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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Suzy Q vs Abbey Prelim req sent - I'm nervous as hell!


Suzy Q
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Hi there

 

Been given this forum address by a friend and just wanted to say hello and that I have decided to take the bull by the horns and try to claim back the excess charges applied by Abbey after a really rough patch when my partner's business had problems. They kept banging charges on our accounts with no letters warning us until one month it was over £400! And of course when that was collected the next month that knocked us even more out of our overdraft so that another £200 charges stacked up.. and so on.... That's the worst its been but I am hoping that once this is finished the refunded money will pay for my fiance's 40th birthday present - a weekend in Las Vegas! Wish me luck!

 

The DPA request is in the post recorded delivery tomorrow! Watch this space.....

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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Hi Suzy - welcome to the forums

 

You'll soon be going through those statements (if that is what they choose to supply) with a highlighter and picking out charges with a smile on your face.

 

In the mean time, please continue to read the FAQs and case guidance notes etc for as long as you can spare. It will pay dividends in the long run.

 

Best of luck

John

  • Confused 1

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 3 months later...

Prelim request sent today for £1,275.

 

I know I'm in for a rough ride but this is my Las Vegas fund for my other half's 40th birthday so it must be done! :)

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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LOL Suzy, dont be nervous, (I was almost throwing up as I pressed my money claim button ROFL) you are only getting back what they have illegally and immorally taken, so good luck and WOW las Vegas, my OH is getting 30g mp3 and a home made birthday cake for his 40th LOL

 

All the FAQ's, templates and links to money claimonline are on my signature

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Thanks Lulu! I'll bear that in mind. Gulp!

 

Best of luck with yours!

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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What a EDITEDSorry for the typo - that is me rushing around as usual!

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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dont worry, the cat thought it was funny, she usually spends her time on my lap or keyboard looking at the screen anyway LOL poor old thing she is 18 now and sleeps for 23 hours a day and spends the other hour eating, crapping and sitting with me :-)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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I hope sitting with you and crapping are separate activities! :D

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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LOL the poor old thing is a bit unsteady on the old back legs now, but the accidents dont actually happen on me :-)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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I have seen a few threads here where people have had their bank accounts closed after claiming back unfair bank charges. Is this common practice as I am concerned that I will not be able to get another account owing to my credit record?

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Abbey National - Prelim request 15th August 2006 £1275.50 offer of £299 - declined

Nat West- Prelim request 15th August 2006 £235.00 refused refund

MBNA - Prelim request 15th August 2006 £704.00 offer of £300 - declined

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