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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
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in red they can be removed , total junk wasting memory etc , slowing start up down

 

red with blue on the end , remove the whole entry

 

most add on toolbars are a waste of space

 

IE8 , well its a matter of opinion I would go back to IE7

 

BLUE not sure what they are

 

after you do it run again and post new log file

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = - Packard Bell - Search (- Packard Bell - Search)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Welcome to Facebook | Facebook (Welcome to Facebook | Facebook)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK (Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing (Bing)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing (Bing)

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK (Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell

R3 - URLSearchHook: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll

O2 - BHO: Platrium - {B12ACA14-C7FB-44FE-883B-6121FD02BAD3} - C:\Program Files\Platrium\bin\1.3.585.0\Platrium.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: DVDVideoSoft Toolbar - {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - C:\Program Files\DVDVideoSoft\tbDVDV.dll

O3 - Toolbar: Platrium - {D53E4ACF-EDF5-4071-903B-F84B64FC1EA2} - C:\Program Files\Platrium\bin\1.3.585.0\BRNstIE.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe

O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions

O4 - HKLM\..\Run: [PlatriumWeather] "C:\Program Files\Platrium\bin\1.3.585.0\Weather.exe" -auto

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\RunOnce: [Mah Jong Quest III BVRPOLR] "C:\Program Files\InstallShield Installation Information\{D4C13694-E359-4E67-94E2-DFC4FBC35A56}\Setup.exe" -runfromtemp -f2D:\DOCUME~1\Dave\LOCALS~1\Temp\Setup.log

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

..

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ok red a few more waste of space

 

green if your not using them , remove your choice

 

blue not sure what its doing

 

do a reboot after , so deleted things will not be running , start up should be a lot quicker

 

 

R1 - HKLM\Software\Microsoft\I nternet Explorer\Main,Default_Sea rch_URL = Bing

R1 - HKLM\Software\Microsoft\I nternet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\I nternet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Platrium - {B12ACA14-C7FB-44FE-883B-6121FD02BAD3} - C:\Program Files\Platrium\bin\1.3.58 5.0\Platrium.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ss v.dll

O3 - Toolbar: Platrium - {D53E4ACF-EDF5-4071-903B-F84B64FC1EA2} - C:\Program Files\Platrium\bin\1.3.58 5.0\BRNstIE.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\I MJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\T INTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\T INTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmo n.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolba rNotifier\GoogleToolbarNo tifier.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.e xe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.ex e" /background

O4 - HKCU\..\RunOnce: [Mah Jong Quest III BVRPOLR] "C:\Program Files\InstallShield Installation Information\{D4C13694-E359-4E67-94E2-DFC4FBC35A56}\Setup.exe" -runfromtemp -f2D:\DOCUME~1\Dave\LOCALS ~1\Temp\Setup.log

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMO N.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMO N.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMO N.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMO N.EXE (User 'Default user')

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistr ay.exe

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowser Extension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowser Extension.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ ACS\AOLacsd.exe

O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSER VICE.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\Googl eUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Googl e Updater\GoogleUpdaterServ ice.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Drive r\1150\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.e xe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slser v.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

..

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not sure what this is Platrium ? if yuor not using it remove it

 

and remove the goole updaters also

 

should now startup a lot faster , and prg's run a bit faster

 

I would go back to IE7 if you can so much junk in IE8 etc,,

 

after last removal do a reboot and see how much faster it will start , there are a few other tricks so speed it up also , I can post for you

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here you go G,

 

red junk

 

green upto you , if you want them running

 

blue dont think you need it ?

 

R1 - HKCU\Software\Microsoft\I nternet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\I nternet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK

R1 - HKLM\Software\Microsoft\I nternet Explorer\Main,Default_Pag e_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK

R1 - HKLM\Software\Microsoft\I nternet Explorer\Main,Default_Sea rch_URL = Bing

R1 - HKLM\Software\Microsoft\I nternet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\I nternet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK

R0 - HKCU\Software\Microsoft\I nternet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\I nternet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\I nternet Explorer\Toolbar,LinksFol derName =

O2 - BHO: Shareaza Web Download Hook - {0EEDB912-C5FA-486F-8334-57288578C627} - C:\Program Files\Shareaza\RazaWebHoo k32.dll

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\Activ eX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpb rowserrecordplugin.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShe llExtensions.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ss v.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\Syn TPEnh.exe

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avas t4\ashDisp.exe

O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\Adobe ARM.exe"

O4 - HKCU\..\RunOnce: [Privacy Suite] "C:\Program Files\CyberScrub Privacy Suite\CSPSeraser.exe" "/R:C:\Users\Administrator\ AppData\Roaming\CyberScru b\Privacy Suite"

O4 - HKCU\..\RunOnce: [ClearPageFileAtShutDown] "C:\Program Files\CyberScrub Privacy Suite\CSPSeraser.exe" -XP

O4 - HKUS\S-1-5-21-3347371071-484043684-2821686272-1000\..\Run: [Google Update] "C:\Users\Gary\AppData\Lo cal\Google\Update\GoogleU pdate.exe" /c (User 'Gary')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhot os.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Offi ce12\EXCEL.EXE/3000

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSys temServices.dll

O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe

O23 - Service: Acronis OS Selector Reinstall Service (AcronisOSSReinstallSvc) - Unknown owner - C:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall_sv c.exe (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv. exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.e xe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv. exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv. exe

O23 - Service: cFosSpeed System Service (cFosSpeedS) - cFos Software GmbH - C:\Program Files\cFosSpeed\spd.exe

O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\Windows\system32\CSHel per.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Googl e Updater\GoogleUpdaterServ ice.exe

O23 - Service: lxct_device - - C:\Windows\system32\lxctc oms.exe

O23 - Service: @C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService. exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService. exe

O23 - Service: @%SystemRoot%\System32\TU ProgSt.exe,-1 (TuneUp.ProgramStatistics Svc) - TuneUp Software - C:\Windows\System32\TUPro gSt.exe

O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesServi ce32.exe

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yep then do a reboot

 

also look @ what i posted to do via control panel , if you have IE8 , you may get that black line, if so go back to CP and set to let windows adjust etc , better still go back to IE7 if you can ( if your on VISTA god help ya :D )

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