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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Resolvecall for capquest - old EGG card debt


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As already said by Pinky, these threat monkeys really do have no more 'Legal' ability to do anything than I do, being in debt is not a criminal offence, although I don't think it will be too long before one of these laughable outfits try's telling you it is!

 

Don't be afraid to answer your own bloody door! Regardless of who is on the other side, jesus, it's your bloody property, and you have the right to feel at ease and comfort in your own home, just because some uneducated fool who believes they have some god given right to be knocking your door and foolishly asking you for money, does not mean you have to give the fool the time of day, nor feel intimidated.

 

Personally as they have intimated Legal action ie, a Stat demand, I would be sending them a request under CPR 31.14 to see what it is they intend to rely upon in court against you.

 

You are on benefits, I am assuming you are a full time carer for your child?

Then they have absolutely zero hope or chance of recovering any money from you, no DJ in this country would order you to pay what you cannot afford, so relax, 9 times out of 10, all these letters are designed to do, is to intimidate and threaten. In the hope that they will hit a nerve and get you to ring them up and agree to pay what you cannot afford.....

 

Boo;)

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The request Under CPR 31.14 regs can be read on this following thread; Knocked back by a DCA on a Sec 10 notice? - The Consumer Forums

 

Whilst 99% of DCA's threaten legal action by way of court, I do believe that on receipt of this threat, all alleged debtors should send them a request using the CPR regs, AFTER the CCA request has either failed or has brought things to a standstill where by they state that what they have sent does in fact comply, when in fact it does not and they are still barking on about legal action.

 

There is no-one watching you, or following you, this is yet again another myth from the 70's and 80's that DCA's still like us all to think they use, their 'Tracing' debtors as they like to misquote it, is nothing more than searching the Electoral register, land registry, BDM register, this is 2010, there are a lot less time consuming and easier ways to trace somebody other than follow them, which unless is in the national interest (security) or done by a 'qualified' trained professional, would be illegal and certainly answerable in a court of law.

 

So do try to stop stressing, I know it is hard if your of the paranoia type, I used to go out with a change of clothes in my bag, and whenever I felt threatened, would get changed in the Gents, wear caps, glasses, use a walking stick...etc..etc..etc...

 

Now I am willing them to find me so i can have a damn good confrontation, but that was only after I found CAG and began learning my rights, and exactly what they can and can't do, worrying about it only wears you out, so don't as you'll begin to learn, these ex burger flippers who have more spots than a leopard, who still get their Mum to wash behind their ears, have been given a desk with a telephone, and a scripted sheet of questions and threats to abuse people who have yet to be educated about their rights...

 

Don't worry, we're with you all the way..

Boo;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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If they hang around outside your house and or follow you report them for stalking, it's a criminal offence!

 

BB Thinks Chance would be a fine thing at the minute!:rolleyes:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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