Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Gage vs Lloyds *** WON ***


gage
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6282 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Firstly great sight, many thanks to all for the info i've found on here.

 

Secondly had the response to my S.A.R back yesterday so thought it as good a time as any to fire up my own thread.

 

Just a quick question before i send of the Prelim letter. I actualy have to accounts with lloyds and will be claiming charges back for both, I assume these can be combined as one.

 

I have used the prelim letter from the libary with a few minor alterations, account changed for accounts ets, both account numbers at the bottom

 

and the paragrah in the "What I Require" section changed to

 

What I require

I calculate that you have taken a combined total of £763 from the above two accounts.

I enclose a schedule of the charges which I am claiming with this letter

 

 

I assume that will be fine for the moment but is it still ok for them to be combined come the court claim stage or would it have to go in as two claims?

Link to post
Share on other sites

Hi gage,

 

It's fine for you to combine the two accounts - even once you get to the court stage.

 

Good luck. Lucid :)

Mindzai & Lucid vs Lloyds TSB

*Won unconditionally with contractual interest (29.85% compounded)

Lucid's Account - £749.62 * Joint Account - £2019.64 * Mindzai's Account - £595.65

*All settled in full - 6/2/07

*Hearings - 7/2/07

*Prelims sent - 9/8/06

_______

GOT A COURT DATE? A guide to the later stages

 

[sIGPIC][/sIGPIC]

Link to post
Share on other sites

Ta matey, good stuff, I think I shall pop round the post office in a moment then and get that on it's way, recorded delivery :)

 

And im gonna staple all the sheets together just to annoy them should they wish to photocopy them :D

Link to post
Share on other sites

  • 2 weeks later...

Right had the the "get lost not a chance" letter today and thought i'd scan an upload a copy

 

Is that last paragraph on the first page usuauly there cos I dont remember it?

 

 

*Pics removed cos they where a bit big.

Link to post
Share on other sites

Hi gage,

 

Thats all completely standard stuff. Take no notice. Wait till the 14 days are up, then move to the next stage.

 

Good luck

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

  • 3 weeks later...

Right well i've had the "sod off" letter in response to the LBA and the 14 days are now up so it's claim time :D

 

Unfortunatley is gonna have to wait till friday as is gonna be £80 to file it not the £30 I was expecting so in the mean time can I just check a few things.

 

1. The address to use,- i've gone for the 25 Gresham Street, London one, though my previous letters have been sent to my local branch.

Is this ok or should I still use the branch addy for the claim?.

 

2. Does any one know if MCOL accepts visa electron as I cant see mention of it on the payment page.

 

3. Do I have to email / post a copy of the spreadsheets in to the courts after filing the claim or does that come at the AQ stage?

 

4. This is what i've put in the "particulars of claim section", is this OK?

 

1. The Claimant has two accounts(xxxxxxxx /

xxxxxxxx) with the Defendant, opened in

1992 2. Since 01/08/03 the Defendant

debited charges in respect of purported

breaches of contract. 3. Defendant is aware

of all details as a list of charges has

already been supplied. Another copy will be

sent. 4. Claimant contends: (a) The charges

exceed the Defendant's losses caused by the

breaches; (b) The Term permitting the

Defendant to levy such charges is

unenforceable under the Unfair Contract

Terms in Consumer Contracts Regs 1999,

Unfair Contract Terms Act 1977 and at

Common Law. 5. Claimant claims: (a) return

of the amounts debited of £763; (b)

Interest per S.69 County Courts Act of 8% -

£124.78 continuing at 8% until judgment or

settlement at a daily rate of £0.17; 6.

Alternatively, if the charges are a fee for

a service, then they must be reasonable

under S.15 of the Supply of Goods and

Services Act 1982. 7. Costs allowed by the

Court.

 

5. Have taken a rough guess at the year the accounts where opened as it was a heck of a long time ago back when Lloyds and TSB where seperate when I was about 12 and my parents opened the accounts for me, so I really have no definate idea when it was.

Link to post
Share on other sites

1) Should be fine, is the address I used when filing.

 

2) Can't say I'm afraid - it'll have to be a case of try it and see. Usually these days though, if a website says it accepts Visa it accepts Visa Electron too - at least in my experience.

 

3) After filing the claim is your best bet, or Sechiari Clark and Mitchell (Lloyd's solicitors) will attempt the 'Claim is too vague' argument in their defense.

 

4) Looks fine :)

 

5) Shouldn't be a problem. Had a similar issue myself, didn't cause any problems with my claim.

reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.

reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.

reload vs Capital One - £456.57 Settlement Reached 14/07/06.

reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

Lloyds Bank - The Template Response Letters!

 

Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

Sound, shall hopefully be filed on friday then :)

Just in regard to No. 3, what address do I email / post it to?

 

Just waitin for em to start gettin funny about me loan with them thats currently on a payment plan, should be fun :p

Link to post
Share on other sites

Money Claim Online

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

 

Or

 

[email protected]

 

Include a note of your claim number though!

reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.

reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.

reload vs Capital One - £456.57 Settlement Reached 14/07/06.

reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

Lloyds Bank - The Template Response Letters!

 

Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Link to post
Share on other sites

  • 1 month later...

Right, shall be filing this soon as I get home from work this morning, as i've unfortunatley not had the £80 until now :(

Just wanted to ask, is this delay in filing going to cause a problem?

Link to post
Share on other sites

Hi Gage,

 

No, thats not a problem at all. Just make sure you send 2 copies of your schedule after filing it. Heres a cover letter -

The Court Manager

Money Claim Online

Northampton County Court

21-27 St Katherine’s Street

Northampton

NN1 2LH

(DATE)

Dear Sir/Madam

(YOU) –v- (BANK)

Claim No: ********

I have today requested the issue of a County Court claim via the Moneyclaim online service, details as above.

Please find enclosed a schedule of the money taken from me by the defendant bank by way of charges, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

I respectfully request that the enclosed schedule should be attached with the particulars of my claim.

Yours Faithfully

(YOU)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

  • 2 months later...

Oh yes. Just checked me account online and the moneys been put in, just short of a grand :D I is a very happy chap.

 

Most of it's gonne be going straight back out to clear a few debts but Im sure I shall be able to sort a donation out shortly.

 

Will post a proper timeline up tomorrow night, am far to tired at the moment and dont have details with me.

 

/me dances around the office

(good job im the only one ere :D)

Link to post
Share on other sites

Excellent, well done Gage!!!:D

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

Every penny of it inc the interest and court costs :)

 

And i've only just got the letter of there solicitors confirming it which they convinently forgot to put only postage on so cost me £1.20 :rolleyes:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...