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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg and useless information from my SARS request


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Hi All

 

Has anyone else got totally useless information from their SARS requests with Egg. I have 3 accounts with them and although SARS all account have recieved 1 reply for 1 account with only the computer copy of the agreement.

 

I have got no computer notes, no info of letters they have sent, no personal details of my address etc nothing just my agreement and computer screen prints of frankly anyone agreement as its so generic, and nothing else and they say they have completed my SARS request?

 

I am just wondering any ideas on how to teach the primary school children at EGG how to do their job?

 

Wheety

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Hi, Wheety.

 

Send them a non compliance letter............

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi All

 

Has anyone else got totally useless information from their SARS requests with Egg. I have 3 accounts with them and although SARS all account have recieved 1 reply for 1 account with only the computer copy of the agreement.

 

I have got no computer notes, no info of letters they have sent, no personal details of my address etc nothing just my agreement and computer screen prints of frankly anyone agreement as its so generic, and nothing else and they say they have completed my SARS request?

 

I am just wondering any ideas on how to teach the primary school children at EGG how to do their job?

 

Also on a separate matter to confused the buggers I also CCA them and to my surprise got a DIFFERENT load of information for the same account. This time I got a computer generated crap basically with CITIBANK at the top claiming this is my agreement and my computer signature. Considering I took out all my accounts pre-takeover when the bank was owned by PRUDENTIAL and my agreement was with PRUDENTIAL what stunt are they trying to pull and where whould you all go from here????

 

Wheety

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Threads merged ;)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 2 weeks later...

Hi all

 

Well 21 days late I receive a huge SARS response from EGG after all. Now a little help needed if you all dont mind!! Where would I find details that EGG have issued a default? They have not included a copy of it nor of any details of their debt collection agency they were using at the time.

 

I have looked in the Contact Manager Screen but only 2 letters according to this have been issued and neither around the time that the account was alleged to go into default. Anyone got a default letter code or an idea where I could find such information?

 

Really would like some good news if any one can give me some!!!

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