Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Yes - another newby!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6522 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there, thought I'd have a go at this as I saw some info on a documentary a few weeks back... Alliance & Leicester and Halifax have both had their fair share from me in the last few years and I've always been disgusted at how much they charge, even if you're only a few pounds overdrawn... I'm going to have a good read through this mountain of info and get to work. Any helpful tips most welcome!!! Thanks...Sazzle

Sazzle v A&L!!!

Request for repayment sent to A&L for £463 - 14/07

Standard reply received - 18/07

Letter before action sent - 21/07

Received my small claims pack so here we go - 17/08

Claim agianst A&L started - 21/08/06

Response received saying they will defend - 30/08/06

SETTLED IN FULL £548.48 - 06/09/06 :D

 

Sazzle v Halifax!!!

Request for statements sent to Halifax with £10 cheque - 14/07

Letter received requesting more info - 05/08

Letter sent with info required - 09/08

Letter received saying statements on way - 11/08

Big pile of statements arrived - 17/08

Request for repayment sent to Halifax for £442 - 17/08

Letter received saying they will reply within 4 weeks - 21/08/06

Letter received offering £236 as final settlement - 15/09/06 (I don't think so!!!)

Link to post
Share on other sites

Hello Sazzle and welcome! tongue2.gif

 

Start off by reading the FAQs and making sure that you understand what you are about to start. Optionally, sort out a parachute account and start using it for your normal banking transactions. Read up on the template letters and then read some threads in the forum for your bank to see how others are getting on and how many have won. Take your time to study all of this to get the best benefit from all the hard work and experience in this site. smile.gif

Jeep (The Wife & I)

Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06

Halifax joint a/c new charges £1100 - LBA sent 02/08/06

Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)

Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far

Halifax Visa (#2) Data Protection Act sent - refunded £170

DONATE - Support this site, it supported you!

Follow the route: FAQs > Template Library > Parachute Account > Bank Forums > Spreadsheet

All advice given in good faith and without prejudice or liability, to be taken at your own risk!

Link to post
Share on other sites

Welcome.

 

Get your crampons on, it's quite a mountain

 

Before you start please have a thorough read of the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later

 

Then look at other threads in your bank's forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything.

 

There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there and you'll get plenty of help

 

Good luck

Link to post
Share on other sites

Hi

 

im posting up a step by step account of how Im managing, take a look at my thread post number 48

 

im new too so my advice is limited, BUT, keep going it gets easier!!

  • Confused 1

.

.

.

Sign the Phil Whitmore petition: http://petitions.pm.gov.uk/PAYUSBACK/ :)

 

 

Abbey Current Account claim for charges £1307.11

 

26/01/07 Awaiting court date

25/01/07 Courts lost my file!! Said it will be sorted soon

23/11/06 Defence recieved from Abbey

20/11/06 Statements a full 6 years received

16/11/06 AQ completed & submitted

30/11/06 Claim number 6SQ06250 recieved from courts

24/10/06 Claim submitted to courts x3 copies

21/08/06 Prelim letter asking for it back, sent to Pam Speed. 14 days up 05/09/06.

21/08/06 Data Protection Act non compliance letter sent. 7 days up 29/08/06

11/07/06 Reply to Pam Speed Data Protection Act fob off letter.

10/07/06 Data Protection Act fob off letter received from Abbey. dated 06/07/06.

29/06/06 Data Protection Act statement request sent

Link to post
Share on other sites

Thanks for the info - good to know there's so much support out there. I've never used threads etc - how do I find a specific thread/post number?

Sazzle v A&L!!!

Request for repayment sent to A&L for £463 - 14/07

Standard reply received - 18/07

Letter before action sent - 21/07

Received my small claims pack so here we go - 17/08

Claim agianst A&L started - 21/08/06

Response received saying they will defend - 30/08/06

SETTLED IN FULL £548.48 - 06/09/06 :D

 

Sazzle v Halifax!!!

Request for statements sent to Halifax with £10 cheque - 14/07

Letter received requesting more info - 05/08

Letter sent with info required - 09/08

Letter received saying statements on way - 11/08

Big pile of statements arrived - 17/08

Request for repayment sent to Halifax for £442 - 17/08

Letter received saying they will reply within 4 weeks - 21/08/06

Letter received offering £236 as final settlement - 15/09/06 (I don't think so!!!)

Link to post
Share on other sites

Probably best to ask eyespy for the name of the thread and the forum it's in.

Jeep (The Wife & I)

Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06

Halifax joint a/c new charges £1100 - LBA sent 02/08/06

Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)

Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far

Halifax Visa (#2) Data Protection Act sent - refunded £170

DONATE - Support this site, it supported you!

Follow the route: FAQs > Template Library > Parachute Account > Bank Forums > Spreadsheet

All advice given in good faith and without prejudice or liability, to be taken at your own risk!

Link to post
Share on other sites

If you click on the username it will give you details about that person, you can then look at the threads started by that person. Each post in a thread has a number on the top right corner of the posted message. I forgot to tell you my thread which is Hello all ( been reading site for last 2 days!)

Sorry!

see I told you I was new. Ha Ha.

 

Also on the quicklinks button on the blue toolbar you can quickly look at the threads you are subscribed to.

 

I hope that helps.

.

.

.

Sign the Phil Whitmore petition: http://petitions.pm.gov.uk/PAYUSBACK/ :)

 

 

Abbey Current Account claim for charges £1307.11

 

26/01/07 Awaiting court date

25/01/07 Courts lost my file!! Said it will be sorted soon

23/11/06 Defence recieved from Abbey

20/11/06 Statements a full 6 years received

16/11/06 AQ completed & submitted

30/11/06 Claim number 6SQ06250 recieved from courts

24/10/06 Claim submitted to courts x3 copies

21/08/06 Prelim letter asking for it back, sent to Pam Speed. 14 days up 05/09/06.

21/08/06 Data Protection Act non compliance letter sent. 7 days up 29/08/06

11/07/06 Reply to Pam Speed Data Protection Act fob off letter.

10/07/06 Data Protection Act fob off letter received from Abbey. dated 06/07/06.

29/06/06 Data Protection Act statement request sent

Link to post
Share on other sites

Found it :) thanks! Starting to get the hang of it but brain starting to rebel now from info overload. Going home to check out exactly how much I'm owed :)

  • Confused 1

Sazzle v A&L!!!

Request for repayment sent to A&L for £463 - 14/07

Standard reply received - 18/07

Letter before action sent - 21/07

Received my small claims pack so here we go - 17/08

Claim agianst A&L started - 21/08/06

Response received saying they will defend - 30/08/06

SETTLED IN FULL £548.48 - 06/09/06 :D

 

Sazzle v Halifax!!!

Request for statements sent to Halifax with £10 cheque - 14/07

Letter received requesting more info - 05/08

Letter sent with info required - 09/08

Letter received saying statements on way - 11/08

Big pile of statements arrived - 17/08

Request for repayment sent to Halifax for £442 - 17/08

Letter received saying they will reply within 4 weeks - 21/08/06

Letter received offering £236 as final settlement - 15/09/06 (I don't think so!!!)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...