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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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secured loan debt


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hi,my house is going to be repossed 0n the 30th of this month,there will be enough money to cover the mortage company but not enough to cover a secured loan,i know that a mortage shortfall can be chased for 12 years,the question is does the secured loan become an unsecured loan after the house as been repossed and can the shortfall be chased for 12yrs or is it like any other debt and becomes statue barred after 6 yrs.thanks

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Hi again Tiger, I remember your case from last year - what's happened in between then and now?

 

Is this the 1st plus secured loan ? how much was it for?

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hi ellen,work picked up but its got to be above 3 degrees so i,ve not worked since 14th of dec last year,so i had plenty of time on my hands to think things over and decided to throw the towel in because i would be paying 1st plus £1200 per month for the secured loan and my mortage company £600 per month on a house thats only worth £110000 and interest rates are at the lowest the,ve ever been and all 1st plus do is put there rates up so i,am paying 12% at the moment,so when the bank of england do start upping the interest rates i dread to think what 1st plus will do,also I do earn good money when i,am working but for the past 3 years i,ve been paying it all out to keep the house,so we,ve gone without holidays and days out and its not fair on the kids,so i,am going to rent a place for £550 and where going to start living again.

 

yes it is a 1st plus loan and it was for £75000

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You're doing the right thing Tiger, quality of life, especially when you have kids is very important:)

 

Unfortunately, 1st plus will chase you for the shortfall :(

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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When the property has been sold the shortfall debt will no longer be secured and as such can be incorporated in a bankruptcy.

 

Dependant on your other circumstances (do you have substantial assets which you might be forced to sell?, do you have large disposable income? do you have other creditors? would your employment be affected? etc) it may be worth considering bankruptcy as your credit rating will be adversely affected by the repossession anyway. It would take away the worry of having the shortfall debt hanging over you for a potential 12 years.

 

The time limit for collection of debts resulting from contracts formed by a deed (most loans secured on property fall into this category) is 12 years rather than the 6 under other contracts. The council of mortgage lenders have a code which says they will not start collection after 6 years if no attempt has been made to contact the borrower in the first 6 years after repo. However, they include attempts to contact rather than confirmed contact or acknowledgement so if they write to you, even if you do not respond they will still cite this in order to use the full 12 year limitation period.

 

Hope this helps :)

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