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the royal bank of scotland


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i got a letter this morning - telling me a cheque had bounced (very starnge cos i had enough cash in the account) - and that a charge of £38 would be applied.

 

I got a call about 30 mins ago, asking me to get to the hospital quick as my friends sister has been rushed in - i went to the atm to lift money out to get the taxi up there - and i put it in and my account is now at -£28!

 

the [edit] have already taken out the charge! - i called up about 5 numbers and got through to the telephone banking - to dispute this, i explained my circumstances, and the person couldnt care. he said the charge wasnt illegal, and that the charge will stand. i asked how i coul dget to the hospital and he said i shoudl borrow the money or walk.

 

to me this is awful.

 

i have asked my neighbour if i can borrow £10 off her - she said she will have to see, so at the moment, i do not know if i can actually get up to the hospital (8 miles away, so not exactly walking distance) tonight.

 

i am livid at them!

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