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Hi BL

Sorry to hear about the attitude displayed but I guess it's becoming the norm

The only people entitled to get any type of I and E details from you is a Court, the others can ask but you are under no obligation to comply and re the cheques, yes if not presented within 6mths they are invalid

I'd be tempted to write to them asking for their complaints procedure and have a right go about their staff member re his attitude and the way he tried to mislead you about your having to complete the I and E form (there's got to be a rule agaisnt misleading debtors but I can't find it just now)

Good luck

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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LoL BB . . you replied as I was nosing about

Hope this helps BL . .

OFT Guidelines:

Communication

2.1

It is unfair to communicate, in whatever form, with consumers in an unclear,inaccurate or misleading manner

2.2

(b) Leaving out or presenting information in such a way that it creates a false or misleading impression or exploits debtors lack of knowledge

CPUTR

7 (2) In determining whether a commercial practice uses harassment,coercion or undue influence account shall be taken of

(b) The use of threatening or abusive language or behaviour

Hope that helps and I know if I'm wrong things will be pointed out accordingly

  • Haha 1

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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Quote:

Originally Posted by babybear39 viewpost.gif

Apparently their dog dropped it down the manhole lol...

 

TS, both :-)

 

 

That just gets stranger. Their dog had a coconut :confused:

 

You have made me smile, :grin:

 

The plot thickens, will this thread be taken over by a Mutt with a nut :confused:

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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It's a skill half the species have I'm afraid :eek:

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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