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    • should have come here first really. What you requested was a load of irrelevant twaddle. What was the original debt? Have you moved since taking it out? If TM Legal are chasing, that should means that Perch own it now? Did you get the letter of claim by email or post? You should kill the emails immediately.   
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    • Dear all, I am hoping for some advice/guidance on this matter. I received a LoC dated 12/04/24 and replied to this on the 2/05/24 disputing claim with the following reasons: 1: [Inadequate Affordability Assessment]: I contend that your institution failed to conduct a thorough assessment of my financial circumstances prior to approving the loan. As a result, the loan amount and repayment terms were not suitable for my income and financial situation. 2: [Unsustainable Repayments]: The repayment schedule imposed by the loan agreement placed an undue burden on my finances, making it impossible for me to meet my other financial obligations without experiencing significant hardship. 3: [Lack of Transparency]: Your institution did not adequately disclose the risks associated with the loan, including any potential increases in interest rates or fees over the loan term. I also added the following: Under the Consumer Credit Act 1974 and the Financial Conduct Authority (FCA) regulations, lenders have a legal obligation to conduct thorough affordability assessments and ensure that loan agreements are suitable for borrowers' circumstances. I hereby request that your institution: 1: Conduct a full investigation into my claim of irresponsible lending. 2: Provide me with copies of all documentation related to the loan application and approval process, including affordability assessments, credit checks, and correspondence. 3: Cease all collection activities related to the loan until this matter is resolved. Yesterday i received the attached reply via email and it included: 1: The Original Loan agreement 2: An account statement 3: A copy of a default notice letter. The email included a link for a direct debit set up page where you enter their reference and your bank account details (looks like a standard D/D set up page) but there is nothing to indicate the amount of the D/D that I might be agreeing to. I also think two days response time is not long enough to appropriately reply. Any thoughts appreciated   Email-compressed.pdf
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northern Bank charges reclaim **WON**


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The court office has just sent us a copy of their notice of dispute-

 

they intend to dispute on these grounds

 

1.The charges are levied in accordance with contract and are charges previously advised to the applicant

 

2.the charges are not in breach of the unfair terms in consumer contracts regualtions 1999

 

comments please...... ;)

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I have been doing some nosing around this morning,and have discovered something very interesting.As you know,the BIG 4 have sister companies in the Irish Republic.Well,I have discovered that Northern's other half down south is National Irish Bank Ltd-and what did I discover on their website?

 

From the NIB Ltd website,and I quote-(items in brackets and italics mine)

 

 

REFERRAL FEES(not applicable to accounts opened after 18th April 2006)

when cheques and debits collectively exceed the credit limits or cause an account to overdraw without permission a charge of 4 Euro (very roughly £2.70)per item presented will be applied,up to a maximum of 22.20 EURO PER DAY(roughly £15 MAXIMUM PER DAY)

 

UNPAID ITEMS OUT-APPLICABLE TO ALL ACCOUNTS-when an item is returned unpaid from your account a charge of 10 Euro(roughly £7) PER ITEM IS LEVIED.”

 

 

END

 

a letter has been drafted to the Northern pointing this out-or should I hold this back for court?I would love to let them know that I am aware of this and it might loosen things up a bit.....

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compare how we are being ****** by the equaivalent charges levied in the Irish Republic-and remember the figures are in euro!!

 

1 EUR0 = roughly 68 PENCE

 

ULSTER BANK(PART OF RBOS)-

http://www.ulsterbank.ie/content/ri/personal/current_accounts/downloads/Guide_to_Personal_CAccFees_and_Interest.pdf

 

ULSTER BANK CREDIT CARD(RBOS)

Ulster Bank: Credit Cards - Credit Card Rates

 

 

BOS Ireland Credit card

Bank of Scotland (Ireland) :: Credit Cards :: Irish Credit Card Application for Bank of Scotland Plastic Credit Card

 

 

That's all I've got so far.....

 

Please do not post libelous comments thanks

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have a look at what the BIG 4 charge across the border compared to us-

 

ULSTER BANK(PART OF RBOS)-

http://www.ulsterbank.ie/content/ri/...d_Interest.pdf

 

ULSTER BANK CREDIT CARD(RBOS)

Ulster Bank: Credit Cards - Credit Card Rates

 

NORTHERN BANK (NATIONAL IRISH BANK)-FROM THEIR WEBSITE

REFERRAL FEES(not applicable to accounts opened after 18th April 2006)

when cheques and debits collectively exceed the credit limits or cause an account to overdraw without permission a charge of 4 Euro (very roughly £2.70)per item presented will be applied,up to a maximum of 22.20 EURO PER DAY(roughly £15 MAXIMUM PER DAY)

 

UNPAID ITEMS OUT-APPLICABLE TO ALL ACCOUNTS-when an item is returned unpaid from your account a charge of 10 Euro(roughly £7) PER ITEM IS LEVIED.”

FIRST TRUST (AIB)

http://www.aib.ie/servlet/BlobServer?blobcol=urldata&blobheader=application/pdf%0D%0AContent-Disposition%3A+inline%3B+filename%3DPersonal%20Current%20Account%20Fees%20and%20Charges.pdf%0D%0AMDT-Type%3A+abinary%3B+charset%3DUTF-8&blobkey=id&blobtable=MungoBlobs&blobwhere=1141408093639&csblobid=1141322474997

 

AIB Personal Finance

 

BANK OF IRELAND

http://www.bankofireland.ie/html/gws/includes/personal/pdfs/fees_charges.pdf

 

another string to our bows perhaps???

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I've posted the links to the Irish equivalent of our banks here- http://www.consumeractiongroup.co.uk/forum/other-institutions/20574-northern-ireland-members-look.html

 

-all the charges are there in black and white for everyone to see.

 

Oh and by the way,that area manager has written to me asking for a meeting with herself and our branch manager.I will be constructing a suitable reply hopefully this evening.

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I sent this letter to the area manager on 7 August(the one who was asking us to go for an interview.)

 

 

 

NORTHERN BANK

 

 

7 AUGUST 2006

 

Dear Ms xxxxxxxx

 

We are in receipt of your letter of 3rd August.

 

Thank you for your offer of a meeting.As you will be aware,this matter is currently the subject of a county court action,and has been allocated a court date since Northern filed a Notice of Dispute.

 

We must point out at this stage that any unwillingness to enter into a meaningful dialogue does not originate with us.We wrote to Donegall Square on more than one occasion on the matter of Data Processing Act non-compliance,and in an attempt to resolve this matter.On 15th July,we received a letter from Norma Goodison,Service Recovery Manager, quote –

 

"further to our letter of 26 June

 

as Court proceedings have been issued against the bank it would be inappropriate for us to comment on the issues raised in your letters of 6 and 22 June 2006 at this time

 

I trust that you will understand our position

 

Norma Goodison

 

Service Recovery Officer"

 

 

This would seem to make it clear that Northern are unwilling to enter into a meaningful dialogue at this point.

 

 

You will of course appreciate that we would prefer to have a written record of all communication in this matter.However,if the following criteria can be met in full,the possibility of a meeting would not be ruled out -

 

1.Confirmation that you personally are in an executive position to resolve this matter fully to our satisfaction,at any meeting which may be arranged.

 

2.Confirmation that any settlement will not result in either-

a).closure of our accounts

b).adjustment downwards in the level of overdraft limit currently applicable

 

3.Any meeting which would be agreed to, would take place at a neutral venue to be decided by ourselves.

 

4.Any meeting to involve you, and you alone.

 

5.A single item agenda-ie the full reimbursement of the charges levied on our accounts since they were opened.

 

6.All matters settled at any such meeting shall be confirmed in writing before the meeting would be concluded.

 

 

 

 

We look forward to receiving your reply in this matter.

 

 

Mr and Mrs LTWF

 

 

 

 

Strangely,it seems to have gone all quiet over there..... ;)

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the more I get into all this,the more I dislike banks and credit cards-no sorry,not dislike-despise,that's the word I was looking for.

 

I have still had nothing from the Northern now for the past 2 weeks or so.....It won't look good if I produce a load of correspondence in court which I've sent to the Northern,and which they haven't so much as deemed necessary to even acknowledge.......they are making a rod for their own back,surely?

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I sent off a letter to the Northern last week,exercising my right of appropriation of state benefits paid into our account,requesting transfer into another account so that household bills can be met,due to the fact that they are being eaten up by charges and paying off an overdaft which consists entirely of unlawful charges.

 

Terry Shevlin,Branch manager has written back.He wants 2 signatures(my wife as well as myself) for an account which authorises transactions with 1 signature....

 

Also,when this is done,he will "give consideration" to my request.Since when did a bank manager have the authority to "give consideration" to my rights?????

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Big big surprise!!!

 

Northern Bank sent a load of stuff this morning.They are paying us £2888.30 in "full and final settlement" of our claim,taking into account £806 in further charges incurred since the claim was lodged.

 

They have also given notice that they are stopping the overdraft and closing the account in 30 days....that's another story of course.They also claim that they consider the 2 years SAR details furnished to us to be the end of the matter.

 

I think not........

 

Rushing to the bank this morning to lift the money and move it across the street to the Ulster :D

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yes Big Aid

 

I have been hassling them seriously of late,and we were fully expecting account closure.

 

We had an account sitting idle with the Ulster for months,and it's time to move in!!

 

Get stuck in guys and gals,-and I'm not finished with the Northern just yet. ;)

 

Thnx for the congrats-it's been a long struggle,but we are starting to win!!

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it looks like stage 2 starts today-iI gave them 7 days to provide me with the rest of my data(thanks for the info anaconda ;) )

 

no show-so it's off to court website again for the estimated part of the claim.

 

Does anyone have an amended form of words for the claim particulars which reflects that they have defaulted on the SAR and that the claim is for the estimated remainder?

 

help appreciated!!

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I've just done a spreadsheet of estimated charges,based on the charges over the last 2 years,for the 3 remaining years which Nothern refused to send me.

 

£1900 plus interest of almost £600 plus court costs!!!

 

From what I have heard,Northern might not be too keen on letting you see what internal memos say about you,judging from what they wrote about one customer I am in touch with.... ;)

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I have just initiated stage 2.

 

New claim lodged for an estimated £2452.14 (inc costs and interest)for the period that Northern stubbornly refuse to furnish me the details for, ie pre-April 2004.

 

And since they are closing my account anyway,the gloves are now off!!

 

Nuala Walsh might not be sending me a Christmas card..... :D

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