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    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
    • Read how your orgnisation can make opportunities and employment more accessible for disadvantaged young people.View the full article
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Well I am not an expert on this but in normal circmstances I think he should not have acknowledged the debt and asked for a copy of the Credit agreement to prove they own the debt in the first place.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Increasing numbers of people who have mortgage shortfalls and other debts from as far back as the 1990s are now being threatened with court action. Last year UK banks sold off a record £7bn in unpaid consumer debts to collection agencies, which bought the liabilities for a pittance and have since been chasing them up.

As a result, Citizens Advice says that in the past few months a growing number of worried householders have been contacting its bureaus after being told to pay back debts ranging from tens to thousands of pounds which their lenders had previously let slide.

'We are seeing people who lost their homes in the 1990s who are only now being pursued for that mortgage debt,' said Peter Tutton, national debt policy officer at Citizens Advice.

Debt charities the National Debtline and the Consumer Credit Counselling Service have also both reported a sharp increase in the number of people contacting them after being pursued for debts from years ago. The number of people contacting the National Debtline about old debts has doubled in the first quarter of this year from two years ago.

'There are surprisingly large numbers of these debts which have been languishing for some time,' said a CCCS spokesman. 'We think this increase in people being chased is because of the huge growth in debt purchase.'

Another reason people are suddenly being chased for mortgage debts from the mid-1990s might also be that many of them are about to become 'statute barred', according to the CCCS. When a debt becomes statute-barred it means that the lender has no right to pursue it any longer, as long as there has been no payment toward or acknowledgment of that debt by the debtor in a legally defined period of time.

In the case of an unsecured debt - a loan or a credit card - the lender, or the collection agency that has bought the debt, has six years to pursue the debt from the last time a payment was made or, crucially, from the last time a debtor acknowledged that debt. In the case of a mortgage shortfall, the creditor has 12 years, or less in some cases.

'Creditors are realising they have to react if they don't want to fall into that statute-barred period,' says the CCCS spokesman. 'They also realise that people who ran up debts in the 1990s may now be sitting on housing wealth since property prices have gone up so much in the last few years.'

Citizens Advice cites the case of a 56-year-old disabled divorced woman who received a letter from a debt collection agency about a mortgage shortfall of just over £15,300 on a house that was repossessed in 1990. The collection company told Citizens Advice it had been unable to trace the client's former husband, who had not paid the interest on the mortgage, so were looking to her to pay the outstanding amount and interest, despite the debt being outside the 12-year time limit. She told them she was on income support and had no means of paying, but they followed up their initial letter with forms to complete. This frightened her so much that she collapsed and was taken to hospital.

If a debt is statute-barred, the lender or agency should not be able to pursue it through the courts, but many threaten to anyway, says Tutton. This has added to the confusion, with debtors contacting debt advice services about whether the debt can be legally enforced.

Last week one such debtor asked on a talkboard on website Moneysupermarket.com: 'Can anyone advise? Over the last four years I have managed to pay off a great deal of my debt which I had after my marriage break-up. I have received a letter today from a creditor chasing payment that is over seven years old. I thought I had read somewhere that if the debt was over six years it couldn't be pursued.'

Because collection agencies are chasing for such old debts, another thing Citizens Advice is seeing is people coming to its bureaus who are adamant that the debt does not belong to them. 'In some cases it might not be their debt but the emphasis is being put on the debtor to prove their innocence, not on the agency to prove otherwise,' says Tutton.

A statute-barred debt does not disappear after six or 12 years but Office of Fair Trading guidelines suggest it is unfair to pursue it if no contact has been made during that time. 'You have to ask at what point does it become unacceptable to chase a debt if a long time has passed where the creditor did nothing about it?' says Tutton.

Banks and building societies will have to do more to help customers in financial difficulties under the new banking code, which came into force last week. It also contains a commitment to responsible lending, under which banks must assess if people will be able to repay their debt before they are advanced new loans or have their credit limit increased.

What to do about an outstanding debt

 

Unsecured debts (loans, credit cards or store cards)

If the debt is older than six years and you have not acknowledged its existence or made a payment in that time, it is 'statute-barred'. Use the sample letter on the National Debtline's website (nationaldebtline.co.uk) under the 'Factsheets' section (the factsheet is called Liability for Debts) to write back to the creditor disputing that you owe the debt. If the creditor continues to press for payment for a statute-barred debt, you can complain to your local trading standards department.

Secured debts (a mortgage shortfall)

The lender has 12 years from the last ime a payment was made or the last time you acknowledged the debt to pursue you for that money. However, the Council of Mortgage Lenders has a voluntary agreement with its members that applies to properties repossessed and sold from 11 February 2000 onwards, which says that anyone who has not been contacted by their lender within six years from the date of sale will not have to pay the shortfall. If you believe the debt is unenforceable, you can use the same sample letter described above to argue this. If you believe your lender has behaved unreasonably, you should follow their complaints procedure before contacting the Financial Ombudsman Service on financial-ombudsman.org.uk or 0845 080 1800.

 

 

 

This is older but could explain the letter

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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