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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CCA question?


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Hello peps,

its my first post, can someone gove me a definate answer for my qustion please.

Just a brief update, i have a company dealing with my 6 credit agreements and things seem to be progressing ok.

But i have a credit card which is in default and i am making token payments as agreed with the lender. (was Providian, Monument now part of Barclays)

The balance was to small (£1800) for it to be taken on with the others so i've decided to try myself. I have asked for a copy of the CCA which has arrived with a letter.

In fact basically it's just a reply card saying i've read the terms and conditions, it's got my address on and i've signed it (dec 2002).

My question is about whats in the letter, can you help?

"It is perhaps worth us explaining a little about the "copy of the executed agrement" section78(1) requires us to provide to you.

"Copy" for the purposes of the CCA does not refer to an exact copyof the agreement you signed. We are therefore not required by the CCA to provide you with a photocopy of the agreement showing your signature. Section 78 requires us to provide you with a copy of your agreement which looks like the one you signed but which has been updated to contain the terms and conditions which currently apply to your agreement (rather than those which applied at the time you signed the agreement). Importantly, the copy is not required to include your name or signature"

This sounds to me like they are trying to baffle me with Bulls**t!

Can anyone help with this, are they correct in what they say or do i have a case to challenge and if so what the next step forward.

Sorry to waffle on, any replies will be much appreciated.

Mark:cool:

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Welcome to the site.

The best way to move forward here is to read up in the forums where you will find answers to all these questions.

Its important that you have an understanding of both the process and also what makes enforceability and compliance etc.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi, thanks for the reply,

this site is a goldmine of information and im sure the answers are out there somewhere...i have looked and found some usefull stuff but cant seem to find my answer,

i have a dispute letter ready to send, i just need to make sure of my rights and any help would be appreciated.

 

ill try to make it easier to digest,

 

I signed a reply card in 2002 agreeing to T&C's at the time,

ive not seen or signed any updated version,they state i did'nt need to sign the updated version...true or not?

Enforcable or not?

 

Sorry if im being a little dull but help on this one would be mighty appreciated.

 

cheers

mark.....:eek:

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subbing?

wots that?

 

Subscribing to your thread, has an interest in it, and will keep an eye on it.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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