enjoyment/disrepair? You can continue with your claim against the LL even if you move.

 

How much rent did you withhold? You are not actually entitled to withhold rent under a tenancy agreement - courts usually bypass this if money is withheld from rent and used to effect repairs - but that doesn't appear to be what you are claiming.

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At the time the landlord served notice it was the day the rent was due so I was 2 months in arrears - that was November. HB have withheld their payments to me because of this case so I am now 3 months in arrears. By the time it goes for a second hearing I will be 4 months in arrears. HB also refuse to pay the landlord direct even though he would normally be entitled to have it paid direct to him after 8 weeks arrears.

 

Thanks for telling me I can still sue even though I leave. I didn't know this. My stance is that I don't want a CCJ as a result of money order judgment thing so I was trying to appease the landlord in order to avoid this.

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At the time the landlord served notice it was the day the rent was due so I was 2 months in arrears - that was November.

 

Have you got the actual notice? What date was it served on? What amount of arrears have been referred to? Do you have the particulars of claim? Can you tell me what it says in no. 4©?

 

HB have withheld their payments to me because of this case so I am now 3 months in arrears. By the time it goes for a second hearing I will be 4 months in arrears. HB also refuse to pay the landlord direct even though he would normally be entitled to have it paid direct to him after 8 weeks arrears.

 

HB don't have any right to withhold the rent if YOU are entitled to receive it. Do you remain entitled to HB? Have they provided you with a letter stating that they are withholding it which states the reasons? If not, tell them to put it in writing. No judge will award possession on a ground 8 claim if the issue is due to housing benefit lawfully due not being paid due to no fault of the tenant - they would adjourn the claim in order for the HB issue to be resolved.

 

Thanks for telling me I can still sue even though I leave. I didn't know this. My stance is that I don't want a CCJ as a result of money order judgment thing so I was trying to appease the landlord in order to avoid this.

 

If you are lawfully entitled to the housing benefit, then you should claim it, ask it to be paid over to you and pay the LL immediately, or request that it be paid into the court to show that you do not in fact have rent arrears. You can make this part of your defence - inform the court that HB have withheld payment (have they withheld all four months as you stated in an earlier post that YOU withheld the rent?).

 

A possession order can be granted without the money claim element being heard where there is the potential for a counter claim to off-set the outstanding rent (sounds likely given the information you provided in much earlier posts). If the possession hearing takes place specifically ask the judge to adjourn the money claim until the counter claim is heard (it might take place at the same time as the possession hearing if you have filed and served your defence/counter claim already.

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