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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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g0atface vs Natwest **WON**


g0atface
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Hey all just thought id add my story to the endless lists of threads via the natwest.

 

My problems was all at the "i am so clever" age of 18 (2000/2001) when i had 3 natwest accounts and found a bug when messing with their online banking that let me transfer ridculous amounts of money when i actually had nothing.

 

Long story short i ended up with 3 defaults and around 3000 of debt plus 3500 worth of charges.

 

having cleared the amounts via partial settlement and a debt collection agency i am now left with the defaults sitting on my credit file, for amounts less than the total charges.

 

In my struggle to reclaim these charges and get the defaults removed i have got this far

 

  • sent an original letter for statements - Received them for 1 account then said they had missed the dead line for the other 2 accounts - which are now on their way.
  • Went through statements on 1st account and found £1625 + interest (used the simple interest calc) and it came to a total of circa £2200
  • Have sent preliminary letter on this account and recevied what looks like a bog standard - we beleive our charges are fair and will not pay you anything etc etc.

Now sending my letter before action on this account, and will be sending a prelimary when all the others come through - will keep you up to date on how things go.

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Looks like you will be having the first one as one claim and the other two as one claim as well. I would suggest this as long as neither come over £5000 in total for England cases only because i have seen some banks after the third time for "commercial" reasons closing accounts, there is no way of knowing how they are working this out but they are somehow with certain ppl but not others.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Hey all just thought id add my story to the endless lists of threads via the NatWest.

 

My problems was all at the "i am so clever" age of 18 (2000/2001) when i had 3 NatWest accounts and found a bug when messing with their online banking that let me transfer ridculous amounts of money when i actually had nothing.

 

Long story short i ended up with 3 defaults and around 3000 of debt plus 3500 worth of charges.

 

having cleared the amounts via partial settlement and a debt collection agency i am now left with the defaults sitting on my credit file, for amounts less than the total charges.

 

In my struggle to reclaim these charges and get the defaults removed i have got this far

 

  • sent an original letter for statements - Received them for 1 account then said they had missed the dead line for the other 2 accounts - which are now on their way.
  • Went through statements on 1st account and found £1625 + interest (used the simple interest calc) and it came to a total of circa £2200
  • Have sent preliminary letter on this account and recevied what looks like a bog standard - we beleive our charges are fair and will not pay you anything etc etc.

Now sending my letter before action on this account, and will be sending a prelimary when all the others come through - will keep you up to date on how things go.

 

hi it sounds like you are doing fine:D i would also tell them that you intend to go to the media. You can say that you found a flaw in their system which allowed you to transfer cash which you didnt know you had. The bank has the money back but you are left wwith lots of charges. At the moment it seems that its the bad publicity that is making the banks give the cash back.:D

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  • 1 month later...

just to keep my thread up to date - ive had the bog standard cobblers defence, have replied with the standard letter to their CPR-18 request, and have filled out the AQ and returned to Liverpool county court, had until 11th November to get it back but thought id get it done sooner rather than later.

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  • 3 weeks later...

Won : Got the offere for full amount from cobblers on saturday

 

Only problem is - the cheque was made payable to mr G0atface into account XXXXXXX

 

Problem i have is account XXXXXXX is long closed - anyone else had similar issues - My current bank (Halifax) have said theyll accept the cheque but if it gets stopped i know why.

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