Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Mbna 'agreement' - now threat of legal action


underdog13
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5370 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

But regardless of the day of posting, it arrived on 9th, due date 23rd:confused:

 

Hi AA99 you're missing the point.. in the eyes of the law they have to allow two definite days for postage and then count the 14 days [unless they can prove otherwise, which means either sent recorded/special or courier delivery]. So as it was sent on a Friday they should have allowed Mon+Tues and then counted the 14 days. They've still shorted you by one day.

 

PmW

Link to post
Share on other sites

  • Replies 585
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hmm Is it worth asking what exactly! they have edited out/in?

 

After all if they've provided a copy which has your signature/your address/the OC's signature... what else worth leaving out is there and therefore the editing must have been to add something?

 

Under the Important Data Protection part it states you must "read condition 13 in the terms & conditions provided" implying its a separate sheet that was sent thus enforcing the prescribed terms being in a seperate booklet as you suggest.

 

Also was your credit limit shown in the apr table? if not and if no statement declaring how to work out the apr if its not listed in the table then thats another possible avenue of unenforcability according to PT

 

From pt2537

 

let me expand slightly

 

The law as we all know requires a "A term stating the rate of any interest on the credit to be provided under the agreement"

 

So on the MBNA agreement it says £1000, £3000 & £5000 yes?

 

and under each amount of credit it says the various rates , Yes?

 

So what if your credit limit isnt there?

 

What if your credit limit was £10,000? £15,000 ???

 

there is nothing within the agreement to qualify the rate of interest if your credit limit isnt set out on the agreement? with me so far?

 

So MBNA may try and argue that the full details are found in a set of terms and conditions somewhere which we dont know about blah blah blah

 

Well that angle fails at the first hurdle as the Agreement Regulations , at Reg 2(4) requires all this info to be set out as a whole and not interspersed with other info so it cannot be set out elsewhere

 

so if your credit limit was different to that stated on your agreement KERCHING:wink:

 

does that help???????????????

PmW
Link to post
Share on other sites

It looks like a template to be honest so most of it is irrelevant. But it probably does why everyone has been getting upset about their stuff from MBNA which is the same as mine.

 

If 1st credit are admitting they are editing the information required under the CCA requests, surely that is illegal?

 

Either way, it makes them all unenforcable IMHO.

 

They are allowed to remove "certain" items that pertain to security.. i.e. signature box, names/addresses... anything else is a no-no according to a "true-copy" according to the regs as far as I understand it.

Link to post
Share on other sites

Had a girl on the home phone yesterday from 1st Credit asking me to confirm I was happy that there was no fraud on the account.

 

I told her I hadn't mentioned fraud and the account was in dispute because they hadn't complied with my CCA request.

 

She still banged on about fraud and I why I hadn't confirmed I was happy as such as requested in their letter.

 

I told her I couldn't comment until I had the full, compliant agreement.

 

She then tried to get me to confirm that once I had the full agreement, that they DID have that I would clear the outstanding amount.

 

I just reiterated my, 'no comment until I recieve a full, compliant agreement', statement. That cheered her up no end, hehehhe.

 

She promised to send it out yesterday, so I will see what happens.

 

Puzzled as to why they are so keen about my alleged fraud bit. I have not mentioned it, so I figure there is some angle there that they are worried about. Just have to work it out.

 

Funny lot to deal with though..

 

Perhaps the signature on the agreement is "iffy" :confused:

Link to post
Share on other sites

  • 3 weeks later...
How an earth can they get a temporary charge! :roll:!You either get a charging order imposed by a court or you dont! Surely there is no half measure like a temporary charge? These DCAs are unbeleivable :evil:

 

Searched and found this:

 

If a DCA applies for a charging order the court automatically puts an interim charging order on the property:mad:, the land registry will then mark the record and the defendant will be unable to sell the property:mad: until the case is heard in court. A copy of the Interim charging order should be sent to the defendant.

 

They can only get the above if they have already got a judgement against you though.....

 

Got the above from here

 

S.

  • Haha 1
Link to post
Share on other sites

  • 3 weeks later...
mine was also charged off would be interesting to know what this means i do know that the amount was charged to another account number as i have a statement showing this PF

 

If you mean the literal sense of the word in accounting "Charged off" means to register the amount as a loss on the balance sheet.

 

This I believe allows them to obtain tax relief on the amount.

 

S.

Link to post
Share on other sites

  • 2 weeks later...
I'm confused as to why MBNA have not sent me anything except the current T&Cs since I started asking them for my cca in mid Feb.

 

I've reminded them to send it at least 4 times since. Even sent SAR.

 

Now I get a letter saying they've 'terminated' the account and to return the card (no chance .... they're not getting proof of my sig.!) :wink:

 

What is the normal time scale from CCA to getting the 'agreement' ? I wonder if they can't 'construct' one because they haven't got a genuine sig. off me.

 

But then if they haven't got my genuine sig., how would they know that??

 

PS: I'm going to compose a letter requesting the agreement under pre-action protocol. They've got until next week to supply the SAR, then it's going.

 

I got my application after making a formal complaint to MBNA asking for the doc, came back quite quickly after that.

 

S.

Link to post
Share on other sites

  • 1 month later...
Whilst on the subject of signatures, doesn't it have to be signed by them as well?

 

to make it a proper executed agreement it should be signed and dated by them, this can be in the form of a stamp though.

 

S.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...