Silentcharisma Vs Halifax

[silentcharisma]

Hi can anyone help me I want to claim charges back off my halifax account which was closed roughly 3 years ago, I no longer have the account number which I know isn't a problem but I'm not sure where it is I'm suppose to write to requesting the statements can anyone help please?

Kind regards silentcharisma:confused:

[chopperclaire]

Can I make a suggestion as my claim is for an old account. I sent by SAR on 8th August and still no statements. I rang yesterday to be told it hadn't been actioned as they didn't realise it was for my old account! I would ring Halifax and obtain your old roll number first so you can place it on the letter. Then send it to Head Office in Halifax.

 

Good luck with it

claire

[Mike Leach]

Contac tha Halifax 08457 20 30 40, ask them to trace you on their systems and then get the Roll Numer, account number and sort code. Once you have that, send your subject access request to Halifax Plc, Trinity Road, Halifax. You can get he post code from the web/high street branch.

 

Hope this helps.

 

Mike

[cazholland]

Hia The full postal address is Halifax plc

Trinity Road

Halifax

West Yorkshire

HX1 2RG

Hope this helps

Caz

[silentcharisma]

Hi have just rang them and said as the account was closed I had to apply in writing to the following address po box 548, leeds, ls11wu. He did ask for the reason why and I told him I wanted to check some old statements. So do you think I should write to the address he gave me or the trinity road one?

I feel the po box one may be a fob off address.

[cazholland]

Hia

The po box address is for customer relations. the telephone number is 08457 253519. Hope this helps

Caz

[silentcharisma]

Hi Caz,

thanks for that, is much appreciated, have just rang that number, they told me to take I.D into the local branch and they'll be able to order it that way.... much easier than writing letters.

Kind regards silentcharisma

[silentcharisma]

Have been into halifax this afternoon, have managed to order duplicate statements... obviously fee of £5.00 applied. Also interestingly enough I found out that I still had an active isa and savings account.... although I'm not rich theres pence in both accounts. so my statements should be along within 2 weeks he said, if not I'm to go back in and they'll sort it out.

[silentcharisma]

As I haven't actually done the letter in writing for my statments, and not told them what they are for do you think that makes any difference?

[silentcharisma]

Can anyone help? As I haven't actually done the letter in writing for my statments, and not told them what they are for do you think that makes any difference?

[silentcharisma]

Hi,

went into halifax to request statments paid £5.00 for them, recieved second lot today as they messed up the 1st lot. requested statments from beginning of 2002 to 2004 as that was when the account was closed. They me when I went in that I also had another account with them. If I send another £10 with the S.A.R do I get statments for any accounts with them or do I have to specify for which accounts as I don't have both bank account details and I can't remember either of the dates that the either account was opened. Please help!!

[silentcharisma]

Recieved standard letter saying I'm sorry to learn that you are unhappy with your charges applied to your bank account. We're keen to deal with your concerns as quickly as possible. A Customer Relations Manager will investigate the points you have reaised and you will receive a reply shortly, but certainly no later than 4 weeks.

 

 

Will be posting my LBA next sat.... 14 day dead line!!!

[silentcharisma]

Got a letter of halifax offering me £85.00 for full and final settlement. Have just typed up a letter saying will accept that as part payment only and if they don't give me the rest I shall see them in court!

[silentcharisma]

Letter recieved offering full amount as final settlement!!! I win!!! Can a PM please change my thread title to silentcharisma vs Halifax I win!! please.

Many thanks to all that have helped.