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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Mina,

 

I have read your thread & am filled with anger and despair at how you/your children have been treated, and all that you have been going through. The letter you have written has bought me to tears.

 

I am by no means an expert in this matter, nor do i have any first hand experience of what you are going through, however, i am a mother.

 

I am writing this shaking with rage as i go. My daughter is mixed race & i would fight tooth & nail for her as you are, if ever racism within her school occured toward her. And that is without having to deal with your sons' undiagnosed ASD/ behavoural issues etc.

 

I want to applaud your strength of character, your sheer determination & your will to protect & support your children. Despite everything it appears that under a huge weight of pressure, you remain composed & strong! You are the epitomy of everyhting that a mum is and then some... Your children are truly blessed.....

 

Also, please don't be concerned about SS becoming involved. There is a stigma attached to them but, you are able to clearly demonstrate that you are fighting to obtain helpfor your son / children. They will be there to help you & there is no shame in that !

 

Sometimes as a parent you can feel isolated and alone in your moments of despair..... you are not alone, whilst the CAG can't be wih you in person, we are here to support you & assist you in whatever way we can.

 

Have you heard about YoungMinds ? Just a thought but they offer a freephone parentline. It offers a free telephone based consultation from a range of experts including social workers, psychologists etc. They deal spefically with children aged 0-19. A friend of a friend used it and finally their son was diagnosed with ADHD. Just a thought.

 

I wish you all the luck in the world for your meeting tomorrow. Don't be scared. You are there as a represantative for your child/children. They deserve the same rights and treatment as anyone else irrespective of thier skin colour/behavioural issues etc ! It is sheer ignoranace that the school have treated your children this way.

 

Be strong & remember the support that you have here.

 

Thinking of you

 

Gembobs xxx

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Hi Mina,

 

As parents, we take the burden of responsibility for our children. There are no right & wrong ways in our approach, no guidlines or how to books to assist us. We do our best and that is what is important.

 

You are the voice for your son/children, and you have a strong voice ! I have taken my mums hat off & popped on my business one. I have read your letter over & over. It is filled with passion for your children, it is emotionally charged, written with an unstemmed flow of frustraion, anger, disgust & most of all love for your children. It is most sincere & heartfelf.

 

However, i am inclined to agree with bookworms post. The body of your letter is distracted from the main issue, that of your sons special needs. Whilst everything else is extremly important, they are all factors contributing to the main issue. Please please don't feel that i or anyone is trying to undermine the seriousness of anything else that is raised in your letter i.e racism. The authorities are interested in facts not emotion.

 

Bookworms words: (i quote) "I'm sorry to say these people don't listen to angry or upset parents on an outburst. :Cry: You'll get the right level of assistance when you are documented enough and lucid enough to tell them: "the law says this...", "your duty is that..." "you are breaching such and such guidelines", etc... point by point." These words are very true......

 

The layout that bookworm has suggested works because it demonstrates facts, highlights what has happened, what needs to be done & arms you with the knowledge/law that backs you up.

 

Knowledge is power Mina. I have found that an emotionally charged rant (as im gulity of all the time) almost always falls of deaf ears !

 

You clearly have the determination to do this, the courage to take it as far as necessary..... Let them hear you & know you mean business. That may mean taking every ounce of everything you have in your emotional reserve to keep cool, calm & collected, buy YOU CAN DO IT !!!

 

Be brave, be strong & never forget that a mothers job is never easy. Focus on the outcome of this journey, when you are heard, listened to and provided with the relvant help, support & when your son has received a diagnosis & the relevant help. You can look back and think 'i did that'....

 

Thinking of you

 

Gembobs x

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