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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tripped and fell at work....


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Hi there. I think a chat with the HSE is a good thing. Their helpline was good with another cagger, I may have mentioned. They can also make unannounced visits depending on how bad the problem is.

 

I hope you feel better soon and I hope going back to work goes well.

 

My best, HB

 

Thanks HB :-)

 

I did give HSE a ring today actually but the lady on the other end just talked about RIDDOR and being off for more than 3 days. When I go back, I'll check to make sure that HR have logged the accident and if I need to ring HSE again, I will.

 

:-)

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Does that mean you'll have been off for 3 days following the incident, P1, even if it wasn't immediately after it happened?

 

HB

 

I have been off for 2 days so far and am not in tomorrow. Under RIDDOR, they need an employer report if it's more than 3 consecutive days; whatever the injury as far as I can make out. I would llike to think that HR will report it under Erica but RIDDOR is something extra.

 

This is still a learning curve for me.... but I'm getting there. In theory, I could go back to work on Thursday but my knees are very stiff at the moment (not sore as such... but aching).... and the more I think about things, the crosser I get, which makes me reluctant to return until the stiffness eases off. :x

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Unbelievable!!! :evil:

 

A friend and colleague told me today that the same metal obstructions are still sticking up out of the ground!!! :evil: Apparently, the gardeners were busy out there today and they'd taken the posts out (we assume) because they were lying on the ground in the bushes.... and the metal things were just sticking up out of the concrete, as before!!! :evil:

 

So from the look of things our H&S rep. hasn't involved herself in this at all!! My friend took photos for me and as I've now been off for 4 days and not going back 'til Monday.... I'm starting to be thankful for my gut instincts not to rush back!!

 

:evil:

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P1, remind me if you've spoken to the HSE or the local council please? It may not be major enough for the HSE, but wouldn't it be great if you could get someone to do an unannounced inspection? I know the HSE can if they feel so inclined.

 

The photos should be really useful.

 

I hope you're feeling a bit better.

 

My best, HB

Illegitimi non carborundum

 

 

 

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P1, remind me if you've spoken to the HSE or the local council please? It may not be major enough for the HSE, but wouldn't it be great if you could get someone to do an unannounced inspection? I know the HSE can if they feel so inclined.

 

The photos should be really useful.

 

I hope you're feeling a bit better.

 

My best, HB

 

I made some random enquiries to HSE the other day but didn't go into any details about anything. I haven't contacted the council though because the accident was on the way in to work.... my thoughts were to leave doing anything until I went back and see what HR said to me.... assuming that I'd be called in for a back-to-work chat.

 

If no-one calls me in to find out what happened and how I am, I'll call HSE again, report what happened myself and send them the pics. if they ask for them. Looks like I'll need to call HSE anyway to make sure the accident has even been logged!!

 

:evil:

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Damn............ why didn't we think about photos !!!!!!!!!!!!!!!! Grrrrrrrrrrrr Grrrrrrrrrrrr. P1 if you ahve good bruising or any othe rvisible injury photograph that too if you haven't already.

 

 

Grrrrrrrrrrrrrrrrrrrrr Grrrrrrrrrrrrrrrrrrrrr Grrrrrrrrrrrrrrrrrrrrrrr

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Damn............ why didn't we think about photos !!!!!!!!!!!!!!!! Grrrrrrrrrrrr Grrrrrrrrrrrr. P1 if you ahve good bruising or any othe rvisible injury photograph that too if you haven't already.

 

 

Grrrrrrrrrrrrrrrrrrrrr Grrrrrrrrrrrrrrrrrrrrr Grrrrrrrrrrrrrrrrrrrrrrr

 

I didn't photograph my knees.... but felt that the visit to my GP, his report on my records and the fact that he prescribed pain killlers would cover this.

 

To be honest, the pain and stiffness has been my major issue this week. The bruising was minimal in comparison, although I did somehow manage to get a graze on both knees despite wearing trousers.... which had no hole in them?! Strange...

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  • 2 weeks later...

DWP declaration form now completed. I'll copy it at work and post it off tomorrow.

 

I'm not sure if there's a connection or not but my back went on Friday night :!:.... and the pain was as close to childbirth as I can describe!!! How I didn't scream the house down I do not know but I was trying not to scare my daughter. I can move around now but am on painkillers daily. I haven't asked about my x-ray results yet because my daughter went to uni. yesterday, so I've been putting things off until after.

 

I don't think I could have driven yesterday.... she drove us up there and I sat on a pillow with a hot water bottle for the journey; shuffling around all the way to try and be reasonably comfortable. My friend drove me back in her car later that day.... What a nightmare!!

 

Since I returned to work last week, no-one has spoken to me about the accident and asked how I am (apart from friends at work). I simply put a self-certificatation sicky form into HRs pigeon hole and heard nothing more (took a copy though).

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  • 4 weeks later...

**Update**

 

I've now had a reply from DWP; Industrial Injuries to say that they've made a decision and my accident is an industrial accident. I'm assuming they must have contacted work to verify things but no-one's said a word if they have.

 

I also saw my GP again on Friday for the results of my x-ray and he said I have got wear and tear in my spine which wouldn't have been helped by the fall.... which could explain the chronic back pain I had even though it was a couple of weeks after the event. He gave me stronger pain killers but is still reluctant to refer me for an MRI. I'm assuming this is because they're expensive.... so I'll give it a while longer and insist upon one if this keeps up.

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Just to check...

 

Is there anything else I need to do now?

 

DWP have confirmed that the accident was/is an industrial injury.... but I'm not claiming any Benefit because I'm working. My GP has prescribed stronger pain killers but is still reluctant to refer me for an MRI; presumably to save money. He has told me that from the x-rays, my back shows signs of spondylitis.... but because I'm able to move around quite freely at work, I'm not experiencing any difficulties apart from having to sit in a fixed position during long and boring meetings from time to time.

 

Any further advice would be appreciated... :-)

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Hi have just read your thread with interest but cannot give any advice and hope you do not mind me posting on it for some advice concerning an accident to a good friend of mine.

 

Early this month my friend has an accident at work and after the accident continued working in great pain. The accident was report to a first aider and she took details of it down and said that it would be entered into the accident book later.

 

My frined has been off work now for 2 weeks and one day and is still not able to go back as yet.

 

A phone call was made to a first adier at the workplace where the accdient took place to ask if the accident was recorded and was told that it would be checked get back with a reply, that was 2 weeks ago and nothing has been heard back about recording the accident.

 

Can my friend check anywhere to see of the accident was recorded by employer.

 

Also can my freind report it herself and if so where can this be done.

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Hello DJ2010. I don't think PriorityOne's thread is the place to post your query. I think you should have a separate thread for your friend. If you click the black triangle at the bottom of your post, the site team will start a thread for you. That way, you and PriorityOne can each have specific advice on your problems.

 

Sorry, P1 I don't have any thoughts for you at the moment.

 

My best to you both, HB

Illegitimi non carborundum

 

 

 

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DJ2010, I'm not a moderator, just a humble fellow cagger. Don't delete your post, move it. All you need to do is start your own thread or ask the site team to start one for you. You have nothing to lose and then PriorityOne and you both get advice tailored to your own problems.

 

My best, HB x

Illegitimi non carborundum

 

 

 

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Hi DJ2010 - Do you want me to move your post to a thread of it's own?

 

You seem to have a valid question, and it deserves an answer. We aren't at all strict here - more that people are far more inclined to read and respond to a new post if it sits as a 'new' thread rather than if it is tacked onto the end of another long standing one - people may have already looked at P1's issue and decide that they have nothing more to add so will not open it and that risks missing your own issue....

 

FWIW - your friend does indeed have good cause to start getting stroppy with the employer. Any injury requiring more than 3 days off work should be reported by the employer to the overseeing authority (either HSE or Local Authority EH) under RIDDOR. Your friend does not need to keep checking with the employer that the incident was recorded - that is not her problem as long as the absence has been correctly recorded, she has kept details of what happened, where and when, and details of any witnesses (particularly what was said by the First Aider). It may be that your friend wants to make an enquiry to the H&S authority responsible for the workplace and ask if the matter was reported to them - that might well serve as a kick up the backside to the employer if they get a visit to inspect conditions and paperwork, but it depends on where your friend intends to take this matter and how far!

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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  • 3 months later...

Really annoyed...:-x

 

The exact same H&S hazzard has been in the exact same place now since Thursday of last week!! I have taken fresh photos and emailed someone about it, with a copy to my home email address. Am in 2 minds whether to tip off HSE.... will see what happens tomorrow....

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