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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Answering Back ***WON***


MadgeXXX
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I dont mind starting a new thread and collating it no to be honest I think it would be useful if we could bring up a bigger picture of what is happening?

 

The general feeling is there is no logical way of orgainsaing payout from cobblers but I think it would be helpful if we could at least look at the info.

 

Im not sure if there is a way of doing it a bit more techncially I could ask Martin the Mod who seems to be involved with us Natwest.

 

Leave it with me and Ill get back to you.

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Typing it as we speak just looking for offical version of LCB

 

Lindsey something or other isnt it?

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Offer received from Cobbetts. Their client considers that the challenge will fail in court. Charges applied are in accordance with the tariff and with agreement between us etc. As such their client does not believe my claim has any chance of succeeding. The offer is made as a gesture of goodwill on the basis that their client denies any liability. Acceptance will be in full and final settlement. Disclosure is in there as is the request to withdraw the claim from court. I have until 28 November to respond.

 

Madge

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Hello - here is a query for Natweststaffmember!

 

I applied for a Primeline account after my last DD was stopped. After explaining the circumstances to Primeline they said that they would not have behaved in such away! Basically I deposited some money in my account at a branch on Saturday to cover a DD on Monday. DD stopped because the money should have been in my account on Friday. Argued about extended banking hours but to no avail. Anyway getting back to the question - I filled in the form, was made a Primeline customer - and then received a letter saying that a mistake had been made. Very sorry etc and they explained that my credit score was poor. This was strange because there was no evidence that a credit check had been carried out, and also I had been approved for small loan and offered a new account at a BS. Eventually, after a few phone calls, NW admitted that they had not done a credit check. They said that they would not give me a Primeline account due to the way in which I had run my current account. So - hopefully you haven't reached for the mogadon and a new life - what I want to know is, do NW have a policy of keeping customers where it is advantageous to them? If Primeline were managing my account, advising me of limited funds for DD's etc I essentially would not be incurring the fees that I did with the currentplus account. Would that be the reason why they wouldn't move me?

Thanks in anticipation!

 

Madge

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No idea and sadly NWSM is no longer a member of this site. Regardless of how your charges came about you know you can get them all back. :)

 

Thanks for letting me know.

 

I just wanted to know if NW had a policy for keeping customers where they can rack up more charges. Keeping customers where it is to their advantage and not the customer.

 

M

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Letter rejecting offer being sent tomorrow.

 

Acknowledgement to Jane - I copied her rejection template.

 

Not yet heard from the court on what happens next and so I might contact them before sending letter!

 

Madge

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Dear Sirs,

 

Response to Settlement Offer

 

Thank you for your letter dated 19 November 2006.

I note the offer of a gesture of goodwill made by your client. For you to note is that I have given your client the opportunity for goodwill on several occasions; this action is a direct result of your client’s attitude. Therefore I respectfully decline your client’s offer of settlement and request that they meet my claim in full.

 

I will accept the sum offered only as part settlement and on the clear understanding that I will continue to pursue recovery of the remainder through the existing claim.

 

I trust this clarifies my position.

 

Do you think I have made myself clear??

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Ilike that letter I wished Id used it madge!!!

 

Well done!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Ally - thank you! Any time you need a letter writing let me know!

 

The case has been transferred from Melton to Leicester. I am now waiting for a hearing date. Suit and Emma Peel type boots all polished and sharpened ready for action.

 

Madge

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hee hee you like me and my sexy specs hon!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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  • 2 weeks later...
  • 2 weeks later...

:( :( :( It is with deep regret that I have to inform the forum that the sharp suit and beautiful Emma Peel boots will not have their day in court.

 

Today - I recieved a cheque from Cobbetts for the full amount. The usual rules of engagement have applied and I have been requested not to disclose details and to write to the court withdrawing the claim.

 

Thank you to everyone for all the help, support and advice given.

 

Merry Christmas and a Prosperous New Year to you all!:) :) :)

 

MadgeXXX

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:( :( :( It is with deep regret that I have to inform the forum that the sharp suit and beautiful Emma Peel boots will not have their day in court.

 

Today - I recieved a cheque from Cobbetts for the full amount. The usual rules of engagement have applied and I have been requested not to disclose details and to write to the court withdrawing the claim.

 

Thank you to everyone for all the help, support and advice given.

 

Merry Christmas and a Prosperous New Year to you all!:) :)

 

MadgeXXX

 

WELL DONE, AND CONGRATULATIONS!!!!!:D

 

Im not too far behind (me hopes), just received Natwests defence after kindly rejecting their lame Goodwill Gesture.

Not as lucky as you to get it before crimbo, but i can almost smell it!!!!!

eat, drink and drink some more and have a very merry crimbo!

 

:DSUCCESSESS:D

NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

:)CURRENT CLAIMS:)

HALIFAX03

19-SEPT-07 APPLICATION TO HAVE STAY LIFTED

02-OCT-07 APPLICATION REFUSED

LLOYDS TSB04

10-MAY-07 LBA

 

ABBEY05

19-SEPT-07 LBA

 

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I am shocked that on NatWest payday they have decided to pay out just in time for Christmas:p Well, those boots were made for walking and that's just what they'll do maybe those boots will have to walk to a CAG do.

Have a Good Christmas and New Year and Congratulations!

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Congratulations hon

 

You Did it!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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