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Moorcroft & Virgin Media


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Hi All

We are in dispute with Virgin Media over our final bill. We were told a final figure and then received 4 more bills all with different amounts. Funnily enough the amount we were told originally the bill never arrived.

We have written to Virgin's complaints dept and they are looking into it.

In the meantime we have now received 4 letters from Moorcroft, and replied to every letter. Politely telling them the account is being disputed, Virgin have not informed us of your involvement therefore leave us alone.

Today we have received this one.

http://i1020.photobucket.com/albums/af322/silverblinds/VIRGIN%20MEDIA/MoorcroftNoID.jpg

Any idea what we can put in the next letter to them as being polite is not working. Also was thinking of charging them an Admin fee for all the letters and copies we have sent them!

Any thoughts.

Many many thanks for your help on this.

LT

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Hi

 

Have you got it in writing that Virgin are looking into it?

 

Have you done a formal complaint to CEO of virgin and marjed the envelope private and confidential.

 

If you have confirmation that Virgin are looking into it then personally I would ignore further communications from dcas and supposed legal firms. In fact I'd ignore them anyway and let Virgin sort ot out.

 

ims

 

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yep ignore moorcrap

 

they can do nothing to you

there is NO CCA and they have no legal powers anyhow

 

TBH: you are the maker of this keeping going..

 

you reply to a DCA phishing letters, they think they can fool you into paying

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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