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    • or go really bold ... Further to my request for a copy of the agreement you refer to on ( date) I made a section 78 request pursuant to the Credit Consumer Act 1974 to which you have yet to reply or respond. Pursuant to the Credit Consumer act 1974 section 78 (6) If the creditor under an agreement fails to comply with subsection (1)— (a) he is not entitled, while the default continues, to enforce the agreement.
    • Pers I'd stop paying the lot and get each defaulted by a dn issuance.  Defaults can't hurt future renting no Only ccj's Can't keep saying the same answers.    Dx        
    • Ok thank you. That’s where we are getting confused, as we’re not sure where we stand legally. But we’re still unsure who we should be going to now, the dealer or the finance company? I’m assuming the evidence we have (the reports from Mercedes) showing that the fault was there when we purchased would be sufficient to prove this? To be honest we would prefer to send the car back completely as are now concerned more problems may arise.
    • No no - I would complain via the CEO and Directors Office.     They sorted it in less than 24 hours for me. Complaint closed and compo issued. Info removed from CRA This morning. Credit Karma updated for me instantly almost.   
    • Hi, Thanks a lot for your valuable advice and apologies for bit delay in providing some additional information as requested before. I was also looking at other threads to get some more knowledge, apologies if my questions have already been answered in some other threads and I have missed them. I would appreciate if you can guide to relevant thread to help navigate easily. If I opt to go down the route of availing BS option, I'd find it more convenient if I do it in parts i.e., applying with 2/3 creditors at a time. Is that even possible in my case? I understand that DN might be the best option for me but I am trying to avoid this route as much as I can. I am currently living in a rented property with wife and 3 kids and I am not how this is going to play out in future if we decide to move to some other area. How will DN impact my intention of getting house on mortgage (dream as of today) after 6 years? If I go for DN strainght away, do I have to do it for all debts? for example, can i leave one active credit card out of this DN? what can i do if I go for DN right now but my financial situation improves in 1-2 years due to better job or promotion etc.?  Here are the details of my debts. Let me know please if you have any questions. Regards, MM Overdraft Halifax - £2,500 Starling - £500 (I can settle this immediately to keep this account active as back-up for salary and other priority expenses like rent, council tax etc.)   Personal Loans - Outstanding Amounts - No defaults or missed payments Plata - approx. £27,000 BetterBorrow - £3,450 Zopa - £14,000 Reevo - £2,800 Updraft - £2,230   Credit Card - Balances - No defaults or missed payments except those noted Virgin - £6,100 (This card is suspended.) Halifax - £5,474 (This card is suspended.) Barclays - £5,400 (I am currently on a fixed monthly payment plan of £232 for almost a year now and missed last month's payment.) Aqua - £3,100 Fluid - £2,100  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

I had a knock on the door today to find a HCEO there. We spoke regarding some debt I agreed to and he wrote down my assets and I signed papers and were handed a Notice of Seizure.

 

The problem is this debt is tiny in comparison to what i owe. I am saving the funds to go bankrupt and feel now it will be too late. They can take my car and sell it for pennies to reduce this particular debt but I would likely keep the car through bankruptcy.

 

I am a bit unsure on what the next stages are. I was told to send a letter to them explaining that I am going bankrupt but worried that as soon as they get it, they will come and collect my goods.

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Hang in there debtadvice. There are people on here who know the ins and outs of HCEO's and High Court Judgements.

 

I'm not one of them!

 

They will like to know whether you were aware of the original CCJ, how much was it for, what is your car worth and is it on finance or HP.

 

If you can provide this info they will probably sort you out a bit quicker when they find the thread.

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There could be a glimmer of hope there.

 

I know the sale of the car should pay the fees plus some of the debt.

 

That sounds rather unlikely in this case.

 

Current fees nearly £600, plus removal, auction etc.

 

I will leave further advice for those who know more on this subject.

 

Good luck.

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Hi,

 

I had a knock on the door today to find a HCEO there. We spoke regarding some debt I agreed to and he wrote down my assets and I signed papers and were handed a Notice of Seizure.

 

 

Apart from your car what other goods have been seized?

 

PT

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the only other things that are mine are a washing machine, pc (but need that for business) and home cinema system (old). He did seize other things but they do not belong to me and my partner has to write a letter to them.

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When you complete your bankruptcy forms, just add the HCEO demand to the list of debts being nullified. Remember to point out on the form the fees the HCEO are not compliant to the The High Court Enforcement Officers Regulations 2004 because he fails to provide evidence it is reasonable costs. Otherwise HCEO fees are 2.5% of the debt.

Professional property investor and conveyancer

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Hello, this is a breakdown of the costs:

 

Judgment Debt: £985.65

Judgment Costs: £147.00

Execution Costs: £101.75

Interest to Date: £8.19

Officers Fees: £333.57

 

Total LEVY: £1576.17

 

Are you saying that these charges are unlawful? The problem I've got is if they come back between now and me affording to go bankrupt?

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You dont even have to answer the door to the HCEO.

 

The fees arent allowed because the law says he must prove it is costs in enforcing the debt and he fails to do so. The only statury fees is 2.5% on the first £100 and 5% on the rest, nothing else. The HCEO could even be making a false representation at the extent of his costs - a criminal offence under Section 2 of the Fraud Act.

 

There is no limit on what an HCEO can claim from you, but if the HCEO says a court or a Master has already ordered those costs against you while no such order exists then he commits an offence under Scetion 40(1)d of the Admistration of Justice Act 1970. If no such order exists then you have no statutory obligation to pay them.

 

Best policy is having nothing to do with him. Let him contact your bankruptcy practitioner.

Professional property investor and conveyancer

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It has been seized on already but in fact, my partner bought the car anyway (have receipts with signatures proving this), I am the registered keeper and we are both on insurance. So if im right in effect I never owned the car although i mainly drive it and am the registered keeper (not owner)

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