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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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uptoeyeballs v Captial One credit card CCA


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Well, just got my something back from a s77/78 request.

 

Looks freshly printed and is clearly not what was signed!

 

Just 1st paged linked below as the remander is just current T&C's.

 

Do I send the response to suspect agreement letter?

 

Thanks!

 

http://i655.photobucket.com/albums/uu273/uptoeyeballs/X_CAPITALONE_CARDA_1.jpg

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Hi all

 

Subbing with interest as I continue my fight with crap1.

Regarding trip to Nott'm to view cca's yayyy what an idea I only live 15 mins from their offices, why didn't I think of that.

So if mass trip goes ahead I got spare room going for anyone who may need room for night after the celebrations:).

Would be great to meet my penpal in person (the lovely Ellie), will continue to read this post and best of luck to you all.

 

 

Ang

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Well, just got my something back from a s77/78 request.

 

Looks freshly printed and is clearly not what was signed!

 

Just 1st paged linked below as the remander is just current T&C's.

 

Do I send the response to suspect agreement letter?

 

Thanks!

 

http://i655.photobucket.com/albums/uu273/uptoeyeballs/X_CAPITALONE_CARDA_1.jpg

 

If thats what C1 sent as your cca then its complete rubbish!

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With respect I disgree Jogs. They must send a true copy of the executed agreement in order for them to have complied with the request. They can't just send any old rubbish.

 

I'm not sure of your reasoning behind saying they have complied?

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With respect I disgree Jogs. They must send a true copy of the executed agreement in order for them to have complied with the request. They can't just send any old rubbish.

 

I'm not sure of your reasoning behind saying they have complied?

 

I can't believe what they sent me is anything like the "agreement" I signed and if they had the real one, why not send it. suspect it's only an application form anyway.

 

This is a small one for me, so happy to pursue others at the moment.

 

Maybe one day they'll apply for a CCJ - then I'll get them.

Edited by uptoeyeballs
typos

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  • 2 weeks later...
Thanks. I'll a take a look. This whole document is some kind of reconstruction though....

 

BINGO :D

 

Capone never thought the day would come when their customers would ask for their agreements, so scanned 1st page (signature box), they admitted that to several caggers :)

 

Beachy

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  • 7 months later...

A letter from HL Legal!

 

"CapQuest Debt Recovery Limited has appointed us. on behalf of Capital One Bank (Europe) Plc.". Yep, that's what it says. Not sure how CapQuest got involved though. 1st time I've seen their name associated with this one.

 

waffle waffle..."Court proceedings may be issued against you without further notice."...waffle waffle

 

Just going through the file again to decide how to respond.....

 

uteb.

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