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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Accounts in Dispute..Beware


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seeo in the cases where Welcome have had secret commission that guys on here have managed to get their hands on the evidence - is this purely commisions for PPI or is it commissions for the loan itself?

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seeo in the cases where Welcome have had secret commission that guys on here have managed to get their hands on the evidence - is this purely commisions for PPI or is it commissions for the loan itself?

 

I don't know about anyone else, but my commision was paid for the loan itself and the GAP policy, £600 on the loan/finance and £87.50 on the GAP.

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I don't know about anyone else, but my commision was paid for the loan itself and the GAP policy, £600 on the loan/finance and £87.50 on the GAP.

 

 

the ones i have seen are the same way too

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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beyond

 

i dont know what you mean by gap, but the two commision sheets i have itemise commision paid for individual items incl loan + insurances

 

sorry i have not sent you the second one yet been away today at a boxing tournament, will e-mail tonight or tommorrow been a long day

 

essexboy

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beyond

 

i dont know what you mean by gap, but the two commision sheets i have itemise commision paid for individual items incl loan + insurances

 

sorry i have not sent you the second one yet been away today at a boxing tournament, will e-mail tonight or tommorrow been a long day

 

essexboy

 

GAP is one of the insurances hun :) No rush not as if im on borrowed time anymore :) Hope tournament went well

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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hi beyond

 

sorry to hear

 

dont give up the fight, the only difference between welcome and dick turpin, was dick turpin were a mask and it was illegal and welcome are no different

 

essexboy

 

Thanks essexboy, they may have won the first fight but im not going down without starting a war ;)

 

You are so right!

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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understand, i was only asking in case you had an ongoing complaint with the fos, the reason i ask is i sent the fos after my complaint (2 years) a request for the creditors papers, guess what was in it "yes you guessed it" the commission sheet. Mmm:D and yes it has:rolleyes:

 

cab

 

Sorry Cab just a question. Is that what we have to do, request to FOS to be able to see the ****`s Paperwork they send to FOS ref. the dispute?

 

Do the **** have to request our paperwork from FOS or do they see this automatically?

 

Cheers, MARK

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Sorry Cab just a question. Is that what we have to do, request to FOS to be able to see the ****`s Paperwork they send to FOS ref. the dispute?

 

Do the **** have to request our paperwork from FOS or do they see this automatically?

 

Cheers, MARK

 

hi marky

 

yes they see our paperwork automatically, but we have to ask.

just write a simple letter asking for all the paperwork the creditor has submitted, and they have to oblige.

 

cab

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Brilliant!!! thanks Cab. Things have just started moving for us at FOS. So good I found that out. Would the Adjudicator at FOS have told us this?

 

Nearly time to resurrect my old thread, or start a new one.

 

Thought I`d let things calm down a little with beyond`s stuff, before I start making waves myself.

 

I hope you are getting the info you need here beyond? Seems like it to me. Remember the answer IS in the Bottom of The Glass SOMEWERE!!! ;)

 

Cheers, MARK

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Brilliant!!! thanks Cab. Things have just started moving for us at FOS. So good I found that out. Would the Adjudicator at FOS have told us this?

 

Nearly time to resurrect my old thread, or start a new one.

 

Thought I`d let things calm down a little with beyond`s stuff, before I start making waves myself.

 

I hope you are getting the info you need here beyond? Seems like it to me. Remember the answer IS in the Bottom of The Glass SOMEWERE!!! ;)

 

Cheers, MARK

 

 

haha and a damn big glass at that ;)

get making those waves dont wait on my behalf ;)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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