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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sorry, Another Lowell Discussion.


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I've been ignoring all calls, threats, and mail from these people for about 3 years now. I spoke with them once way back at the first letter telling them to either take me to court or bugger off. Neither of which they have done. How long do they have to pursue a bought debt if they aren't prepared to do anything further?

 

The debt was an unpaid overdraft to Lloyds for £330ish. About a year after it started I actually got £750 back from Lloyds in bank charges anyways. If they'd been that bothered by the debt they could have removed it from that money.

 

I had the same problem with Natwest and ended up owing them £250ish. Lowell bought up that one but have since seemed to stop persuing it, (as of about 2 years ago). Natwest also later paid me over £1000 in bank charges.

 

Any info would be appreciated. I've lloked around the forums a bit but most people seem to be asking for info specific to their case/problem. What I want is a general guide to deleting Lowell from the planet, or failing that, info on what they have actually done, actually can do, and are actually legally entitled to do.

 

I did read about the letter requesting full details in another thread but I don't particularly want to draw attention to myself. lol.

 

I appreciate the fact you have most likely seen this sort of thing a lot on these boards and am grateful for any info.

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I'm afraid the answer is that they can pursue an undisputed debt until they run out ink in their printers.

 

If your last written acknowledgement of the debt or payment against it (including payments made into the bank account) was more than six years ago, the debt would be statute barred. Again, however, that just makes the debt unenforceable rather than prohibiting them from writing to you.

 

It's up to you what you do now. You can either wait out the six years (if necessary) or make arrangements to pay off the debt.

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A debt becomes Statute Barred six years after payment became due if no written acknowledgement or payment was made during that period, until it becomes SB they can pursue the debt including applying for a CCJ. Once that time has expired you can declare the debt SB & they can do nothing except ask you nicely for payment. Obviously, you can can just as nicely tell them to go forth. During that six years they can decimate your credit file by registering a default & updates, but once the six years are up they drop off anyway.

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Interesting. The point that they haven't taken me to court yet is the one I find funniest. I have to wonder why they haven't bothered?

 

I too have had quite a few DCAs try to get the debts but as of yet NONE of them has taken me to court. It surprises me as to why they don't bother.

 

*edit* I'd rep but assume this has a 50 post limit before rep is worth anything?

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  • 4 months later...

Lowell are now offering to halve the debt and are being extremely polite in letters. Although they don't know my address I have a friend who receives the mail at my old place.

 

I haven't contacted or acknowledged Lowell in any way yet although they are getting crafty and ringing me from normal number mobile phones...

 

My current policy is to refuse to give out personal details over the phone to them so they cannot confirm I am me and can't discuss the debt with me at all... Seems to work well at stalling.

 

They also seem to have a few other entities. hamptons legal, red and another one I've forgotten.

 

Still no sign of court action though...

 

According to my credit file only a year and a half to go till it falls off.

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Lowell are now offering to halve the debt and are being extremely polite in letters. Although they don't know my address I have a friend who receives the mail at my old place.

 

Which tells you a lot.:D

 

David

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Red/Hamptons= Lowell.

 

Just different desks in the same office.

Point to note, is that if they do not have your correct address, they may quite well be able to gain a CCJ by default.

 

Although if you have a friend passing on your mail, you would be aware of their intentions.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Red/Hamptons= Lowell.

 

Just different desks in the same office.

Point to note, is that if they do not have your correct address, they may quite well be able to gain a CCJ by default.

 

Although if you have a friend passing on your mail, you would be aware of their intentions.

 

Ah thanks for the heads up. I don't want to give them any reason to find a loophole as it were! I think i might just bite the bullet and do the credit agreement request. It seems as though they have a poor track record of supplying the needed papaerwork in the required time if what I read is right...

 

Thanks everyone for the replies. It doesn't let me rep you...:mad:

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Personally I would lay low and not wake the dogs up :D

 

If you're not getting any contact & haven't done for 2 - 3 years, I cannot see any benefit in letting them know that you know about them if that makes any sense?? :lol:

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Personally I would lay low and not wake the dogs up :grin:

 

If you're not getting any contact & haven't done for 2 - 3 years, I cannot see any benefit in letting them know that you know about them if that makes any sense?? :lol:

 

Certainly some milage in that.

 

At the 50% offer stage - they are normally on the way out anyway. If you start a dialogue you may re-engage them.

 

David

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