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    • “Not realising it was a no parking zone” doesn’t help you if the timing is correct, as (at least, on Google Maps / View) there is clear signage ('7am to midnight', parked at 15:22) What might be worth pursuing is the "ticket handed to driver" aspect : do you have any view on why they would be  stating that?
    • it's 85k of turnover (well, now £90k). However, you're digging yourself into another hole here. That ship has probably long since sailed. Is it worth pursuing this? You're not going to get anything back from it either way.
    • Hi,   A few pointers from yesterday to take note of evris cpr 27.9 failed again so we should really make issue of this also their WX fail to comply with CPR so again we should take issue with their statement of truth  you cant get tort if you get damages under subsection 7 of CRA because its double recovery  - not sure what we think of this? however its the first time i saw the judges make reference to your non automatic rights from s49 which s54 and 57 assist with. We should start stating this specifically for claims as I think its much better than just 49 and 57 as we need to make it clear where our non automatic rights come from as 54 automatic frankly dont help  I have sent the claim form and defences to the admin email because I can’t upload them for some reason as it wont let me but thought this may help as its the first time we’ve taken tort to trial. although i think the DDJ was honestly struggling to understand some parts of the law because he was asking me about them and how he should interpret them, especially for the automatic. Will apply for transcript if you want it?
    • I decided on confrontation - which I hate.  Omg the arrogance of the driver.  They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership.  I couldn't believe they could be so objectionable.   They advised they couldn't take public transport to work as they lived too far away.  They couldn't rent a local garage as none were available. I simply said that's their issue not mine. It was infuriating that this person had such misplaced entitlement.  However I decided to humour them and show them the title deeds.   They couldn't respond.  Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!    They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !! They seemed to back down and agree to now park elsewhere.  I hope so. 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap One/Cap Quest/ SD & Court Date **WON**


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many many thanks - just creating a file on laptop now to put all the information in to print off to give to the Judge. If you can think of anything else that may be useful please let me know and will be very grateful!

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ok 2 more days till I attend court for my set aside against Capquest!! what exactly should I take - 3 copies of the affirdavit? have printed off a costs sheet to take to court tomorow or today if get time and all the info given on here about statute barred and previous cases just want to make sure I dont forget anything. Worryingly I have not heard from Capquest since the court date was set - is this normal practsise from them? many thanks

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Hi I attended court today - missed the post and a recorded delivery letter which I later found out at court was from Capquest!! They stated in letter - sent via fax as they didnt show up that,they had not had sufficient time to obtain information from the originator to prepare in order to serve evidence in opposition to the set aside. they claim they can confirm however that the originator claims to have confirmed that I paid a sum of 899 oin august 2005 which means that the debt is not statute barred. They do not accept that the the debt is not due however in view of the time consideration and use of the courts time they ask that the application be granted but with no order as to costs. If as they anticipate they subsequently obtain information which enables them to prove the debt is due we will proceed by issuing a county court claim which will allow the applicant the opportunity to defend the claim.' I was awarded costs and have no recollection of paying such a vast amnount and as the debrt was originaly only 1500 that i remember then surely that would have almost paid it off ??? The case was set aside I just wondered where I go now? Should I write to Capquest and ask for proof of payment? Also as I married in 2003 and they are still iusing my maiden name surely any payment I made would have been in my married name so they would have been aware of name change? Please can some one advise if they are using scare tactics or will they just drop it now? As soon as I have my costs I will be donating money to this site as without it I would have got no where and really appreciate every ones help x

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Very well done....I think you should report this to the OFT....one other cagger said that Capquest claim to have received an email from the alleged debtor....but had NO record of it any longer...how convenient !!! I suggest that you send off for a FULL SAR to Capquest AND the original creditor.....check your bank accounts....IF it is found that they are lying then it could be real trouble for them as they submitted a statement to the court. And you are correct about the maiden name....it sounds like a complete and utter prefabrication to me. You MUST follow this through and inform the OFT, please I urge you....

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  • 1 year later...

Hi

 

 

Capquest have gone a little quiet now so think it is about time you reported them to the OFT if you haven’t done so already.

 

 

Please bear in mind that the template letter on the first page of this thread:

http://www.consumeractiongroup.co.uk...=1#post3422496

 

may not be suitable for all and you will have to adapt it to your own circumstances I.E

You applied to get it set aside and CQ didn't turn up

You applied and CQ agreed to discontinue

You ignored and CQ did nothing

 

 

Today the OFT set out some new guidance and sending SD's as a debt collection tool is now frowned upon.

If you want to read it, here's the link

http://www.oft.gov.uk/shared_oft/consumer_leaflets/credit/OFT664Rev.pdf You can complain by email and the OFT will email you back a form to sign and post back to them for them to be able to add your complaint to their list.

 

 

http://www.oft.gov.uk/contactus;jses...1D83BF0004F6EA

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi , well after winning my set aside in August 2010, Capquest are now bombarding me with phone calls which I am ignoring! What do they want? Can they restart the progress? At my set aside they had faxed a letter through saying it couldnt be staute barred as i had paid 800 pounds a few years back, I am positive i didnt as dont have that kind of money lying around!! Advise needed please, thanks

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Well, unless they can prove you paid the £800 (which they will find hard to do) I would ignore them for now.

Keep a note of all the dates and times of calls, especially if it's more than once per day. You could send them a 'Telephone Harassment' letter if you wish

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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