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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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muckenzie hall....


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Hi guys, firstly I have read and used this website many times for advice and it really is helpful! So anyway here is my first post I do hope it is in the right section??

 

Basically have had a couple of debts from many years ago which I'm 99% sure are over 6 years old and are statute barred,

 

One is being chased by Mackenzie hall, and the other is fairfax solicitors both the debts total about 2500 roughly,

 

Put a long story short I got loads of advice from

This website and sent the CCA letter and postal order to both firms, this was done recorded delivery on the 5th April,

 

I have heard nothing since apart from another letter from Mackenzies still threatening court etc etc but totally ignoring the fact I have requested cca,

 

Then a couple of days ago I received a postcard from ashworth law?? Stating they will be visiting my address on the 30th April, now I am currently living at my parents address so obviously this is not nice for them either,

 

I basically am just after some advice on where I stand IF these people turn up, as I have requested CCA from both these ****** companies and haven't received sod all!

 

Any advice would be highly appreciated!!

 

Thanks

 

Dazza

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they have no legal powers anyhow

 

IF they do turn up

 

tell them to go away

 

i DOUBT it very very much.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It's actually 12+2, so 14 days. Read number (4) in my signature.

 

Thread moved.

 

Hi thanks for reply, also is it true that the dca have only 12 days to reply to a cca request?? Or am I imagining this..??
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Hi,

Look HERE at section 4 for some harassment letters. Sending the 'doorstep' letter should halt them in their tracks.

 

Muck Hall are the kings (or queens) of the Statute Barred debt. As they are still chasing you could report them to East Ayrshire Trading Standards. You could also remind them of their obligations that they gave to the OFT

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/requirements.pdf

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Silverfox thanks for your advice, so should I send them the doorstep harassment letter immediately? Recorded delivery of course? Or wait and see of they turn up?

Also if the 12+2 days goes by then what happens?

Thanks

Dazza

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Highly unlikely they wil turn up but you could keep a letter by the door should they turn up. Give it to them and politely tell them to go forth and gently slam the door :razz:

You could post them a copy of the letter if you wish, which will save them travelling expenses :|

 

Once the 12+2 are up and no response, you may (if you want to) send the non compliance letter (it is in the same link I gave earlier) If you are ABSOLUTELY sure this debt is SB, you could send that letter but for now I would hold off until MH reply

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Great, yes I will follow that advice, I am pretty sure it is statute barred but like u say I will wait and see what these scummers have to say first, and a non compliance letter will be on it's way!

 

Thanks once again, I will post up and let you know how it pans out!

 

Kind regards

 

Dazza

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A debt that is SB shouldn't be on your credit file!

Any defaults stay on your credit file for 6 years-the same as the Statute Barred clock.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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You would need to check the dates of when they filed the defaults as they should automatically fall off after 6 years.

 

The Information Commissioner has said that a default should be placed as soon as possible after the missed payments, usually within 6 months. If they have placed it long after that, a formal complaint would be in order to the creditor

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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see what sending a copy of that letter to the CRA will do?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi guys,

 

so i have been getting letters from mackenzie hall for the last couple of months, threatening this that and the other, i am 90% sure it is statute barred,

i sent the CCA letter about 3 - 4 weeks ago, i have had no reply from them, the letter was sent recorded with the postal order enclosed,

the only reply i have had is a text from them sayin ring this number urgently and speak to blah blah blah and quote some old number,

now obviously i havent done this, so what would be the next steps to take? do i wait and see what they decide to do or send another letter?

any help would be greatly appreciated!

 

cheers

 

dazza

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If they have not responded to your CCA request, you need to send the 'Account in Dispute' letter see below.

 

Who is the Original Creditor? Has this been sold on? How certain are you this is SB? You possibly need to make more enquiries before sending the SB letter

 

 

Account in Dispute letter to send after 12 plus 2 working days

 

http://www.consumeractiongroup.co.uk/forum/content.php?436-Failure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

Please support CAG and they will support you.

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Once the account in dispute letter is received by the debt collector - so you'd better send it by recorded delivery - all collection activity must stop until the dispute is resolved. Any breaches should be reported to trading standards amd oft - the latter especially so as they slapped MHall's wrist a while ago about their tactics.

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Highly unlikely they wil turn up but you could keep a letter by the door should they turn up. Give it to them and politely tell them to go forth

Rather than referring them to the celebrated retort in the matter (edited)

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Rather than referring them to the celebrated retort in the matter

 

Could I ask you not to repost that link as it contains swearing and we the forum does not allow swearing

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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  • 2 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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