Jump to content


  • Tweets

  • Posts

    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

first direct


higgss
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6489 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Guys

 

I have receved a letter back from First Direct saying that the charges aren't unlawful and asking me to write to Robert Kernaghan, Customer Relations Manager. Has anyone else received this letter saying to wrote to him and have you done a letter actually addressed it to him?

 

Thanks

 

Jason

Link to post
Share on other sites

Hi

 

This was in reply to the prelim letter which i sent on the 20th July. should i wait till the 14 days and then write to him or should i just go ahead now.

 

Thanks

 

Jason

Link to post
Share on other sites

I was going to wait the full 14 days but grew impatient. i also only gave 7 days on my lba.

 

They just offered me the full amount - the reason its advised to give 28 days in total is because if it actually gets to court it would look better on you.

 

its your call, i didnt wait as no case has gone to court yet as they have settled before this.

 

just bear in mind i was lucky and one day they may actually follow it through to court

 

from another way of thinking first sirect have responded in you timescale and told you to write to someone else............you could always send the lba to rob kerr and state you gave 14 days of which ** are left you are willing as a gesture of goodwill to add another 14 days onto the end of these which would in total be 28 days

 

or you could just wait

Link to post
Share on other sites

Hiya sorry if i confused matters

 

Moneyclaim is filling a claim at the court which gives the bank 28 days to either defend in full

or settle basically

 

By me saying they settle out of court i meant that they have not as yet let it go past the 28 days when a court date would be set and you would have to go to court yourself and give evidence as such and they would have to defend your claim.

 

No case has got to actually going to court on the day

 

hope this makes sence

Link to post
Share on other sites

Hi guys

 

Well got 2nd letter back from Robert K who says no to the refund. is this the time to put in for a claim as it was a no or do you think he will send another letter offering me something within my 14 days and if i do a claim do you think i will win? not worried now

 

Jason

Link to post
Share on other sites

hiya, i only gave 7 days in my lba not the 14. because my letter said the matter was closed as far as first direct was concerend i went straight to moneyclaim.

 

the 14 days is so u have given resonable time from the courts point of view

 

no case has actually got to a court hearing yet.

 

its up to you, some people like myself havent waited and we were paid in full just as we would have been if we had waited. its your call

 

I personally think that if they have said the matter is closed i would not wait others may disagree with me,:-)

Link to post
Share on other sites

I have to agree with Hannah and I did the same when I got the last letter saying NO and almost thats that I took it that the 14 day rule thing didnt count then because they were classing the matter as closed so I raised my moneyclaim - again this was my personal choice its upto you what u do

Link to post
Share on other sites

Guys

 

When doing a claim and it comes to this

 

The claimant claims interest under s.69 of the County Courts Act 1984 at the rate of 8% a year from 15/7/04 to 7/8/06 of £XXXX and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of (£0.34).

 

would i just put in the interest i would be collecting which is £117 or the total amount which includes the interest.

 

Urgently need help with this part

 

Thanks

 

Jason

Link to post
Share on other sites

The claimant claims interest under s.69 of the County Courts Act 1984 at the rate of 8% a year from 15/7/04 to 7/8/06 of £117.00 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of (£0.34).

 

would i just put in the interest i would be collecting which is £117 or the total amount which includes the interest.

 

 

This is just the S69 8% interest

Link to post
Share on other sites

Hi guys

 

Looks like FD are going to delay all the way. Also to advise Capital One have sent new terms where they have reduced their charges to customers to £12 instead of £20

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...