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    • He was one of four former top executives from Sam Bankman-Fried's firms to plead guilty to charges.View the full article
    • The private submersible industry was shaken after the implosion of the OceanGate Titan sub last year.View the full article
    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Byrom and Keeley DMP Providers - Friends or Foes


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Just send the CCa requests at first mate!

 

You need to find out if the DCA's have bought the debts or are they acting on behalf of the original creditors.

 

I would hold off on the Subject Access Requests as the CCA requests will be enough to put all your 'alleged' accounts into dispute.

 

The only way you will become 'unstuck' is if the DCA, by some miracle, gets a properly signed and executed Enforcable Credit Agreement to you within the accepted time period.

 

This is about as likely to happen as me teaching my daughter's hamster to drive!

 

Once they fail to supply the CCA, which they will, then you can put the alleged accounts into dispute.

 

Then it becomes enjoyable and you will have much more cash in your smock!

 

RI

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RI - Thanks sending out 9 CCAs, will hold out on the SARs in that case.

 

For anyone who is also wanting to send CCAs to any of the following please see the addresses I sent them to:

 

AIC UK Ltd, ANDERSON HOUSE, 389 ARGYLE STREET, GLASGOW, G2 8LR

 

CAPQUEST GROUP, FLEET 27, RYE CLOSE, FLEET, HAMPSHIRE, GU51 2QQ

 

IQOR RECOVERY SERVICES LTD, 33/34 WINCKLEY SQUARE, PRESTON, PR1 3EL

 

LINK FINANCIAL, 5 TRECENYDD BUSINESS PARK, CAERPHILLY, MID GLAM , CF 2YD

 

RELIABLE COLLECTIONS, 53 DALE STREET, MANCHESTER, M60 6ES

 

1ST CREDIT LTD, ENTERPRISE HOUSE, BANCROFT ROAD, REIGATE, RH2 7 RP

 

ROBINSON WAY LIMITED, LONDON SCOTTISH HOUSE, QUAYS REACH, CAROLINA WAY, SALFORD, M50 2ZY

 

I also found when I was looking for the addresses online that AIC UK Ltd was dissolved in May 2008. I've sent them a letter regardless as someone has been taking the money that I have been paying. If they are dissolved surely they cannot operate and collect money.:D

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Sorry Royal, didn't quite make myself clear.

 

IMO I would continue to pay them 'something' until they have all received your CCA requests, and have had the 12 working days in which to reply, then and only then, can you 'legally' withhold payments to them.

 

I fear to do so now would simply give them a heads up as to your plan of action, let them fail, then you will have acted within the law.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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True!

 

I just wanna save the guy a few shekels AND see that these vermin get no more money!

 

I'm a wee bit biased!

 

If it were me I would stop paying yesterday as I despise them all!

 

However, you made a fair point and I'm sure you know more than I do as I'm still a learner!

 

If you are paying them all via a Debt Management company then I think the 'stopping of payments' may be easier!

 

One thing I do know!

 

If, and I mean if any of these bottom feeders have a valid enforcable CCA I'll be extremely surprised!

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Hi BB and RI

 

Already sacked my DMP people and cancelled the Standing Order. I've only set up a few standing orders for other debts than I know I'll have to pay, first payments tomorrow for the amounts they have already been getting. I haven't got a problem with paying (the CCA recipients) them something around what they normally get, as I have most of their banking details anyway. Would you recommend the full amount or another amount? Also if they do have enforceable agreements, the likelihood that I get it via recorded delivery within the stated time, knowing my postal system, I should be able to blag it and have a dispute in regardless. If not I can just go back to paying them what they get now. Would this be right? And then the bank account ones I can SAR?

 

Ta

 

PM

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As for the amounts you should pay them 'IF' they have an enforceable agreement, that is entirely up to you, this is the beauty of doing the work of a DMC yourself, you can decide who gets what and how much.

 

Do your own I&E to see what you can 'realistically' and 'comfortably' afford to pay them each week/month. They do not have to like it or agree to it, that is all they will get, if they really want to be greedy and put it before a Judge, then they are the only ones (Judge that is) who can request your I&E to make an informed decision as to how much you can realistically afford to pay back.

In some instances this has been the standard token payment of £1 a month and there is sweet FA the DCA/OC can do about it.

 

You've sacked the DMC, so now your back in control, if all you pay them is the token payment £1, until they provide you with evidence that they are entitled to collect and have enforceable CCA's then that will be good enough, as if they foolishly put it in front of a DJ now, then you are at least paying them something rather than nothing, whilst you get the information your after.

 

You must work out your own I&E sheet first so you know yourself how much disposable income you have each month, don't leave yourself short either, these debts are by no means a priority, no matter what these fools would like you to believe.

 

Beer tokens for the Colonel come above these lot!:grin:

 

Have you received any Default Notices (DN's) for any of these debts? Especially the Bank one?

 

If so can you scan and post up on here after removing all ID, addresses, bar codes, ref numbers etc.?

 

Correct the bank, unless it is a loan would be a SAR to see if they have added any charges which you can claim back.

 

As long as all the others are Credit Cards (CC's) Loans then CCA request, if any of the debts are for Overdrafts (OD's) or mobile phone accts, then these don't fall under the usual CCA request per sé, so it is always advisable to SAR these types of acct.

 

Your in control now, you hold the purse strings, not them, YOU tell THEM what YOU will pay THEM, not the other way round unfortunately..:wink:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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BB

 

I've had numerous DNs, however I was always asked by the DMP people to send everything to them, not thinking to keep a copy for myself.

 

I did have to installment default notices off 1st credit last month, this is what prompted me into action, as they (dmp people) get their money the day after I get paid and they obviously hold onto it until the last minute before senting to the creditors, and the payments are always late, adding more charges on.

 

But as far as the loan goes, the long haired colonel was told she had to have the PPI with the loan and obviously the late fees ontop. So I'll see how I go with AIC UK Ltd with the CCA as previously advised. Unless this is not correct and I need to send a SAR as there is an overdraft with Lloydstsb as the loan is aswell.

 

I will give them all a token quid as you say, and work out my I&E, its expensive living in Germany!!! I

 

will have a look into the DNs, to be honest I could mug off the wife's debts as technically she doesn't work if I tell the DCAs that, its not like they'd come to Germany to find out:D, I just pay the bills as far as they are concerned!

 

But thank you for the advice and from everyone else on here. Does CAG have a template I&E sheet?

 

I will keep everyone updated, when I start getting ****ograms and I need help! I will lead from the front and fight till the end!

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Ask the DMC for all of your paperwork back, if needs be send them a SAR, but I would just ring them and ask them to send you your file containing all of the paperwork you sent them.

 

As for an I&E form, I'm hoping someone else will be able to direct you to a good one, but have a look at the National Debtline and see if theirs is any good as you can choose weekly or monthly budget which the latter is ideal for you.

 

If she was told she had to have the PPI in order to be accepted for the loan, then this is misselling and you will be able to reclaim the PPI back this will then be used against the outstanding balance of the loan and will hopefully reduce it somewhat.

 

Yes correct Overdrafts (OD's) would need to be SAR'd in order to find out exactly how much of the OD is made up of charges, these again can be reclaimed and used to offset the total amount.

 

The loan will come under s.77 of the CCA, so you can send them a CCA for the loan.

 

I take it you don't still bank with Lloyds?

If you do, now would be a very good time to open a new account and have your wages put in there.

 

Try to get your file back from the DMC first, use the nicey nicey approach if they play hardball SAR them, which unfortunately costs £10 :-| as opposed to CCA's which cost 1 dollar me love you long time:D

 

Keep us informed......and keep yer powder dry!;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi BB,

in answer no she doesnt bank with Lloyds anymore.

 

And I sent an email to my DMC this morning cancelling their services and asked for all paperwork related to my account to be sent to me.

 

I've set up SOs with my bank to pay a token £1 but I'm having dramas finding banking details for the following DCAs if you or anyone could point me in the right direction as i've tried CAG and google'd the companies but I just cannot find the details anywhere and I don't want to have to ring the DCAs to get the details. But I will if I have too:cry:.

 

The banking details I cannot find are as follows, if you or anyone who reads this can either post the details on here or PM it would be much appreciated, just so I'm covering my back

:

IQOR

LINK FINANCIAL

AIC UK LTD

RELIABLE COLLECTIONS

CAPQUEST

 

The others get there token quid tomorrow, and I'll be sending off my SAR to HSBC and Lloyds aswell. Here is a question, do I actually sign the SAR or just type my name?

 

Cheers troops

 

PM

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NEVER NEVER NEVER NEVER sign your usual signature, EVER!

 

Just print your name on all correspondance!

 

ie. Mr A N Other

 

Your signature could be scanned and added to an enforcable CCA at a later date!

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I have a letter from Iqor claiming that payment details are overleaf, and it's blank??

 

Oh well, although it is highly unadvisable to ring these telephone jockeys EVER, in this instance unless someone has their banking details, I would advise just calling them and say that you had to sack your DMC and are going somewhere else but in the interim period you need their details to maintain payment.

 

As for the SAR, there is no 'Legal' requirement to sign ANY document you send to them, they will often use this as a stalling technique, you are willing to collect the documents from your local branch and show them ID if required, but the time to check they were dealing with the right person was before they sent out their first threatogramme.

 

Don't sign it, just print your name, lets see if they misqoute the law and play silly buggers.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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NEVER NEVER NEVER NEVER sign your usual signature, EVER!

 

Just print your name on all correspondance!

 

ie. Mr A N Other

 

Your signature could be scanned and added to an enforcable CCA at a later date!ALLEGEDLY

 

I have never seen this Royal, I'm not saying it doesn't happen, but for any company to commit such an act of fraud then MD's heads would roll and prison sentences would follow.

 

There simply is NO legal requirement for documents to be signed by the author, http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/248863-signature-demands-fight-back.html#post2788625

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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NEVER NEVER NEVER NEVER sign your usual signature, EVER!

 

Just print your namelink3.gif on all correspondance!

 

ie. Mr A N Other

 

Your signature could be scanned and added to an enforcable CCA at a later date!

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/249811-signature-tampering.html

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Oh well now I can see it!

Very Interesting Link too....whats the state of play with that thread now?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Oh well now I can see it!

 

Apologies mate but I and a few others on here have very strong reasons to believe that our signatures have indeed been copied/forged onto enforcable CCA's.

 

Although the jury is still out on this one I would advise anyone writing to DCA's NOT to use their usual signature.

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Oh well now I can see it!

Very Interesting Link too....whats the state of play with that thread now?

 

Capital One are still insisting it is valid and they are still investigating my complaint!

 

I fully expect Capital One in their usual arrogant 'above the law' way to ignore my accusations and continue to harrass me for payment.

 

I am still awaiting their response!

 

What I found most intrigueing was that when I accused CapQuest of signature tampering they couldn't get rid of the account quick enough!

 

They dropped it like a hot potato without any further enquiries etc.

 

It was as if Cap One gave the forged CCA to CapQuest who unwittingly thought they were onto a winner!

 

RI

Edited by RoyalIrish
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Hi everyone on CAG,

don't know if this will help, but I cancelled my DMP yesterday, wife started getting phone calls tonight from someone called FTC or FCT.

 

One of the two, anyway, this is what I did.

Answer Phone

Hello

Hello this is Dick (whatever his name was)

Hello how can I help you?

Can I speak to xxx?

Can I ask what it is in regard with please?

No it's a personal matter!

Ok, can I take you through some security questions before we continue please, what is your name? Dick! What is your DOB?

Sorry, I've rang up to speak to xxx!

That is nice, however you need to pass security before any information is disclosed! What is your DOB?

Sorry does xxx not live there?

Sorry I cannot answer that question, until you pass security! What is your DOB please?

Hold on I'm asking the questions!

SORRY, NO YOU ARE NOT, I'M ASKING THE QUESTIONS, PLEASE BEAR IN MIND, I'M RECORDING THIS PHONE CALL FOR TRAINING AND LEGAL PURPOSES.

The FTC OR FCT people hung up!

 

So I rang the number back, because I'm at war now! as of follows.

 

Hello

Hello

Can I ask to whom I'm speaking to?

This is Peeeenas!

Hello Peeeenas, can you tell me where you are calling from please?

Yes FTC or FCT (which ever company they are).

Before we proceed I have to go through security procedures, your name please?

Peeeenas

Your DOB?

Sorry why are you asking for my DOB?

Sorry I'm asking the questions, not you, what is your DOB?

I'm not telling you!

OK, I'm recording this telephone call, it could be used in any complaint or legal proceedings against you! Please confirm your DOB?

Sorry, if I have rang the wrong number, I was after xxx, please tell me and I will remove the number from the database.

I'm sorry I cannot answer that question until you complete my security questions! What is your DOB Peeeeenas?

Sorry I think we may have the wrong number, I will remove it from our database!

Sorry, I think you may have heard me incorrectly, WHAT IS YOUR DOB? Not we have the wrong number! WHAT IS YOUR DOB?

I will not give you my DOB!

That is fine, if you call me again I will place a formal complaint of harrassment against your company, please do not call again!

 

I then hung up! It seems to me that they are quite willing to put you through the mill with questions, but when you put them on the back foot, they are not so forecoming! I recommend making them pass your security questions before anything. I bet they will get sick of you ringing them up and asking what they ask!!! This forum rocks!

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:lol: Got me thinking about how they like to say they 'may' record or monitor calls for training purposes, and how everyone simply assumes that they might drag it up in court against you, when in reality, they state they are recording the calls for monitoring or training purposes, and not 'In the event of legal action'

 

So I fail to see how they can possibly use a phone recording made for training or monitoring purposes, as evidence against you in court?

Unless I've misinterpreted it??

 

Besides I routinely record ALL of my calls, (Thank you TrueCall)

 

FTC usually collect for Crapone and Crapquest..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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BB

 

You misread, I'd said I was recording the call for training and possible legal purposes, that poor lad didn't know what to say, I have many more scenarios for them to go through, the next one is a diamond, the long haired colonel was having a right good laught when I was on the phone! This will teach them to go to battle! The first has been won, however many battles are won, but the war is lost! Hopefully not in this case! Attack and defence is not always one dimensional!

 

:lol: Got me thinking about how they like to say they 'may' record or monitor calls for training purposes, and how everyone simply assumes that they might drag it up in court against you, when in reality, they state they are recording the calls for monitoring or training purposes, and not 'In the event of legal action'

 

So I fail to see how they can possibly use a phone recording made for training or monitoring purposes, as evidence against you in court?

Unless I've misinterpreted it??

 

Besides I routinely record ALL of my calls, (Thank you TrueCall)

 

FTC usually collect for Crapone and capquest..

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I'd said I was recording the call for training and possible legal purposes,

 

Yes I read that, but are you able to record your calls?

Besides there's no need to tell them your recording the phone call, let them dig their own grave if they ever foolishly try to take you to court.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Evening BB

 

No I wasn't recording the call, but if I want too I can, there is that must technology these days, and I don't mind answering the phone and going throught security, i can be just as much an arseloch as these DCAs!

 

I won't bother telling the next time, as the DMP people seemed a bit miffed I'd cancelled the plan today (got a phone call this evening)! It's good to know that DMCs pay bills via cheques for you, as I'd asked for bank details for DCAs for a token payment and got mugged off, THEY ARE ALL AS BAD AS EACH OTHER!

 

PM

 

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