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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Albion re Aqua


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After receiving many debt letters for the previous tenant and returning them with ' no longer lives here' written on the returned envelopes, I decided enough was enough, I was getting these letters on a weekly basis.

I had opened one by accident , no serious I did! Honest!

So I emailed the company requesting that they stop with the letter sending with threats of a debt collector calling.

 

Well blow me I had a really nice response from customer relation of Aqua, stating how sorry they were and on top of that sent me a nice cheque for my inconvenience (cheque has been donated to the MS society and Stroke victim support charity)

So the moral is, if you are getting these debt letters for a former tenant or resident, send off an email complaining.

I wouldnt of bothered really but I was told (wont mention who) that it may hinder my credit scoring if I needed to apply for credit.

I have been assured that records have now been changed :)

Happy Days!

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I am a new tenant here, I wanted to change my credit cards to a lower rate, applied and was refused, now I have a very good score rating in fact unblemished. I discussed this unofficially with some one and they said the address has been flagged up (not sure what that means) and that could possibly be the reason why I had been refused. Hence why I wrote the email.

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I am a new tenant here, I wanted to change my credit cards to a lower rate, applied and was refused, now I have a very good score rating in fact unblemished. I discussed this unofficially with some one and they said the address has been flagged up (not sure what that means) and that could possibly be the reason why I had been refused. Hence why I wrote the email.

 

Have you ever considered you were refused, because:

 

1) youve just moved (how often you moved in last 5 yrs, when did you get your last credit)

2) you rent (therefore can move as easily and a regulary as you please?)

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Have you ever considered you were refused, because:

 

1) youve just moved (how often you moved in last 5 yrs, when did you get your last credit)

2) you rent (therefore can move as easily and a regulary as you please?)

Im only relaying what I was told

;/

Ive only moved once in the last 5 years

Never had any probs getting credit before and have lived in rented accommodation for almost 20 years.

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Equifax confirms that a postal address cannot be blacklisted and that credit reference agencies do not hold credit blacklists http://www.independent.co.uk/life-style/house-and-home/property/ask-sindie-our-new-home-is-on-a-credit-blacklist-747302.html

 

This is what I thought, but was told the address was an issue, I may have misunderstood what was explained. I can be a bit blond sometimes and coming from essex dosnt help ;)

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