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loan contract destroyed


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Hi!

I have just sent a sar off to ge money for a loan taken out with them in 1998, there reply was that the origional documents have been destroyed as the loan was paid back in full in 2003, they did however send me a full statement of account, on the statement there are verious charges and on day one there was an insurance premium of £224 which i guess may have been a ppi.

 

What i need to ask you guys is what angle should i proceed with this next if any?

Many thanks

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