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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Log Book Loans!! *****WON*****


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Please could someone let me know if they've had any dealings with this organisation. I am assuming they are country wide and only, as far as I am aware deal with providing finance on owned vehicles.

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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These people are the real epitomy of Loan SHARKS!!!! £1000 borrowed ended up selling car to pay them back a phenomenal amount within the year. Payments missed due to hospital admission then repayments spiralled out of control etc... Would appreciate anyone who has had any dealings with them coming back to me ASAP.

Thanks:(

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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i had dealings with this crowd. After paying loan off, the finance seems to be still registered on vehicle. Must check my account details to c if i can claim back excessive fees.

-----------------------------------------------

Mortgage Express charges- settled in full after issuing claim

 

------------------------------------------------

To view the FAQ'S click here: http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

To view the PRELIM letter click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

To view the Letter Before Action click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

To find Registered Address:

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

 

 

If my advise helps click here http://www.consumeractiongroup.co.uk/forum/reputation.php?p=366404

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i had dealings with this crowd. After paying loan off, the finance seems to be still registered on vehicle. Must check my account details to c if i can claim back excessive fees.

 

Thank goodness for that I was beginning to feel like the only muppet to take up a loan with these sharks!! I know I acted foolishly but I was in hospital for almost three weeks and then off work for four months seriously ill. They couldn't have cared less they lent the money they wanted it back immediately. Not the best crew deal with and certainly not the most sympathetic!!

When you check on the finance also make sure you've had your log book back I had to request mine three times!

Just in the process of typing up DPA....

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Yeah, had to request my log book 2 times. You should be able to get a account summary and charges of them without dpa which would save u £10

-----------------------------------------------

Mortgage Express charges- settled in full after issuing claim

 

------------------------------------------------

To view the FAQ'S click here: http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

To view the PRELIM letter click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

To view the Letter Before Action click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

To find Registered Address:

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

 

 

If my advise helps click here http://www.consumeractiongroup.co.uk/forum/reputation.php?p=366404

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Yeah, had to request my log book 2 times. You should be able to get a account summary and charges of them without Data Protection Act which would save u £10

Should I just give them a ring or what, cos I have completed a draft of a letter got from another subscriber on this site in readyness to send?

Thanks

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums.:eek:

 

What i need is all people who have had dealings with this outfit as far back as 1999 - 2004 and/or to date? to contact me please!.:D

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums.:eek:

 

What i need is all people who have had dealings with this outfit as far back as 1999 - 2004 and/or to date? to contact me please!.:D

Hi there

You said you wanted people who had had dealings with this outfit, I'd be one of those classic fools!

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Take a look at the thread entitled "LBL Ltd" in general consumer!, i just come back from a short break and have been helping another user liamarkfin on these forums

I checked out that thread as you said - poor little lambs he's had some experience and no fault of his? The last entry was 29th July has there been an update?

You seem to know what you are talking about with regard to these people - I am guessing that you have either worked for them or you have had extensive dealings with them, how can I help?

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Trust me you aint seen anything yet!, the majority of the replies were taken to PM's. As you can guess most if not all information is of a personal sensative nature and therefore not on public view, there are some 27 Pm's of advice and info.:o

 

As regards to an update all i can say is they LBL Ltd had already sold his car, i am awaiting there next move? and an update from liamarkfin.:rolleyes:

 

With regards to your posting what actually is your problem? when did you take out the agreement? and where & when?.:!:

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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With regards to your posting what actually is your problem? when did you take out the agreement? and where & when?.:!:

I don't feel comfortable posting all of the information you require on an open site - I am quite happy to give you the information but would prefer to do it via PM. If you still requite that info then please PM me.

Thanks

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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hi i took out a £1000 loan last july constantly got charge £20 arrear letter charges had car clamped which cost over £800 to get removed paid last payment in july then got a letter saying i owed them £512 in charges and threatened to take car paid it got log book back after a few phone calls but not my spare key coded key which the said they dont have can i claim thes charges back please help must have paid them over £3000 attdt25

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@attdt25:

 

Sorry to hear you also have problems and i probaly can help,the one thing i need almost immediatley is sight of any agreements/Documents before any advice and or action can take place.:o

 

I also need the details of branch and or any offices where the loans were taken out, sorry about this but one of the main aim's is to prove you are a genuine customer and forum user first "No documents no advice" period.;)

 

These documents etc can be sent direct to my e-mail upon request, and all information remains strictly confidential at all times.:D

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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I do not wish to cause any alarm, but it is important that the following statement is seen by all members.

 

V_J_R - I have contacted you directly but wish to make it clear to everyone that this is certainly not an allegation that any user in this thread has acted inappropriately...

 

************************************************

 

Our site is run on the basis that all help and advice is free and it benefits the whole community if this information is posted on the forums, so that others in a similar situation can view the material.

 

Sometimes, users have details that they would prefer to keep private, especially if it is of a personal nature etc. This is understandable and PMs are a good way to communicate in this scenario.

 

However, we have recently been made aware that some users, posing as caring individuals, may indeed work for organisations that charge for their services and have found threads or posts where another member is facing a problem, then PM the user to offer 'assistance'.

 

It only becomes apparent that this help is not entirely 'honest' at a later stage.

 

If you receive an unsolicited personal message that you believe contains an invitation to deal with another organisation, please make this known to a moderator on the site. You can forward these PMs directly to us if you prefer.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Advice given privately in good faith may not work out leading to the possibility of action against the individual if the recipient has a bad result due to following the advice. Also there is the opportunity for others to correct or add to the advice?

 

Most people are not using real names and you can xxxx private info if necessary. My banking business is private but I doubt you know me so don't worry about personal details.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Excellent - received a response including statement from Log Book Loans today, how quick were they - letter sent 11.08.06?

What I just wanted to check was what exactly in this instance I can put a claim in for, statement is saying:

7 day letter £20

14 day letter £20

21 day letter £20

28 day letter £20

Notice of default letter report printed £20

Debt recovery instruction sent £20

Telephone call £10

Vehicle recovery instruction sent £20

Vehicle recovery charge £300

Post repossession letter 7 days £20

Post repossession letter 14 days £20

Post repossession letter 21 days £20

Post repossession letter 28 days £20

Interest Lots etc.....

 

I must add that whilst all of this was happening I was still paying. These were arrears incurred whilst I was in hospital. These people would not accept DD’s/SO’s or cheques it had to be cash through the bank. I have to be honest I didn’t want to let anyone know I’d taken out this loan so couldn’t ask anyone to pay it. I did speak to LBL who were less than helpful, but not passing the buck – my fault.

What I now need to know is exactly what I can claim - thanks:?:

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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As I see it you need to proceed to get a breakdown of the costs.

Like taking on the banks you should request that they show you the charges are fair and in proportion to their costs.

If they are unable or unwilling to do this then its a pretty fair assumption that they are penalty related charges (as they initially appear to be )

 

Your initial action should be a sar and you should make it clear that you want all transaction data from the account

You should request details of any manual intervention......this is important if they are going to rely on it later as an excuse.

 

The banks temp letter for dpa requests would be suitable with a little modification.

 

You should continue to repay any agreed amounts,although once you start legal proceedings for recovery of charges,then you should inform them to suspend recovery action whilst the account is in dispute.

 

I hope all this is clear.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You should continue to repay any agreed amounts,although once you start legal proceedings for recovery of charges,then you should inform them to suspend recovery action whilst the account is in dispute.

Hi Martin 3030 - thanks for that advice and yes it is clear. No need to suspend any action as the account is paid and all clear - thankfully!!

I will do the S.A.R - (Subject Access Request) now.

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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I have looked at the SAR which is asking for a list of charges etc. I have the Statement from LBL which I received this morning after a phone call/quick confirmation letter last week. It lists everything - all payments, charges etc... Is there really any need to do an SAR or should I go straight to an amended Preliminary Approach for repayment letter?

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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You could of course continue with the prelim.

The main thing is that you give them adequate time and opportunity to address your claims that they are penalties that are unlawful.

You should ask for a breakdown as to how these charges are in proportion to their costs.

Its likely that they wont give you these and respond either by saying they are commercialiy sensitive or that they are fair and reasonable (or both) but that gives you ammo to move on.

 

You need to show they have refused to answer this question later as some of the laws relied on to pursue the case rely on this in itself.

 

It is possible that any manually intervened data could favour a claim,but it is not 100% certain that they would supply it knowing this to be the case.

 

I suggest that you do a charges schedule and send that as well.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I have amended the initial letter to read as follows, Can I send this???

 

LOAN AGREEMENT NUMBER: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

My request

I am writing to ask you to refund to me the charges which you levied from my account.

I now understand that the regime of fees which you had been applying to my account are unlawful at Common Law, Statute and recent consumer regulations. If you say that they are not, then will you please demonstrate this by letting me have a full breakdown of the costs to which you have been put by as a result of my breaches, in order to reassure me that your penalties really do reflect your costs.

Additionally, it has now been confirmed that your particularly high level of penalties are considered to be unfair per se by the OFT who reported on the 5th April 2006 and are therefore presumed to be unlawful in the absence of specific proof to the contrary.

 

Your responsibilities

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise.

I consider that your repeated representations that your charges are fair and reasonable are deceptive and that they have deceived me into agreeing to pay them.

Your concealment of the true nature of your charges has prevented me from asserting my right until now.

 

What I require

I calculate that you have taken £xxxxxplus £xxxxxx which you have charged me in interest. Total £xxxxxx.

I enclose a schedule of the charges which I am claiming with this letter.

 

My targets to resolve this matter

I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters.

 

I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.

 

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient.

 

After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline.

 

I have also attached a schedule of charges including interest repayments (No not the 8%!)

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Yes that looks ok

 

If there ARE by any chance any of these charges that they can legitimately defend then you are giving them 14 days to prove it.

 

Will be interesting to see their response the banks are addressing it all with an air of predictability but for someone who has not seen one of these letters well .........

 

Get it off then

 

And keep us posted.

 

:D

  • Confused 1

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You absolute sweetheart Martin 3030, I am really interested in this one also...

The money is only meagre in comparison to a lot of other claims - including my own but I haven't yet seen any other threads regarding this company and a claim etc...here's hoping

Letter already to go + schedule of charges - posted recorded delivery tomorrow.

Thanks honey!!

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Share on other sites

No probs go get em

 

:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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