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    • This journo thinks Trump wants a Mafia state. The surest sign yet that Donald Trump wants to run the US like the mafia INEWS.CO.UK The Trumps want to make sure nothing like the rule of law stops them  
    • Yes. I'd be very interested to know how the defendant fared in putting forward the defence that the calaimant had been contributorily negligent by not keeping their cat under control. I'm aware that some people might find that fatuous, distracting or confusing, but the reality is that I'm not aware of any law that imposes a duty upon cat owners to keep their pets under control.  Whereas I believe the law does hold dog owners responsible for their dogs in public places. I'm not certain it was at all beneficial to the OP to suggest that blaming the claimant was a credible defence...
    • Okay, perfect. they did say BS is invoked as soon as i fill in their application form, ill get a pin. i had to press them more on this as they didnt want to discuss BS much. so i should fill in the form and get the pin, then i can initiate BS. What will follow and what should i do after? Thanks again for all the help and patience.
    • Good evening, so not a good weekend reviewing paperwork -- I have lost some proofs of postage.. also, although not provided at CCA, they have now supplied a DN in their WS, please see scan of claimants WS (without statements) Document with tick boxes as signatures doesn't look like an agreement and is split across pages. Documents have been stapled and copied multiple times looking at the top left of them. Aside from that, having read other threads, I suspect they have everything? appreciate your input please Sorry for heavy redactions, I noticed the paperwork was see-through LinkHalifaxCC1.compressed.pdf
    • Received a final demand today Final demand.pdf
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hfo, sent photo of my house.


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HFO are well out of order here. You MUST report them and as you feel vulnerable take their letter to your local CAB and see if they can do anything.

 

Sending a photo of your house is really naff, it doesnt prove they are watching you, Googleimages have pics of all the streets which are about 2 years old... I would also wait until the elections and take this claptrap to your local MP and demand action against this type of intimidation.

 

You could also send it to Watchdog and to Tony Heatherington of the Daily Mail.

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You need to send that letter to trading standards, they are investigating this company, it sounds as if they are operating offshore from the poor level of grammar in the letter.

 

I also believe that this company are hiding in India now and using outsourced workers to call people. They really do need to be reported via Consumer Direct as well.

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  • 5 months later...

HFO have been known to add a "File Referral Fee" of about £250-£750 depending on the original balance... I think it is also a representation of how much they may have paid for the debt.... but I could be wrong on that.

 

They are particularly stupid to deal with, and their rerouted system almost certainly goes 'offshore' somewhere.

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  • 1 month later...

Barclays seem to have shot themselves in the foot with this lot - I still cannot believe that these debts sat on one side without any action for three years (they claim to have bought them in late 2006/early 2007 in most cases) before being chased.

 

Surely somebody must have realised they had more chance of getting money the 'newer' their claim was, now it has been left many of these debts are statute barred due to the date of the last payments on them (not from CONTACT by letter as HFO have recently been claiming - the sad planks think that writing to last known address every few years resets the statute of limitations!).

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