Advent Computer Training (Hitachi Capital Finance) Discussions

[Willum]

Yes, along with everyone else, it would seem, looking at the Barclays topic relating to Advent's difficulties.

 

 

Dear ****,

Ian Gould and Brian Hamblin of PKF (UK) LLP were appointed Joint Administrators of the Company on 17 February 2010. Attached to this e-mail is a formal notification of their appointmentand details of where you can obtain further information.

 

If, for any reason, you are unable to open the attachments, please visit www.pkf.co.uk/advent where the information can be downloaded, or, send an e-mail to adventcomputertrainingltd@uk.pkf.com, confirming your postal address, so that a copy can be sent to you.

 

Yours faithfully

 

Ian Gould and Brian Hamblin

Joint Administrators

 

I wonder who would be interested in buying Advent's business!

[Lewis81]

yes i have received the email as well, where do we stand if they find a buyer, anyone know?

[lewandot2004]

hi guys,

been at free legal advice, and got to say they've got no clue what they r talking about(lady told me that creditor on my HCF contract is Advent ?!?), so save your time, coz i spend 3.5 h queuing and do a proper research on internet, or if you've got to some money go to solicitor, the best help so far were consumer advice, and this forum,

thx

[davidbetts]

Ive just spoke to hitachi capital and they are refusing to freeze accounts - or mine at least and they say they cannot do it for anyone. As I assume we will almost certainly all get a letter on roughly the same day it may be worth as all stating roughly when we expect the 4 weeks to elapse as this will be when we get the letters if they do send out blanket responses.

 

I made contact originally on 4th February and have advised them that I expect the initial 4 week response by 4th March - anyone earlier than this ?

[gaz1270]

Looking back at all of this and all the hassle gone through as of late i can honestly say i do hope (for myself) that no one buys Advent and instead we all get our money back as truth be told my confidence in this distance learning has been shot to hell and i would much rather use the cash to pay for my own course materials and exams.

Not surprised if no one else agrees with me its just personally how i feel regarding this whole situation.

[davidbetts]

Its all gone quiet on here, has anyone recieved anything back yet ? its getting to the 4 weeks stipulated in the letter.

[cashins]

I have been reading on some of the Barclays forums that they have been able to freeze their accounts until something has been sorted, does anyone think we would have a chance at being able to do this with Hitachi?

 

Yes they have but had to 'push' very hard to get it..

 

Hitachi are in exactly the same position, but account holders do not seem to have had the same success. Possibly Hitachi have just decided to tough it out and see if they get sued.

 

David

[Mannix2901]

i got my account frozen and i'm with Hitachi

[cashins]

i got my account frozen and i'm with Hitachi

 

Excellent

 

David

[Mannix2901]

i sent them a letter requesting that they should freeze my account with interest immediately almost two weeks ago.

 

I waited for them to respond to me but never heard anything back so i called them up and spoke to merchandise complaints in HCF. They told me that they had received the letter and were in the process of replying which would take 4 weeks. However they confirmed that the request has been actioned and that the account had been frozen.

 

The cheeky thing is they never told me until i asked and said that they would still take payments until i cancelled the DD.

 

I hope this helped.

[cashins]

The cheeky thing is they never told me until i asked and said that they would still take payments until i cancelled the DD.

 

 

So it's frozen but they were still going to take the debit???

 

Have you cancelled the D/D?

 

David

[generalgaz]

So it's frozen but they were still going to take the debit???

 

Have you cancelled the D/D?

 

David

 

 

I spoke to them last week to follow up my letter to freeze the account, and a young guy on the phone told me i could cancel my direct debit. I challenged him and said that i would get penalised if i did. Obviously he did not know alot, to actually tell me to cancel the d/d. I asked to be transferred to the accounts department to get more information, and the lady said that I would be penalised if I cancel.

All I say is careful who you speak to when your asking for information, because if the youmg guy is advising you to cancel d/d he may not know what the implications are. He is just going through the motions.

[Mannix2901]

i spoke to the merchandise complaints department and i confirmed and reconfirmed this. I would suggest to talk to them i posted their number earlier on this thread.

[willy1981]

Hi every1 just spoke to hc. And was fobbed off wiv the old line no1 has had their accounts frozen!!!! However she did say that ppl that had cancelled their D/D would have their account flagged and no adverse data be put on their credit file. I bet this is what they want tho as this puts us in breach of our contracts.

[Mannix2901]

that's not what she told me?

[willy1981]

I think they're just tying themselves up in knots! I'm gonna keep hassling them a few times a day. Just gonna make myself a real nuisance! She said they hope the situation is resolved within 10 days I said the only resolution I will accept is a refund. I do not have any intention of training with any1 else

[Mannix2901]

Hi willy i've just spoken to them a second ago to confirm my account status and she said the same thing, meaning i was mislead into thinking that my account was stopped (hence the re-confirmation). From the conversation they said they are accounts will be looked at on an individual basis, so i guess each individual request will be taken into consideration as everyone is at different stages in their course.

 

I did request a refund as well but didn't get a yay or nay just that the account will be looked at individually.

[Mannix2901]

PS - 10 days fingers crossed

[davidbetts]

Mannix,

 

Dont want you to give out to much info but could you give your last name or account number for us to quote as an example ? im awaiting a call from Jeanette Freeman today regarding freezing of account as I was told no by a phone monkey last night with no reasoning.

[Mannix2901]

Mate call this number 01133801065 and ask for Jeanette i get through every time.

[willy1981]

Hi mannix so is your account frozen now or they just gave u a load of bs?

[Mannix2901]

My account is not frozen unfortunately however i can stop my dd with no affect on the account.

 

However once a resolution has been put in place they will request that you bring your account upto date. So better not cancel and just wait 10 days i guess.

[willy1981]

Jeanette freeman yeah that's the cocky b**** I spoke to I'm just gonna keep calling a become a pain in the a**e

[willy1981]

Hi mannix are u still not going to entertain the offer of a new training provider? I've spoke to trading standards and various others and they said in no uncertain terms we are well within our rights as there has been a breach of contract!

[Mannix2901]

oh i definitely want a refund don't get me wrong