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    • @Man in the middle I've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Thanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe concenquences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points?
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car faulty after 2 weeks - Want to rescinder HP agreement


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I purchased a nissan micra 55 plate on the 26th Feb this year, on the 13th March it broke down. I took it to a local garage whom recommened taking it back! the timing gear chain is badly worn and a major oil leak and that did not just happen. The locking mechanism also started grinding I am in dispute with the finance company as i want to canel my agreement they dealer whom sold me the car has it at present..............After going through all the paperwork yesterday it came to mt attention that even though the finance company sent me the paperwork i did not sign it and at the dealers i signed 2 single pieces of paper only detailing the purchase of the car with the cars cost on it and that is all. I have written to the finance company asking them to send me the agreement with my signature on it, we shall see......they have not responsed, they usually respond immediatly. Anyway my first payment is due on Friday, do i cancel it or what? :???: If i make this payment and do not have an agreement does this make it legally binding?

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Your first call is on the seller. You 'must' write to him rejecting the car. This has to be done in writing preferably recorded delivery. List all the problems with it and head it 'formal rejection'.

When you get the rejection accepted, then the finance is void as well.

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Agree with Conniff, however:-

If you have not signed a HP agreement, then one does not exist!!

This must outline the payments due, amount, dates, total payable, including the actual cost of the finance and interest rate etc.

They must also give you a copy, and the agreement must be signed by the HP company

Is the dealer a licensed broker for the the finance co. chaeck with the council. If not then everything is void anyway.

They may try and send the forms for signature to you, so as they were not signed on the premises you can reject the offer.

Now did you pay a deposit or part exchange?

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Hi, Thank you both. I have already sent them a 2 letters by email and also recorded delivery letting them know that i longer want the veichle. They say that they have logged the complaint but the they have the right to repair the car. This was before it became apparent that i did not sign the HP agreement. I paid a deposit of £300.00 by debit card.

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Hi, Thank you both. I have already sent them a 2 letters by email and also recorded delivery letting them know that i longer want the veichle. They say that they have logged the complaint but the they have the right to repair the car. This was before it became apparent that i did not sign the HP agreement. I paid a deposit of £300.00 by debit card

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Two things Twiggy. Firstly, if your debit card is Visa you can write them and explain your circumstances and ask for "Chargeback" of your deposit. I don't know if this applies to non Visa cards. Was deposit made out to dealer or finance company? When money changes hands the law says a contract has been formed.

Secondly, check to see if it is an HP agreement that you are supposed to have. Many cars are sold these days on modified forms of Personal Loans which are not so easy to reject or get assistance from the finance company. However, as said in other threads, if you didn't sign it then no agreement exists.

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Two things Twiggy. Firstly, if your debit card is Visa you can write them and explain your circumstances and ask for "Chargeback" of your deposit. I don't know if this applies to non Visa cards. Was deposit made out to dealer or finance company? When money changes hands the law says a contract has been formed.

Secondly, check to see if it is an HP agreement that you are supposed to have. Many cars are sold these days on modified forms of Personal Loans which are not so easy to reject or get assistance from the finance company. However, as said in other threads, if you didn't sign it then no agreement exists.

 

I will get on to the bank straight away and cancel the payment and also request chargeback , the deposit was made to the dealer. Yes it is an HP agreement that i am supposed to have, they sent me a pre contract information form before i went to get the car but no signatures requested. The pre contract credit information has the type of credit as: Credit Provided under the Hire Purchase Agreement. Should i inform them i am cancelling my direct debit ?

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How come you have a DD arrangement without signing anything, a DD is not valid without your signature or some form of agreement?

Defo cancel it anyway or inform bank not to allow the HP co. to take any money.

 

Yes and keep driving round in the car till it blows up then give it back to the Garage!!!!!!!.

 

If there is a finance agreement in place you must make the payments until you have sorted out something with the garage about taking the car back. you cannot just stop paying.

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How come you have a DD arrangement without signing anything, a DD is not valid without your signature or some form of agreement?

Defo cancel it anyway or inform bank not to allow the HP co. to take any money.

Nowadays, you don't have to sign a DD agreement. eg. Sky will set one up with a phone call - but they do have to read out the t&c's for DD.
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