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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome finance - Attachment of Earnings


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Hi

 

Can someone please help me?

 

In July 2007 I took out a loan with welcome for £2k. I have received a copy of CCA following a SAR

 

Shortly after received the loan, I called to remove the PPI. This was done and I signed a new agreement on 04/09/07 - I have a copy of this

 

I moved house in Sept 07 and did advise them of my new address. However they clearly have gone through CCJ process with my old address and in June I had a deduction of £100 taken from my wages as the result of a AOE from progressive finance. The total oustanding on the CCJ is apparantly £6050. More than tripple the original agreement with PPI.

 

I am furious and really need to get this resolved. They have obviously taken no notice of the new agreement which was signed on 04/09/07

 

They also sent me a statement of account with the CCA which shows field visit charges - how can they visit me if I'm not there? I have also had letters through my letterbox at my new property, so clearly someone had my new address as I also confirmed it with the branch manager in a heated conversion in Sept 07.

 

What can I do now

 

ANY help would be much appreciated, I can't let them get away with this

 

Thanks

Craig

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So, you didn't receive the court papers before the CCJ?

Having informed them of a change of address, if they served the CCJ papers to your old address you have grounds for a set aside.

The AOE paperwork you received should tell you which court to contact. Apply to them for a set aside.

What is the position regarding arrears?

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I gota CCJ transfer form from my local court, I can only assume that my employer informed them of my address, there was no other information in the envelope, just 1 sheet

 

In terms of arrears, I paid 1 installment on the original agreement (with PPI), then they never changed the DD over. The secondary agreement was also in dispute as they changed the term from 36 to 24 months, but they never responded.

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