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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot (Morgan's) taking me to Court


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ok i am currently fighting Cabot - crux of my arguments are that the paperwork recevied is illedgible and not recognised as a credit agreement, the date of the NOA is dated after the N1 was issued and the account number they are using does not match any of the account number on the alleged statement print outs - I have to submit my WS soon and any help would be really brilliant

ok, i refuse to give away the arguments we are running here,

 

But the acount number is a non starter,

 

The assisgnment is a problem for them, i have a case authority for that, cant attach it here and dont know if its reported on the free sites, but the authority is Cia Colombiana de Seguros v Pacific Steam Navigation Co [1965] which says the notice cannot be provided after proceedings are issued, the arguments are complicated and regard should be had to equity too,

 

The illegible agreement will only assist if there has been a section 78 request under the Consumer Credit Act 1974 (per Rankine v Amex and Carey v HSBC)

 

The illegible agreement must also be properly pleaded within the Defence. Per HHJ Platts in HFO vs Kirit PAtel on appeal

 

so you have the potential but you must make sure you get it in order to move forward really.

 

I hope this helps, its the best i can do with the restrictions in place

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more posts removed, but no one has been kind enough to let me know why,sigh,

 

ok i am currently fighting Cabot - crux of my arguments are that the paperwork recevied is illedgible and not recognised as a credit agreement, the date of the NOA is dated after the N1 was issued and the account number they are using does not match any of the account number on the alleged statement print outs - I have to submit my WS soon and any help would be really brilliant

 

 

ok, anyway, to add to the points above,

 

you say not recognised as a credit agreement? again this is a dangerous approach, and one that people miss alot, it seems the advice on here also fails to consider this point often too.

 

People often argue "its an application form" but you need to consider s127(3) Consumer Credit Act 1974 as that provision provides that the document needs to contain the prescibed terms and be signed by the debtor. that is all that is needed for the court to enforce it in my humble opinion.

 

The agreement would be improperly executed but would not be irredeemably unenforceable to the point where no enforcement order could be made.

 

so, if you can expand on the point as to why its not a credit agreement that that would help

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  • 4 weeks later...

Hi I ve been reading the vast amount of threads on the lovely Cabot/Morgan cases . . . . I have recieved a claim form from Northampton, the CAB have been helping me deal with these delightful people to no avail, It seems I have 2 options 1- try and make a offer to repay a proportion of the debt cutting out all the interest they added or 2- Dispute it and attempt to right my defence .........scary? I would like to fight it, but am not in a position to pay a solicitor to represent me, can anyone help me - just acknowledged the claim and requested more time - shall I call them to confirm dates that I have to send my defence in ?

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  • 1 month later...
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