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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Suspension query


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Hi

It's been a while since I've been on this site but could really do with a bit of advice please.

Without giving away too much information, someone I work with has been suspended for negligence by the Board.

The employee is good friends with the manager here and the manager had been informed a number of times of this negligence but either covered it up or decided to turn a blind eye.

As the manager would not do anything about it, the employee was reported to the Board and they have now been suspended on full pay (which is the norm here).

The manager has told me today as I do the payroll that the company will also have to pay them for the overtime shifts they had been booked in for even though they were on suspension. :confused:

Can anyone tell me if this is true or if it is, as I suspect, the manager is just trying to get the employee more money for Christmas!

Any help would be much appreciated. Lots of things going on here that either dont make sense at all at the moment! :-|

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Suspension should be on full pay. It's not intended as a punishment, as this person hasn't been found guilty of anything yet.

 

If they would have earned the overtime pay had they not been suspended, I think it's reasonable that they be paid it.

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Suspension is a without prejudice action and the employee should not be out of pocket as a consequence. Therefore, if he/she would normally have been paid these shifts then such payments should continue.

 

I can't personally come up with any specific legislation/case law to say that you must pay it but I'm pretty confident that the employee would win any case for the money against your employer.

 

Just to add that our HR department instructed such payments were to be paid in suspension cases, so there may be something out there stipulating this.

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Well, quite simply, the employer would be in breach of contract if they didn't pay. So as WelshMam says, the employer could sue, and would almost certainly win.

 

Probably the important thing to note here is that the employer should address the issue and resolve it without undue delay. The employee shouldn't be languishing on suspension for any longer than is neccessary.

Edited by elpulpo
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An employer can only suspend someone without renumeration if there is a provision within the contract to do so. If he was due to work overtime then yes, his pay should include that. Suspension is not a disciplinary action, it is only (in some cases) a neccesity to allow a full investigation into allegations to be performed. He has a right "not to suffer detriment". The refusal of overtime pay, had he been due to work overtime is a financial detriment.

 

In the case of an EAT, this would likely be considered an unlawful deduction from wages, provided the appealant is ready, able and willing to work - which means unless he is unfit for work medically or is unwilling, or otherwise "not ready" *out of the country for example, then he should receive his basic pay plus any enhancements he would have received *overtime pay for example, had he not been placed on suspension.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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