Jump to content


  • Tweets

  • Posts

    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Testing testing....


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5620 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My story might seem familiar to some of you but here goes......

 

I suppose it all started when I passed my driving test 8 years ago and we wanted to buy a car, not earning much between us we went to the bank with my uncle and was turned down for a small loan. My uncle agreed to take out a loan on our behalf and the lady told my partner to apply for a credit card as this would be a good way to build up a credit history. OH got a credit card and it was great at first going shopping on Saturdays spending a few hundred just like that, on nothing special, a few items from sports shops, clothes for the kids, nothing special just stuff we didn't need just wanted.

 

The credit cards kept on flowing and new applications were filled in, swapping one balance to the other until we were offered a loan. Brill!! We could get rid of the credit card debt and have just one monthly payment, only it wasn't brill cause as soon as the balances were zero, we spent again and again until, yep you've guessed it a loan AND credit cards.

 

I wouldn't say we were in denial as we had manageable debt, we could afford the payments, we could afford a few nice holidays and nice clothes even carpets for every room throughout our new house when we moved in. It was great no worries jobs were ok and the payments weren't that bad we didn't worry because the debt seemed ok to us, just a couple of thousand, probably less than 20k.

 

Whenever the debt on the credit card got too big we just topped up an existing loan or applied for a new one, it was simple and easy, far too easy! Whenever a paymnet was made to creditors we had letters like 'Congratulations your credit limit has increased' everyone threw money at us and like daft fools we kept spending it. We could still afford the payments so whatever, we just didn't care! If I overspent on food shopping, my overdraft would see me through the month, if I wanted clothes I could order them from catalogues and not pay until several months after. If we wanted money in the bank just for having a plus balance we would write a cheque out to ourselves and go shopping. We wanted for nothing.

 

I discovered my OH had lost over £1000 in one month on a gambling site one day and things just came to a head, words were spoken and we decided to have a break. It went on like this for months blaming everything and anything on each other rather than wake up smell the coffee and realise we had a problem and needed help but we didn't know what to do or who to turn to, we were in the brown stuff, really deep in it, his family thought one of us had cheated as he was always being kicked out and that added to our worries as no one knew of the financial mess we were in. The relationship was fiery, every converstaion was about the uncertainty of his work and worrying of what to do. OH is self employed and work this summer just dried up and slowed down. He even suggested doing a runner! The kids didn't know what was going on and the pressure of trying to find minimum payments of over £1000 a month was stiffling us. It was either make or break for us.

 

Are we ashamed we spent the money? YES

 

Do we wish we could turn the clock back? YES

 

But one step at a time, I can't wait for the day we get rid of credit forever, we will be debt free one day, we are learning a very dear lesson and having to budget for the first time in a very long time; no overdrafts to sort out this mess now. If we can't afford it we can't have it but you know what I feel so much better knowing whatever I have in my purse or bank at the end of the month when the direct debits have been sorted is mine, all mine and thats the best feeling when you have woke up to the fact just how much you relied on credit before.

 

I will get there just like all of you but it took us a few years to build the debt up it will take a few years to get out of it but one day just one day I will get there rolleyes.gif we all will xxx

 

Now I am stuck in a rut of eating, sleeping debt busting ways and challenges thanks to this site. Some days I feel like screaming down the phone to creditors other days I feel like hiding away especially at work when people talk about the credit crunch and the 'silly people' who are in debt and I sit there and think 'if only you knew, if only you knew' I think this is what happens after the LBM and starting out on a DMP, a rollercoaster of emotions thats what it is.

 

sorry for waffling but I feel so much better for typing that lot out biggrin.gifbiggrin.gif

Link to post
Share on other sites

Well - welcome to the forums :) - a salutary tale and one that a lot of us will recognise! At least you have looked at the overall situation and realised where the initial fault lies - it is not an individual thing and it is never easy to admit that you've got it wrong. Think your OH must have been under a lot of pressure to turn to gambling and, worse, not being able to talk about it.

 

Now that you have got it off your chest, I do hope you will be able to go forward and reduce the debt to manageable levels in due course. Obviously, there is a long way to go and the first step would be to take a pair of scissors to the credit cards - or at least most of them. I've just done that, leaving two (one each) with reduced credit levels. There is a certain sense of being in control when you do that. For the last three months, every bit of mail offering loans and credit has been shredded and binned. It's tough at first and you have to go through everything and decide what you can do without - it's surprising how long the list can be!

 

Anyway, good luck with it - there are plenty of shoulders to cry on here.

 

;)

Link to post
Share on other sites

Your story is very familiar. We are all in the same boat, so there is no need to be ashamed.

 

Have a look in the debt forums for help on your cards. Start a new thread for certain problems in the appropriate forums, if your not sure where, we can move it for you.

 

Do you have any bank/credit card charges? If so you can make a start on claiming those back.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...