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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Judgement Notice - RBS Mint debt


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HI IRONROADMAN,

u can d/load the form here if it helps, it s an N244, costs £75. whilst FG is offline u can do a search and find various examples to help get the gyst for filling it in.

 

http://www.hmcourts-service.gov.uk/courtfinder/forms/n244_e.pdf

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Good, you will also need a copy of the original POC (summons) - N1 form.

Ask the court to send you a copy asap.

Can you also post that up when you get it please?

 

 

sorry to butt in FG, but just to make sure there is no delay, send £5 in with your request asking for any attached documents as well if there are any, this covers up to 10 sheets so plenty i would imagine.

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  • 2 weeks later...
I have the N244 it asks how I want the hearing to be dealt with, at a hearing, without a hearing. what should I say here?

it also asks what level of judge is needed, who should be served with the application, and what information I will be relying on in support of my application.

I guess this will need to be sent to Norwich now as this is where it has been transferred to.

I still have not received a copy of the POC will chase them up on this today.

Would you say it is advisable to post this recorded delivery?

 

Should I still persue the SAR?

 

hi IRM,

for your set aside, you will want it at a hearing, with a District Judge. u can leave the time for hearing blank unless FG thinks you can specify. u need to outline ur reasons to set the judgment aside as FG has stated previously, along with any evidence u have in support in S.10 i think it is.

send it to the court that now has the file.

i would post everything recd del.

yes i would still pursue the SAR, it could throw up some useful info for future use.

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u should def put smth in abt u being a LIP and requiring the case moved to ur local court.

i personally cant see why u shud ask their sols for smth the court shud hold? did u find out if they had passed the file over to norwich? if they have u may get a better response from there.

is ur CA rqst under a s.78 with £1 fee? if so they will ignore that as the CCJ takes preference. have u made any other document requests? if not u will undoubtedly have to use CPR for disclosure. i think as proceedings havent started u can use 31.16? see what FG/Steven think but if so, this thread covers that:

http://consumeractiongroup.com/forum/legal-issues/173201-why-you-shouldnt-use.html

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sorry IRM,

i should have made that clear. the request is to the claimant direct, nth to do with the court. have a read of that thread it will shed some light. like i say get a second opinion as there are diff types of CPR rqst but u can give as little as 7 days for compliance so it may be useful.

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  • 1 month later...
UPDATE

Arrived at court this morning to find that as well as my set Aside hearing RBS had also applied for another Charging Order!

 

However after putting my case to the DJ he agreed that the Judgement should be set aside, and I got my order. He also dismissed the Charging order.

 

I have to say it is a nerve wracking experience going to court, but not half as bad as the tea they serve in the cafeteria!

 

nice one IRM well done...... a cafeteria eh?....must be one of those upmarket CCs;)

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  • 4 weeks later...

hi guys,

dont know if its relevant but if ur not aware have a look at this thread and in particular posts by ruinedbynatwest (john story- Natewest-v- Story &Pallister) from abt post 1348ish....may help claify a few things on s.18.

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/171037-multiple-agreements-falling-within-68.html

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