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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi can any one help me, dare i say it involves rossendales bailiffs, i am a married mum of 5 kids, under duress i let this kind man in who was a bailiff and i stupidly signed a wpo,

 

do you still have the wpa what goods are listed on it

 

he told me then an there the minimum repayment was £65 pw but if i could fill in a means test which i did our total income is £1500. pm so i offered £55 pw as we privately rent and the council have no 4/5 bed houses to offer us this costs us £700.00 pm they wrote back saying i had to pay £430 pm so i queried this as the bailiff said £65 pw why is that they said he got it wrong he got the council wrong and my particular council need this paying in £20 weeks

do you have any of this from the bailiffs in writing

 

i paid him £100 on the spot then a further £440, they now have sent the usual letters of no further notices unless you pay outstanding balance we will send a van to remove goods,

they wont send a van to remove your goods they will add a van fee

 

I'm not on benefits as my husband works but i do suffer from severe depression is there anything i can do please help this is not making my symptoms any better i am at my wits end

 

 

try not to worry to much about this you are a long way from the bailiff actually removing goods

have you had a breakdown of charges from the bailiff

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no other warning given a van will just turn up and will cost a minimum of £110

this is so the bailiff can charge you a van fee

 

 

if the bailiff was actually going to remove goods they must give you the time and date of removal

there is case law to support this

p5 Forcing re-entry

The law upon the rights of bailiffs to force re-entry to premises in order to remove

goods previously seized has recently been clarified. In Khazanchi v Faircharm

Investments; McLeod v Butterwick [1998] 2 All ER 901 the Court of Appeal held that

bailiffs may only force re-entry where they are being deliberately excluded from

premises. It will thus be necessary in most cases for the bailiff to notify the debtor in

advance of the date and time of the visit in order to remove. If the debtor is then

absent from home, or refuses entry, force may be employed.

 

You must write to the council and make a formal complaint about the bailiffs so called mistake

you have an agreement in place to pay £65 per week(how long have you been paying this have you stuck to this agreement) they cant change it because the bailiff made a mistake

 

there is a list of exempt goods that the bailiff cant levy on can you list the goods on the WPA

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