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    • With regards to the letter of rejection, I found a template on line and used that. Please do let me know if anything needs changing.  Thanks
    • Morning, So the finance company is Warrenties2000. I have just sent a copy of the rejection letter to them too. So now they have it as of today, and the Big Motoring World have it as of yesterday. We still have 2 days left out of the first 14 days. The report is not a report, it's an email thread which the mechanic forwarded on to us. it shows that he did send the email to Warranties2000, their reply, and then his reply to them. This is the email that Warrenties2000 have said they've not received. BMW said the diagnostic test usually costs £100 but they have offered to pay £70 of it as a good will gesture. We have told them over the phone that we're not paying any of it. We are 8 miles away from the dealership. We have had 8 days of use of the car and on the 9th day it went to the garage. The garage found the faulty battery and faulty gearbox about half an hour after we dropped the car off.  I've just messaged my husband to tell me who we got the finance from as I don't know. He handled everything with the car.  The extended warranty was £1800 over three years and that was with Nissan I think. My husband contacted the Nissan warranty people yesterday and he said they're raising a complaint on our behalf. I will check with my husband to see if he has cancelled the warranty, I'm sure he has but I will check. So update from yesterday. My husband has cancelled his car insurance as of Friday as the car is undrivable anyway. I'm going to the car today to get our other bits out if the boot.  I have enclosed the details you have all asked for. Thank you so so so so much.   Garage report.docx @ Car return none identify letter.docx
    • Only had a conversation with the duty manager when I complained.  They were fully booked the night we arrived but offered the room next door for the following night! The hotel is called Widbrook Grange, Bradstock on Avon. I will upload the photos shortly.
    • but there's 'perhaps not entirely forthcoming .. and then theres lying through their teeth - like sunak and farage Vote us in this time and we'll do what we promised to do years ago and not only didn't, but blocked others from doing it .. and did largely the opposite.   I certainly wouldn't bundle a serial killer with someone not paying for a loaf of bread to feed their children eh? I have long voted for those I believe to be least worse - it has been difficult at times - but placing the poops (tory or deform) at the far  backend of my choices currently is not even an effort.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tonyross v Lloyds - SETTLED IN FULL


tonyross
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Overdraft Interest fees are legit as they (The bank) are providing a service. But the overdraft interest on a charge is not because the interest although legit is based upon the illegal charges your are seeking repayment on. If you didn't get the charge you wouldn't get as much of the interest slapped on the account.

 

Calculating the amount of interest effected by charges isn't the easiest task. If your using a spreadsheet then it's easier. layout all your charges and interest payments in date order. You can then see where the interest payments fit in. Unless you have a very large overdraft you are likely able to claim the later interest payments back in full as in my case, if I hadn't had years of charges my bank would not need the overdraft.

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I have these on my statements as well, however i noticed that overdraft usage fee, only appeared once, after which it became 'overdraft excess fee' so i've assumed they are the same and will include it in my claim.

 

As far as the interest goes, then no you can't claim it back, since it will include in part money that you have taken from your account and they are entitled to charge you interest on it.

 

What you can do, is calculate the interest they have charged you on your charges and claim that back. (use the spreadsheet in the library)

e.g. charge - £30.00, they add interest at 17.7% until you pay it (assuming you remain in your overdraft then you can claim to have never paid it) so the interest will be .12p a month, not a lot but add it up and it comes to a hell of a lot.

 

The interest added to my charges, is more then the charges themselves. Hope this makes sense.

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if I hadn't had years of charges my bank would not need the overdraft.

 

That is so true!

sent my letter requesting DPA yesterday. i dread to think how much i have been charged, since i have been with Lloyds all because of a reducing overdraft.

Printed off all statements off the net 5/4/06

total ILLEGAL charges:

£968.95

Letter posted to Lloyds 6/4

LET THE FUN BEGIN!

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You need to keep it below £5'000, or find a way of splitting the amounts so they dont exceed £5'000.

 

I think there is another post about this somewhere you'll need to do a search.

 

As long as the sum claimed is under K£5 it will remain in the small claims court. The interest is not counted nor the court fee.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 2 weeks later...

As I was preparing my case for court my system crashed and and I had serious problems with my computer I have now lost all records of letters and e-mails sent to Lloyds will this effect my case before the judge?

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Hiya Toni

I am so sorry you have lost all your papers, have you got the replys you recieved to all the letters. may be that will help as each letter may read as per your ( your) letter recieved dated.

 

Then may be you can force them to produce the letter you sent and that they refere to.

 

I have a nice little filling cabinet in the corner of the lounge covered with a table cloth with a lamp on it, would never know it was there,

In it sits a paper copy of any disputes i have.

 

Brilliant £20 Argos. worth every penny.

 

Would like to know how the letter issue goes.

could always send them out again and have double the ass kicking fun .

 

BL

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Hello!

 

Once you get the claim details back, ie claim number, etc can you let one of the moderators know so we can put it in the litigationin progress section, please?

 

Thanks

 

LOULA

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having filed on line at moneyclaim i checked for progress,thinking they had 14 days to respond.now i find "acknowledgment of service" gives them 28 days to respond.i have checked on moneyclaim and cant understand the explanation can anybody simplify it for me

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You'll get a letter from the court, it will tell you what Lloyds intend to do.

 

They have acknowledge your claim, your letter will say either.

 

They acknowledge your claim and admit they owe the money

They acknowledge your claim and intend to defend part of it

They acknowledge your claim and intend to defend all of it.

 

So just sit back wait for the letter and then wait for their defence, because they will state that they intend to defend it all.

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  • 2 weeks later...
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