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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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sharman24 v lloyds ***WON***


sharman24
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If you do not have the sum you are prepared to accept in cleared funds, then turn up at the hearing and explain the position to the judge.

If I have been helpful please click on my star and add a comment.

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hi gary, as you may of read in my last posts on lloyds, i'm in court monday, still have not received any payment from them even though they have sent letter dated 3rd feb say they would credit account within 3 working days. SCm have applied for a stay on the hearing monday, but i have no notice from court, i'm at work in early hours of monday morning, and will be leaving to go straight to court for 11.30am, so even if post does arrive in morning which it normaly doesn't, i will not know if any payment has gone in or if court have stayed the hearing, so i have no choice but to go to court.

can i claim for costs, for attending the court, if so how and when and to who,

 

Yes, you can.

 

Request your travelling expenses to and from the hearing under CPR 27.14(3)(b), and loss of earnings caused by attendance at the hearing under 27.14(3)©. It would be better if you had receipts or other breakdowns of your loss incurred by attending the hearing. Don't go mad - you don't want to risk being seen as unreasonable, plus there is a limit to what can be awarded anyway.

 

Also, take a list of all the Lloyds settled case's, a copy of the Lincoln 'abuse' order, copies of all correspondance between you and Lloyds (except WP marked obviously) and a breakdown of your costs/expenses in preparing your case (bundle, etc) at £9.25p/h. Try to particularise everything as accurately as you can, and include receipts where possible.

 

Respectfully point out that the defendent has had months and months to offer and and arrange a settlement if it had wished, but choose to ignore or rubut all your attempts at meaningful dialogue. Don't directly accuse them of anything obviously, just state some facts - regarding the pattern of settled cases generally as well as in your own claim - and let the judge draw his own conclusions. See if you can get the preparation costs awarded on the grounds of the defendant's abusive and 'unreasonable behavior' citing CPR 27.14 (2)(g).

 

Let us know how you get on.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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THEY PAID UP, **********

 

ended up going to court sat with judge and he told me they had settled, no i said i Just checked bank and nothing in, he said they have asked for 7 days grace, for payment to go in, he was happy with that, but said if no payment in 7 days come back to him. if payed, then if no further letter from me or lloyds after 28 days he will treat case as closed.

 

THANKS TO ALL HOW HAVE HELPED ME IN THE CAUSE, THANKS GARY H FOR ALL THE INFO, HELP AND SUPPORT.

WILL BE MAKING THE DONATION :D

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Excellent, well done Sharman - congratulations!!!:D

 

Did you request any costs in the end?

 

I'll get your thread moved to successes and changed to **WON**.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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  • 2 weeks later...
Excellent, well done Sharman - congratulations!!!:D

 

Did you request any costs in the end?

 

I'll get your thread moved to successes and changed to **WON**.

 

DONE:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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