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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Medical reports requested


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Several of my debtors are requesting medical reports due to my ongoing inability to work. Obviously I am short of funds and have written countless letters and filled in many financial statements to support this however several are now asking for medical reports. My GP will charge for this service and I can not afford to pay for them, can I tell them to get lost?

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I don't believe they have any right or authority to know. All you need to show, if you even need to show this, is a copy of a claim letter saying your on benefits. If you want, you could write to them offering a copy, provided they agree to the costs of having the GP produce the letter ;)

 

If they try and take you to court, I should think the Judge will be very unimpressed if you have told them you are on benefits, but they take you to court anyway - plus the Judge would likely order you to repay the debt at £1 a month :D

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  • 2 months later...
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If you are in receipt of DLA or ESA you can send that as it evidences a long term medical condition. The other thing you could do is ask your GP to write to you local authority to get you registered disabled. You can explain to him/her in a letter how your condition affects your day to day life adversely for speed and ease. There are no financial benefits from the registration so it generally easier to get than DLA etc and the GP should do it for free but - if you have a long term serious condition that affects your day to day life you are 'disabled' - and the card is proof of that. Judges do take it seriously.

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Yes - don't give them the power they don't have. You don't ask people who owe you money for personal information of that sort - they'd laugh at you! Also can yo trust them with protected data? I've sent medical reports to a big name bank that happens to be where I live - I'm friends with several people there. They lost my medical reports and I hate to think any friends saw it just lying around! They don't respect them and don't deserve them. Don't play their games.

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NO they cant ask for them, but if you really want help get the MALG guidelines medical evidence form and get that filled out and sent off. Its there to help, if you dont how do they know how ill or how much suffereing is going on, it could just be a pack of lies,

Ive done the form myself and know a few who have and in total had about 50k wrote off on medical grounds, so dont listen to those who say dont do it as you will never get rid of any debt etc, your choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  • 4 weeks later...

Hi all

 

I`v probably not posted this in the correct forum, so apologies if I`v got it wrong.

 

Just been reading through this thread and was interested to read peoples opinions on medical reports etc and debt.

 

If you don`t mind I`ll explain the situation I`m in and hopefully somebody on here can assist me with their opinions and views on my defence.

 

A couple of days ago I was issued with an `Interim Charging Order` from HFC/Restons with a hearing for 1st November, In the meantime I am about to post Restons and the County Court a notice of defending my claim, If I could list my reasons for defending myself, if anyone who has a view on the chances of getting this discharged I would appreciate your help, I`m mentally getting into a pickle and would appreciate some outside views, thank you.

 

I am registered disabled.

 

I have 2 dependant children.

 

The house is in joint names.

 

The house has been adapted for my needs (should they decide at a later stage to go for a sale)

Recently left employment to go to University (due to ill health decided to retrain) to improve my chances

of employment in area I can cope with being disabled and improve chances of income for the future and now do NOT have an income, I am in the transition of going onto Student Finance.

 

The financial problems began late 2007 and although was advised through Payplan to pay a reduced rate of £1 per month, I did so, shortly after I increased the payments to £2 to show goodwill and a commitment to my debts, although reduced I have never missed or been late. Restons got involved earlier this year and a CCJ was ordered trying to get me to pay £176 per month, which was completely impossible to do, hence why they have gone for an Interim Charging Order. Thats obviously a brief outline to my problem.

 

If someone could advise as to whether my reasons listed are concrete enough for the judge to discharge or am I on a losing wicket. Sorry to babble on, but help appreciated.

 

Thank you so much.

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