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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HFC bank and Restons newbie needs help! ***WON***


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Hi nana buzz

 

Looking in as requested.Ok the DN is invalid because it does not allow time for delivery ie 14 days exactly did it arrive by @email;)

 

Regards

 

Andy:)

We could do with some help from you.

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Thanks for taking the time to look in Andy :) well it must still be in the snail mail as I have still never received it lol ;)

 

Irrespective of whether you recieved it or not its invalid.Game over.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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  • 3 months later...

By all means Nana draft it up and I will take a look later

 

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hi Nana

 

I recognise most of the wording in the above;)

 

It needs a little sharpening but the basis is all there and quite factual.

I will amend it slightly for you this evening

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Not the same Perdita that i helped with her WS:D

 

Sought it for you this evening

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Witness Statement

 

 

1. This statement is made in opposition to the Claimant’s application for summary judgment and by which the Claimant contends I have no real prospect of successfully defending the claim against me.

 

2.On the 14/10/08 I sent by recorded delivery, a CCA request to HFC.This was recieved on the 16/10/08.They failed to respond to my request and were therefore in default

3.A further request was sent to HFC on 14/5/09,also advising that i now considered the account in dispute. A response was received from HFC on the 28/05/09 and that they would be conducting an investigation.

4,On 24th May 2009 I recieved a Summons from the CCB without any prior warning or notice from the Claimant.The particulars of claim contained collection charges which I believe to be prohibited under the consumer credit act 1974.

 

5.On the 2/6/09 received another letter from HFC saying that they are still investigating .I have still not received or had any acknowledgement of my Section 78 CCA request

 

6.A CPR .31.14 request was sent to Restons on the 6/06/09. I received an alleged credit agreement and a default notice on the 17/6/09

 

7. I will contend at trial that the Default Notice that Restons will rely on is valid as It does not allow the required 14 clear days service to remedy the breach This is considered to be an unlawful rescission of contract.

 

8.I filed my defence on the 25/06/09

 

9.On the 13/7/09 I received another letter from HFC 10 months late of my original CCA request and furthermore refusing to uphold my complaint.

 

10.On the xxxx I received a Witness Statement and Application for summary judgement bundle from Restons. They have failed to attach the Default notice to the bundle to which they have made reference to contrary to s.87 Cca 1974 and upon which their claim relies upon.

 

11.Furthermore as this became a formal case in dispute on the 26/10/08 Restons have no cause of action to bring this case in line with the Consumer Credit Act 1974 (Sections 77-79)

 

12.In the circumstances the court is invited to conclude that there are reasonable grounds to suppose that I will be able to successfully defend the Claimant’s claim at trial and that the Claimant’s application for summary judgment against me should be dismissed.

 

Date:

 

 

Statement of Truth

 

I believe the facts stated in this Witness Statement are true

 

 

Check that through Nana and complete the missing date

 

Andy

  • Haha 1

We could do with some help from you.

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Only if referred to ie Attched exib a etc etc.Make sure its not less than 7 working days Nana

 

Andy

We could do with some help from you.

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You can add the exibs ie were you state you requested a copy of your CCA (see attached Exib 1a)

CPR (see attached 1b ) etc etc but you will have to type them into the WS and attach the copies for all parties Court / Claimant

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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  • 1 month later...

Excellent News Nana

 

 

Delighted for you just in time for Xmas also;)

 

 

Kind Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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