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BOS - Filing Claim Basics


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Hi There

 

Apologies if I am asking the obvious, but I have had a 'goodwill offer' from BOS which falls laughably short of the amount I am claiming. Have written to them and said I will accept as part settlement but will be following up for rest of monies owed etc.

 

So: Dealine has now passed and it's time to issue a claim to show them that I'm serious.

 

Have been doing some reading up on here, but can't seem to find a step-by-step guide to issung a claim. Have downloaded the pdf Claim Form, but just need some guidance or reassurance on exactly how to proceed as I don't want to make any mistakes.

 

I'm sure I'm just being thick, but could someone point me in the right direction?

 

Thank you, thank you.

 

Cheers

 

Dan

 

~ I have to say that this whole experience (and website) has altered my entire attitude to consumer issues and now don't take any c**p from these huge companies/institutions that basically try to screw us all at every stage!!

'Non Illegitimati Carborundum'

('Don't Let The B*****ds Grind You Down')

 

________________________________________

 

  • Bank Of Scotland - Claiming £1221.27.

  • 17/7/06: Sent Prelimary Request For Payment. :)

  • 20/7/06: Received reply saying Customer Relations will investigate and I will receive reply 'no later than 4 weeks'! :mad:

  • 1/8/08: Sent Letter Before Action. :)

  • 8/8/06: Received letter offering 'Goodwill gesture' of £137.00, which I have replied 13/8/06, saying I would accept as part payment. :|

All quiet on the Western Front - no contact from them...

 

  • 29/8/06: issued Court Claim via Money Claim Online for £1221.27 - Keep your fingers crossed because I have just paid £120 Court Fees and am a little nervous. . . ! ! ! ! ! :?

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