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    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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BBA - v FSA - PPI Judicial Review


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This could turn out to be even more expensive for the banks. By delaying these claims, they could end up liable for far more by way of restitutionary interest and damages. As someone has pointed out, it now seems moot that there was definitely large-scale mis-selling so it is highly likely that the majority of existing PPI complaints will be upheld and therefore paid out.

 

I don't think the banks were too upset about PPI refunds in general as that had been going on for years. It's the introduction of this 'root-cause analysis' remedy that the FSA introduced that's really ticked them off. It's one thing to address complaints as and when they arise. It's another thing to go and seek out people that have probably been mis-sold to in the past in order to offer redress.

 

I don't support them, but I can certainly see why the banks are in a tizz as this'll certainly cost them a lot more than bank charge refunds.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Even so, I still think lenders should at least be good enough to keep addressing existing and current complaints and making refunds as and when they arise.

 

This way they only have to fight the one major battle with the FSA on the 'root cause analysis' issues which came about as a result of their 'systemic failures' in the first place. They'll probably eventually lose that battle too but because the cost to them could be so much higher, it's probably worth dragging things out a bit.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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From the BBA Website http://www.bba.org.uk/media/article/payment-protection-insurance-complaints-handling

 

Payment Protection Insurance - complaints handling 21/04/11

The BBA's members will continue to handle all PPI-related complaints in accordance with FSA rules. Where the assessment of the complaint would not be affected by the judicial review, these complaints will be handled in the normal way. If the complaint will be impacted by the judicial review, and cannot be resolved at this point, then your bank will write to inform you.

Until a decision is taken on an appeal, any complaints that are directly affected by the judicial review and can not be decided now will be placed on hold, and we will continue to work closely with the FSA to ensure that all complaints are appropriately handled.

Customers should be assured that all complaints will be reviewed - even those delayed by this judicial review process. There is no deadline for receipt of complaints. If customers have a problem regarding PPI they should contact their bank and, if necessary, complain in the normal way.

We felt compelled to take on a Judicial Review to clarify the standards relating to PPI complaints handling after exhausting all other avenues with the regulators to reach a solution. We consider that process is still ongoing as an application to appeal may be made and will not be completed until the right to appeal is lost or waived or any appeal hearings are resolved. We are presently reviewing the judgment very carefully and considering whether to make an application to appeal, which must be lodged by 10 May 2011.

Guess the 10th of May can't come fast enough. It'd be a bit silly if they wait until the very last day, before lodging their appeal.

 

Any heads up on whether they're working on an appeal?

 

Any thoughts on what their real chances of success might be?

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Yes, Els, but it's kind of moved away from just the JR onto exactly who to pursue for PPI for PPI mis-selling claims.

 

So it probably IS worth having a new thread devoted to that - it would help many people.

 

My own personal view is that people should pursue whoever they can - one and all if necessary. Contador has a good point about legal liability for the sale. Yet Dx has a very pragmatic and perhaps more powerful point in that you should pursue whoever you've been paying premiums to - whether it's single premium PPI, periodic or added to the loan/credit facility.

 

It's also fairly obvious that by receiving the premium money they (lender and or provider) definitely have a stake in the validity of the sales process and the suitability of the product for that buyer. After all, when a punter puts in a claim, the provider doesn't send him/er back to the 'broker' first, they assess it themselves etc.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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No, you don't want to take anyone to court for PPI. You should complain and escalate it to the FOS should you need to.

 

The lender is indeed responsible for their products bur they aren't responsible for mis-selling it where they didn't sell it.

 

Most IFAs operate within 'networks' and I think I'm right in saying that complaints about individual IFAs are the responsibility of the network. Failing that then approach the FSCS http://www.fscs.org.uk/

 

What the FSA are saying that as far as the consumer is concerned the complaint should be dealt with by the broker and if the broker feels that the lender bears some liability then the broker may have have recourse in the courts with the lender, That process does not involve the consumer and is separate to the broker's liability to the consumer.

Contador, may I ask what you would do in this situation? i.e. where the 'seller' was an IFA who has since gone out of business. Thanks.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Does CAG have any PPI POC templates or anything that would be suited to that?

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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It's yet another stalling tactic. Gotta admit it, these guys have been doing this a long time and they're good.

 

I think there's a strong case that though a complaint was originally rejected under the 'old rules' so to speak and the FOS complaint period has lapsed, you can always modify your complaint :wink:, however slightly :razz:, and that makes it a NEW complaint which has to be looked at, all over again!

 

Two can play that gamo!!! :madgrin:

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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By the time the banks are done, I very strongly suspect that they’ll end up paying nowhere near the £9billion in compensation that’s been estimated. For the most part, between all their stalling tactics and covert disinformation/misinformation campaigns a lot of would be claimants will simply give up.

 

I suspect that much of the £9 billion earmarked will ultimately be used to offset their tax liabilities going forward and won’t be a ‘real’ loss after all.

 

Meanwhile, it’s game on for those who know what to do.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Does anyone know whether CAG or MSE have POCs for PPI claims? If folk are being directed to legal action, isn't it about time?

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Hi folks, no, no thread as I've not had a PPI reclaim to speak of yet. But we shall see, I may start one to assist a friend in the near future.

 

You're right Caro that the bases for the miss-selling is unique to the case at hand, I think though, a template that covered the majority of reasons would be helpful.

 

Reb, thanks for the link. I'll take a look when more able.

:-)

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Hi Fred_F

 

Have you had a good look at the ICOB rules? I understand that these are directly actionable in law. The way I see it (and would therefore argue it), the FSA principles and their endorsement within the Judicial Review gives the Principles at least persuasive authority in law. Both ICOB and the Principles have come from the same source (FSA), have similiar purpose and the JR mentions this. There is now an underlying recognition that providers aren't expected to simply fulfill the less strict standard (ICOB) whilst ignoring the Principles.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Hi Fred

As I see it, the claiming of compound contractual interest (CCI) has little to do with the FSA or FOS per se (though the FOS do comment a bit about restitution). It is a basic legal principle that can be argued when money has been wrongfully extracted, as the Sempra case demonstrates. It is somewhat confusing to link it to the PPI Judicial Review in anyway. The JR concerns itself with the reasons for PPI refunds and the principles that apply etc.

 

It remains open to any claimant to seek to recover CCI on any capital amounts they have had to pay to a lender, as long as they are happy with the case law around doing so and that a higher claim amount (which claiming CCI produces) may spur the lender to fight their claim more assiduously. But Sempra is established precedent so people can and are using it and getting results.

The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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Hi Fred

As I see it, the claiming of compound contractual interest (CCI) has little to do with the FSA or FOS per se (though the FOS do comment a bit about restitution). It is a basic legal principle that can be argued when money has been wrongfully extracted, as the Sempra case demonstrates.

Sorry, I should add that this is only true IF you're not going through the FOS for your claim. If you are, and you wish to be awarded CCI in addition to capital and statutory interest, the FOS adjudicator would need to agree with that.

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The matrix is intrinsically flawed. Within it is the program for it's own destruction. If you are reading this, you are in the matrix and it's days are numbered...so watch out! :eek:

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