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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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arab63 v RBS


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Hi Folks

 

Just received the information from RBS Credit Card regarding charges and letter requesting repayment of £140 will be sent tomorrow.

 

However still awaiting the information from RBS itself regarding bank accounts. The request was received 18 July but the £5 charge was only levied to my account two days ago. Does the 40 days being with the receipt of the letter or when they charge for the information (sent a cheque but the debited my account instead !) ?

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Finally received the information today.

 

Have spend the last couple of hours highlighting and the amount the haqve illegally charged comes to £1340.32.

 

Will send my request for payment on Monday and see what the response is.:)

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  • 2 weeks later...

Hi

 

Can anyone help please ?

 

Received correspondence from both the RBS and RBS Credit Card, as well as Monument, all offering me 50% of my claim in full and final settlement.

Of course I am not accepting, but these offers have been made before I have sent the LBA. Is there a template letter refusing the offer - I see there is one in the library but it relates to after the LBA has been sent and not prior to it.

 

All the offers have been sent on my initial request letters which I was not prepared for !!!! :confused:

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Guest willowb

Hi there,

 

Regardless of when the offers are sent to you all you have to write is that you will accept the offer as part-payment and not as a full and final settlement, which you will be persuing through the courts if the full amount is not offered to you before......words to that effect anyway!

 

Wxx

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Cheers Willow.

 

I have amended John's template letter and have generously given them a further 7 days before I send a LBA.

I have stated that I will not accept their offer as full and final settlement but will continue to pursue for the full amount through the courts if necessary.

 

Hopefully, they will reconsider.

 

Will keep everyone posted.

 

Mike

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  • 3 weeks later...

Hi All

 

Sent the LBA to RBS and had the standard reply from Mr McLean stating that ''charges transparent etc and that the OFT are to be looking into the charges Banks levy in the next 3-6 months and in view of that..... sod off''

 

Do I need to wait for the LBA 14 days before I file a claim online?

 

Also, is there a thread that details the wording to submit in the claim ?

 

Thanking you in advance

 

Mike

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You have to wait 14 days from when you posted the LBA. You have proof of posting don't you? At this stage I would send them another letter expressing your disappointment at their decision and inform them that you will be filing a claim on such a date PLUS interest....enclose a schedule of charges plus interest.

 

Good luck

Wxx

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Thanks Willow.

 

Yes - all correspondence has been sent recorded delivery and copies of everything have been kept.

 

As I live in England, and the MCOL is only for England and Wales, is there a specific RBOS address to use. All the correspondence has come from Scotland and was wondering where the claim should be sent to.

 

By the way the date will be 25 September when claim will be filed.

 

Thanks

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Hi All

 

Sent LBA to RBS Credit Card and received a cheque for £56, being the difference from the amounts charged and the new £12 fee.

 

Have sent back letter, with cheque, refusing amount and will start MCOL on Monday.

 

Wish me luck

 

 

Mike

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Hi - soory to bother you all again

 

I have downloaded the interest spreadsheet before court (for MCOL) and entered all the data.

It says that my total claim is £xyz - is there a separate section on the claim form covering the claim of the costs ?

 

Want to get it right before I file my claim.

 

Cheers

 

Mike

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As far as i remember you just add at the end that you are also reclaiming 'any costs incurred'.....so, the Court fee (£120) and subsequent AQ fee (£100).

 

Good luck with your claim

 

Wx

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Thanks Willow.

 

Another question for you. I have started to file my claim and have saved the info until the 14 days are up, but the costs on the website are only £30 ? Am I missing something from your reply about the costs being £130 and £100 ?

 

Also, if the claim is online, where do you copy your schedule of charges and interest to? Or do you have to print out all the forms and send as well as inputting the online claim? How can you sign the online form ?

 

Sorry for being a bit thick but just quite fathom out the intricacies of the form.

 

Mike

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Thanks for that.

 

With regard to the online claim, how can you sign the form and where do you insert the schedule of charges/interest etc.

 

Am I being totally stupid or do you submit that separately when, presumably, some paperwork arrives afterwards?

 

Sorry, this is my first time filing a claim and just want to get it correct.

 

Thanks in advance to whoever can explain it in layman's terms.

 

Mike

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Thanks for that.

 

With regard to the online claim, how can you sign the form and where do you insert the schedule of charges/interest etc.

 

Am I being totally stupid or do you submit that separately when, presumably, some paperwork arrives afterwards?

 

Sorry, this is my first time filing a claim and just want to get it correct.

 

Thanks in advance to whoever can explain it in layman's terms.

 

Mike

 

 

you sign it when u complete the form, by just typing your name when it promts u to sign it, and dont need to submit scedule of charges to courts yet...thats bit further down the line

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Thanks David.

 

In that case, its all done - just waiting for the 14 days on the LBA to expire before I press that button.

 

There will be a few more over the next week to do after respectfully declining various offers.

 

Will keep everyone advised.

 

Mike

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Hi All

 

I have had a success !!!

 

As well as the RBS claims, I alos did a claim with Virgin (MBNA). After receiving all my transactions, requesting the £718 charges back, sending my LBA, I decided to phone a guy called Colin Pugh on the last day prior to filing a claim.

 

He wasn't available first thing in the morning but phoned back within 15 minutes and by 2.30 that afternoon, I had a refund of £718 plus interest of £310.29 which he rounded up to a total of £1,030. They had already credited my account with £360 as a ''goodwill'' payment so I am just waiting for the remainder to be credited.

 

My donation will be made as soon as.

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Brilliant stuff mate. Well done!

14/09/2006 - Data Protection Act letter sent to my bank.............here goes :D

28/09/2006 - Statements received through the post. Charges appear to be in the region of £2000 :eek:

04/10/2006 - Prelim letter sent for charges of £2037 :rolleyes:

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