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    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
    • The average high street easy-access account pays 1.7% interest - but savers could earn 5% if they moved their money elsewhere. We look at which banks have the top rates.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MCOL now in the post,and winging it's way to Northampton.

 

Let's sit back and wait for the fireworks.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Well,the notice of issue arrived from the court today,and it says that the papers will be served on the defendant on the 21st October,and that they have until 4th November to reply.

 

So what now?

 

Do I just sit back and wait?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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  • 3 weeks later...

Problem.

 

We did receive a notification via the court,that they are defending the claim,after my last posting.

 

Unfortunately,it would appear that it has gone missing,as we have just had a major renovation to the house,and can't find it.

 

As the deadline of the 4th has passed,what can we do now?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Forgot.

 

It was in the guise of a form that Cobbetts had filled in,defending the claim.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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  • 2 weeks later...

So according to the court,after I phoned them last week,and told them about the missing document,the very nice lady at the court told me the 21 days is up tomorrow,(Saturday 18th) and not earler like I thought,but due to the fact it falls on a weekend,she advised me to wait until Tuesday,which is the 22nd,and then I should be able to file for default.

 

Is this correct?

 

And then what happens?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Talk about leaving it to the last minute......

 

I received the defence from Cobbetts today, (The deadline day.) and their request for the CPR18.

 

They'll be getting the swift reply back within the next few days,telling them that I don't need to send CPR18,blah blah,and also a copy of the charges as well for good measure.

 

My only small problem is,I will have to re formulate them,as I had a hard drive crash a couple of weeks ago,and yes, you've guessed it,all my information was on it!!!!!

 

If I now recalculate the claim,using the interest template,it will now come out at more than my original request.Is that acceptable,bearing in mind the interest is pushing the claimed amount up by the day,or will I somehow have to work out the original figure?

 

Or should I ring the court,and ask for a copy of my original amount,and explain why?

 

Finally,if it all gets settled,and they pay up,will I get my costs for the court fee back as well?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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If I now recalculate the claim,using the interest template,it will now come out at more than my original request.Is that acceptable,bearing in mind the interest is pushing the claimed amount up by the day,or will I somehow have to work out the original figure?

 

 

Fill in the s/s, save it. Then click on the time in your taskbar and reset the date to the date you filed. Re-open the s/s, which should then be correct and print out. don't forget to reset the date.

 

Court fees and interest should be included in settlement.

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Thanks MB.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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I am now at the defence stage of my claim,and have had the request from Cobbetts,for the CPR 18,and I just want a clarification on the matter.

 

I have read the section on the board,regarding the request from Cobbetts for the CPR 18,and the way I see it,is that I can just reply to them,by say,using the template supplied,and I don't have to give them the full information of my claim,just the account name/number,and then leave it at that.

 

Is that correct?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Just read it again,and it would seem that I do have to send them a breakdown of the charges.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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When it gets to the point of an offer,and latterly,an acceptance,by this time there will be the court costs to recover,and the original list of charges including interest.

 

However,the interest will have grown slightly,so how can you determine that you get ALL of what is owed to you?

 

Am I to take it that even though the 8% has already been added once the claim has been filed,that it is still growing at a rate of 8% daily,per transaction,and if so,how do you get Cobbetts to acknowledge that your original claim is now for a different amount?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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But then again,on some posts it says to send them,and on others,it says that they have already been supplied to their client,and not to bother.

 

Can someone advise please?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Thanks Vampiress.

 

No I'm not having trouble with Cobbetts,hence the reason I haven't put it in my thread,I just wanted to know how you arrive at the FINAL figure.

 

I'm guessing that Cobbetts will,once they cave in,work the extra 8% interest themselves,or do I have to do it and advise them?

 

And who tells them about the court fee?

 

I'm just a bit unsure at this point,and I want to get back ALL that is owed to me.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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As I need to sort this before I go to bed,and want to get all of my documentation away tomorrow,can someone advise please?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Just reading through my AQ,and am I correct in saying that the extra £100 fee,doesn't apply if the claim is less than £1500?

 

It says in the covering letter from the court,with the AQ,'Return the AQ,on or before 6th December 2006,and where the claim is over £1500,the court fee of £100 to ******** county court.'

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Blimey!!!!!

 

You are a fast worker.:D

 

Thanks.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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There's an excellent letter here

http://www.consumeractiongroup.co.uk/forum/natwest-bank/35672-cobbetts-cpr-18-request-7.html#post386449

 

Or this variation:

 

I write in response to the recently submitted Defence and Request for Further Information you submitted to XXXXXX Court, relating to my claim (claim number – XXXXXXXX) against your client XXXXXXX Bank

 

I understand you have asked for a detailed schedule individually listing all charges debited to my bank account. I have of course provided a schedule of the charges and believe this is sufficient for your clients to exactly understand the details of my case. Please find an additional copy enclosed. Particularly, as your clients have always been fully aware of all charges they have made to my account and indeed, my calculations have been taken directly from information they have supplied me. I suggest you obtain a schedule from your clients as to their confirmation of the charges they have made (and interest thereon).

 

I believe both yourselves and Nat West have been supplied with all of the details necessary to move this claim forwards.

 

I am aware that the Court can order certain and further information from both parties, you appear to have attempted to obtain this information suggesting I am under strict obligations to obey your requests rather than the Courts. With this in mind, I see no reason why I should be sending you any further information relating to this case. It is the Court that decides whether or not any further information is required, not yourselves.

 

Where the Court orders such detailed information, I shall request reciprocal documentation from your clients detailing those same charges and interest to which I am reclaiming along with evidence to confirm the exact costs to which your clients have been subjected and from which they have added profit margins to arrive at the eventual charge made to my accounts for each and every charge.

 

If you feel it other than an abuse of the process to request for further information in the manner you requested it, I have no difficulty in making a reciprocal request.

 

On the advice of other claimants, whose claims are in identical circumstances to mine and who have been passed on to you by Nat West, I will be sending a copy of this letter to the Court. I will also be sending them copies of the letters, which clearly show the schedule of charges and details that you claim I have not yet supplied.

 

I consider that upon allocation this case will be referred to the Small Claims Track; accordingly I consider your CPR Part 18 request to be irrelevant as Part 18 would not apply. I shall not be responding to your requests. I shall of course respond to the order of the Court leaving the matters to be settled by the court

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That looks good to me.

 

I think they shall be getting a copy of the above.

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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Here's an interesting twist to the tale.........

 

My case has been transferred to my local court,from Northampton,and today I received a letter from Northampton,and in it they state that the defendant has already received a list of charges,and that another copy will be sent.

 

Now the way I read that,is that Cobbetts are indeed applying delaying tactics,insofar as they are requesting a list of charges that they, (The defendant.) already have.

 

So I'm now inclined to send the above template letter,with a small modification to the extent that they have all the information they require,including the list of charges,and that the won't be getting any more communication from me regarding the matter.

 

What do people think?

 

Ken.

S.A.R sent Monday 21/8/06,by recorded delivery.

S.A.R delivered Tuesday 22/8/06.

Statements arrived today,1/9/06

Prelim letter sent by recorded delivery 16/9/06

'Get lost' letter received 21/9/06

LBA sent 25/9/06

14 day LBA deadline expires 9/10/06

2nd 'Get lost' letter received 29/9/06

MCOL completed and sent 16/10/06

Notice of Issue arrived 18/10/06

AQ sent back to court,and letter sent to Cobbetts 25/11/06

Cobbets AQ received 7/12/06

Offer made 14/12/06,and declined

16/01/07 Still awaiting a better offer

Success.£1425.42 delivered this morning.

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