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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bryan Carter makes an apearance


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Hello all,

 

Received a letter today from Bryan saying:

 

"Payment must be made in full within the next 14 days, failing which we will recommend to our client that proceedings be issued without further notice"

 

Outstanding balance 136

Court fees 15

Solicitor costs: 50

Total if proceedings are issued: 201

 

Apparently I still have an "opportunity to contact fredrickson with payment proposal.

 

So here is the history. About 5-6 years ago I had a contract with TMobile. I remember losing the phone that came wit the contract in Bournemouth. After that I don't remember what I did with regard to the TMobile contract.

 

13/12/2010: Receive letter from TMobile stating I owe £136.76 and that "On 30/09/10 your account was sold to Lowell Portfolio I Ltd" (does this mean Lowell paid off my debt?). I also received a letter from Lowell breaking it down as £37.09 for line rental and 99.67 for "early termination fee".

 

29/12/2010: Red DCS send me a letter saying the account has been passed to them.

 

13/1/2011: Another letter from Red saying my account is still outstanding and they might check my credit file. And that they can use Hamptons Legal to recover said some.

 

31/1/2011: Hamptons Legal (actually just another letterhead from Lowell) write to me and say they are "assessing your account for legal axction" and they have my credit file. Bonus points for threats to use bailiffs if a CCJ is awarded...

 

14/2/2011 (Happy Valentines Day): They offer me a 50% discount amid a letter full of CCJ threats.

 

25/2/2011: Lowell Financial letterhead, "make us an offer" letter.

 

1/6/2011: Fredrickson "have been instructed by Lowell who have passed this account to us for collection of the outstanding balance. I "must contact us immediately on..."

 

8/6/2011: Lowell send me a strange A5 yellow card which reads "CONFIRMED RESIDENT" in big letters. The photocopy is really bad as the address at the bottom is only half visible. "This account is seriously in arrears and you have failed to reply to correspondance or make a payment plan. Contact us or we may pass your account to solicitors..."

 

21/6/2011: Fredrickson "pay in 7 days otherwise we will take immediate action"

 

5/7/2011: Today I got the Bryan Carter letter.

 

What should I do? It seems Lowell paid off my debt.

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They are just passing the debt around to make you believe that

the whole world is chasing you.

Somewhere in all that junk mail there an indication as to who actually now owns the

account now.

 

The words assigned for collection means the DCA cannot start court action without leave

from the owner of the debt.

Sold to xxx means all the rights and obligations have been sold on to another company.

Lowell will have sold it if that's the case for pennies in the pound.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 2 weeks later...

ok, yesterday got another letter from fredrikson saying that they are prepared to make a final ffer for me to settle the debt to Lowell before recommending to our client that they instruct solicitors to issue a claim at my address. and i have 48 hours to pay.

 

am i likely to get invited to a court?

 

as i understand it the debt was paid off when lowell purchased the debt from tmobile. i have signed no contract with lowell (or any of the others) and therefor there is no case against me. do i have to wait till court to say this? i've got better thing to do than go to court.

 

suggestions?

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ok, yesterday got another letter from fredrikson saying that they are prepared to make a final ffer for me to settle the debt to Lowell before recommending to our client that they instruct solicitors to issue a claim at my address. and i have 48 hours to pay.

 

am i likely to get invited to a court?

 

as i understand it the debt was paid off when lowell purchased the debt from tmobile. i have signed no contract with lowell (or any of the others) and therefor there is no case against me. do i have to wait till court to say this? i've got better thing to do than go to court.

 

suggestions?

 

Hi, It is a common misconception that the DCA has no contract with the debtor, the facts are,

 

When a debt is sold it is sold with all the RIGHTS and OBLIGATIONS THAT THE ORIGINAL CREDITOR HELD

these are therefor transferred to the debt purchaser.

 

When you sign the agreement you will find in the area of the signature box a statement

approximating the following.

 

When signing this agreement you agree to xxxxx placing information with

credit reference agencies.

We may sell or assign the debt to a third party with all the rights, benefits

and obligations of the account.

 

Carter may well issue a claim as he likes to use court action as a threat, of the

cases are discontinued if a decent defence is entered.

 

Brig.:madgrin:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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If it is that long ago chances are it is statute barred, Uncle Bryan and Freds have a habit of chasing heavily. Don't fall for their line of a 'reduced payment' if they are offering that chances are they do not have the documentation and are having a 'last gasp' attempt to get funds.

 

Ignore both lots.

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